Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 231,409 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 231,409 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I found it kept asking same questions and really difficult to get to end if questions i found it confusing”

Helpful Report

Posted 1 month ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Ka, Confused.com Representative

Posted 1 month ago

“I always review on Confused before renewing an insurance cover. I don't go for the cheapest, but the cheapest A rated provider with a good claims handing record.”

Helpful Report

Posted 1 month ago

“Brilliant service”

Helpful Report

Posted 1 month ago

“Good experience easy to use”

Helpful Report

Posted 1 month ago

“I change my insurance provider every year. Confused.com always finds me cheapest car insurance. You get nothing for being loyal customer these days like you did years ago.”

Helpful Report

Posted 1 month ago

“Easy to get quotes and love the rewards that come with it”

Helpful Report

Posted 1 month ago

“Plenty of information well presented .”

Helpful Report

Posted 1 month ago

“I’m very happy for you Service it’s always very helpful to find the good price thanks”

Helpful Report

Posted 1 month ago

“Website easy to use”

Helpful Report

Posted 1 month ago

“Good quotes easy to arrange”

Helpful Report

Posted 1 month ago

“Each to do.”

Helpful Report

Posted 1 month ago

“Exceptionally good choice easy to use interface.”

Helpful Report

Posted 1 month ago

“Easy to use, would recommend.”

Helpful Report

Posted 1 month ago

“Quick and easy to use”

Helpful Report

Posted 1 month ago

“It was an easy site to use and I found a quote that offered the same as my existing quote for under half the price. I should have done this years ago but I have always thought it would be too long winded and difficult which is why I have always auto renewed.”

Helpful Report

Posted 1 month ago

“easy to use the site, car insurance 20% cheaper than my previous insurer with all the same requirements. Great.”

Helpful Report

Posted 1 month ago

“This was very informative and easy to use”

Helpful Report

Posted 1 month ago

“Brilliant company and always provide the best possible quotes. I will continue to use them for future insurance purchases. However, the insurance companies provide the initial quote are not transparent and honest entirely. They quote initially but as you visit their website, the charges dramatically increase. Not a fault of Confused.com but these insurance companies need to be straightforward and honest whilst providing the inital quotes.”

Helpful Report

Posted 1 month ago

“Well give you good guidelines on all the company prices only problem One Protect give a price and I paid then the other £53 and odd off I have email twice to find what extra £53 was for the not got back me the not answer my email it a bit putting off”

Helpful Report

Posted 1 month ago

“Wish I'd have tried you first. I checked lots of other sites for car insurance and couldn't find a decent quote. I then checked confused and immediately they found 3 to my satisfaction.”

Helpful Report

Posted 1 month ago

Confused.com - Car Insurance is rated 4.5 based on 231,409 reviews