Login
Start Free Trial Are you a business? Click Here

Confused.com - Car Insurance Reviews

4.5 Rating 238,148 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 238,148 reviews
Customer Service
Communication Channels
Email
Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Very speedy response. Great service
Helpful Report
Posted 2 months ago
Easy to use and I feel I had a good result.
Helpful Report
Posted 2 months ago
I found the form easy to complete when looking for quotes. The information came through quickly and was relatively easy to read and compare
Helpful Report
Posted 2 months ago
Got me the best deal on what I was looking for
Helpful Report
Posted 2 months ago
It was quick and easy to use and make the chosen transaction.
Helpful Report
Posted 2 months ago
Excellent quotations.
Helpful Report
Posted 2 months ago
It shows a good breakdown of options
Helpful Report
Posted 2 months ago
Not overly helpful in persuing a solution to an issue with NCD. No reply at all when asked if we could change my wife to named driver. In the end we had to cancel and take a different policy, although thankfully that was easy.
Helpful Report
Posted 2 months ago
Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. Please note as Confused.com is a comparison website we do not administer your policy. For any policy queries you will need to speak to your insurer directly. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Dan, Confused.com Representative
Posted 2 months ago
I found the website easy to use and the quotes were very competitive and just what we required and took out insurance with one of them.
Helpful Report
Posted 2 months ago
Comparison site is ok. However, the rewards scheme over complicated and delay in being able to claim.
Helpful Report
Posted 2 months ago
I was pleasantly surprised with the quotation.
Helpful Report
Posted 2 months ago
Easy website to fill in and quotes were there straight away
Helpful Report
Posted 2 months ago
so easy to use
Helpful Report
Posted 2 months ago
Insurance price for extras is different on the insurer website than is on confused website
Helpful Report
Posted 2 months ago
Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves; these are set by our panel of insurers. Some common reasons why the price may have changed can be changes to the payment method (monthly vs annually), adding optional extras to the quote or upgrading the cover level to a higher option. It’s worth double checking if you have made any changes like these or similar to these. If no changes were made, the insurer will be able to investigate this for you and provide a resolution. Or you can email our CS team at help@help.confused.com and we will contact the insurer on your behalf to find out what happened. Dan, Confused.com Representative
Posted 2 months ago
FANTASTIC service,HIGHLY RECOMMEND.If you have never used Confused.com to find you car insurance,now is the time to do it.They will find you,what is the BEST insurance policy that suits you and will get you the BEST price out there.👍
Helpful Report
Posted 2 months ago
Wide variety of choices for insurance
Helpful Report
Posted 2 months ago
I found a quote that suited me...
Helpful Report
Posted 2 months ago
Very fast results. Sorted insurance a lot cheaper than before
Helpful Report
Posted 2 months ago
Easy to navigate and great prices
Helpful Report
Posted 2 months ago
Quick and easy to use. Best way to find competitive price and then chose brand. Normally loyal to Aviva which has provided top 4 prices.
Helpful Report
Posted 2 months ago
Confused.com - Car Insurance is rated 4.5 based on 238,148 reviews