“I got a quote but needed to change my address. so i waited in a queue to talk to someone but they never came and gave me no indication of how long it would take. when i came back to insurance proce went up. so i won't be making that mistake again. it is throughly depressing that you can just hike up prices willy nilly. I hate not dealing with humans.”
Thanks for leaving your review.
We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly. They will be able to explain how they calculated your quote in more detail.
Dan, Confused.com Representative
“It was very helpful but not as cheap as my renewal notice ... this is the first time ever that the price of my insurance has gone down by £40 ..I WAS SO SHOCKED, SEEMS LIKE THIS INSURANCE COMPANY IS BECOMING COMPETITIVE... HOORAY”
Thanks for leaving your review.
We’re sorry to hear you had trouble purchasing your quote. We’re an online comparison site and not an insurer, so we do not process any payments.
We’d recommend contacting your chosen insurer directly for help with completing the purchase. You will find their contact details on their website.
Dan, Confused.com Representative
