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Confused.com - Car Insurance Reviews

4.5 Rating 238,146 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 238,146 reviews
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Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Good website to navigate. Fair price. So very happy.
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Posted 3 months ago
Clear information
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Posted 3 months ago
Because the price they show isn’t the price you get.
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Posted 3 months ago
Hi Alistair, Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. To help figure out why your price has changed, please first check for these common changes: - Did the payment method change from annual to monthly? - Did you add or upgrade any optional extras? (e.g. add legal cover, add/upgrade breakdown cover, upgrade courtesy car to hire car) - Did you upgrade the cover level? (e.g. change from ‘Bronze’ to ‘Gold’) If none of those steps explain the change, please email complaints@help.confused.com with the following details so we can investigate with the insurer directly: - Screenshot of the price on Confused.com - Screenshot of the price on the insurer's website - Insurer's name - Date you obtained the quote We hope this is resolved for you soon! Ka, Confused.com Representative
Posted 3 months ago
Instant quick quotes. Always used Confused. Com. They always find you a good deal & good communication throughout. Very happy. Thankyou. 🙂
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Posted 3 months ago
It all worked well. I also had a cheaper price.
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Posted 3 months ago
Able to compare a variety of quotes
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Posted 3 months ago
Very easy to use
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Posted 3 months ago
Instant quotes starting with cheapest first. Lots of companies to choose from, my renewal took about 20 minutes from start to finish. I'll be back next time renewal, thank you.
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Posted 3 months ago
Would have paid what Admiral asked for but checked with Confused.com which quoted a much lower premium for the same policy.
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Posted 3 months ago
It does what it says on the tin. Just. bought a new car 15 days into my previous Policy. The provider wanted a cancellation fee & quoted £400 more than Confused.Com
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Posted 3 months ago
Could not get other site to better confused car insurance just waiting for my £20 voucher
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Posted 3 months ago
Very useful in comparing policies and quick easy, don't have to enter any new details so efficient
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Posted 3 months ago
Easy to use gives me the best quote for my car and home insurance
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Posted 3 months ago
Simple and easy to use
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Posted 3 months ago
Easy and straight forward to use and no messing around when sent to the insurance company
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Posted 3 months ago
It has a wide range of options to choose from
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Posted 3 months ago
Very good 👍
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Posted 3 months ago
Excellent service
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Posted 3 months ago
It was easy to use plus get £20 spend at Iceland & £27 at Gregg's..
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Posted 3 months ago
It's an easy process which I have used for many years and will continue to do so. Highly recommended.
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Posted 3 months ago
Confused.com - Car Insurance is rated 4.5 based on 238,146 reviews