Confused.com - Home Insurance Reviews

Name: Confused.com - Home Insurance
Rating: 4.57

4.6 Rating 68,448 Reviews

92 %

of reviewers recommend Confused.com - Home Insurance

4.6

Based on 68,448 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“I would always recommend checking with confused . com”

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Posted 1 month ago

“Very straightforward and easy process, with very competitive pricing options. The additional free coffee and vouchers where a nice bonus!”

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Posted 1 month ago

“only gave one offer and when i went to sign up it wouldn't accept payment. spoke to the company and seems the house i have to insure is too high value. would have been good to know that from the start as a waste of my time filling in the questionnaire”

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Posted 1 month ago

Hello, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Ka, Confused.com Representative

Posted 1 month ago

“Good and simple to follow instructions”

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Posted 1 month ago

“All good. It wasn't TOO much of a saving this year but the product offered better services this year. Thankyou~”

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Posted 1 month ago

“It showed I would get great cover cheaper than my year before insurance so I went for it it covers me for everything”

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Posted 1 month ago

“Totally helpful and easily accessible”

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Posted 1 month ago

“I appreciate the reminder for my impending insurance so buying early can save money.”

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Posted 1 month ago

“Easy to use for quotes fast and efficient.”

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Posted 1 month ago

“Good service”

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Posted 1 month ago

“Great easy to access and use”

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Posted 1 month ago

“easy to understand and good information”

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Posted 1 month ago

“Was able to get exactly what I needed at a sensible price”

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Posted 1 month ago

“Easy to navigate site, many options produced.”

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Posted 1 month ago

“Easy Peasy”

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Posted 1 month ago

“Quick to use and easy saved me money”

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Posted 1 month ago

“So easy to use and saved money”

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Posted 1 month ago

“Easy to use”

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Posted 1 month ago

“Best price by far”

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Posted 1 month ago

“fast and helpful”

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Posted 1 month ago

Confused.com - Home Insurance is rated 4.6 based on 68,448 reviews