Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 231,708 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 231,708 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use”

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Posted 1 month ago

“good site need i say more”

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Posted 1 month ago

“It's always difficult when it comes to car insurance because you only find out what an insurer is like upfront when you need to make a claim. I wouldn't give a good review or a bad one unless I was a customer.”

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Posted 1 month ago

“Tried 3 different comparison websites. They compare different companies with some duplication but strangely offering different prices for same companies so worth trying more than one. Confused.com was easy to use and offered a good selection of known and other companies. I selected Aviva Gold which was recently Recommended by Which? It was significantly cheaper than renewal with my existing insurer.”

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Posted 1 month ago

“Easy link to competitive pricing”

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Posted 1 month ago

“Nice service with avoidable”

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Posted 1 month ago

“Very slick”

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Posted 1 month ago

“Quick & easy to get competitive quotations”

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Posted 1 month ago

“Can’t get reasonably priced car insurance”

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Posted 1 month ago

Hello Danielle, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Ka, Confused.com Representative

Posted 1 month ago

“Very accurate and great communication and helped saving us money on our car insurance would definitely recommend.”

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Posted 1 month ago

“too high prices”

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Posted 1 month ago

Hello Vikas, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Ka, Confused.com Representative

Posted 1 month ago

“Easy to you excellent service”

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Posted 1 month ago

“fast and efficient service”

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Posted 1 month ago

“It finds me the cheapest deals”

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Posted 1 month ago

“Takes the stress out of car insurance. Loads of quotes ready for you without having to put in your details into each insurers individual website every time. Quick and easy. Saves time”

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Posted 1 month ago

“Regular customer”

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Posted 1 month ago

“Easy form filling and good responses”

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Posted 1 month ago

“Found the sire easy to navigate. Apart from the password firewall which afflicts every on line site in the world now, it was straightforward, gave me rapidly the information on the best Potential supplier and took me there withou difficulty. The overall transaction through to actually buying car insurance per recommendation was painless.”

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Posted 1 month ago

“Good Insurance website”

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Posted 1 month ago

“Had to ring AA about a query , lady I spoke to was excellent ,very happy.”

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Posted 1 month ago

Confused.com - Car Insurance is rated 4.5 based on 231,708 reviews