“I’d just passed my driving test and looking for a new car. I knew nothing about car insurance premiums and so hopped on to confused.com. They literally compared many different insurance plans and found one best and cheapest for me and I’m well pleased. Would defo recommend!”
“After filling in the details of the vehicle to be insured and the details of the drivers, a base was established for a search for insurers' offerings. The speed and quantity of insurers with their prices and extas included / add-ons available made the whole exercise worthwhile and interesting. In the end I enjoyed savings of roughly £300 and £100!”
Hi Alistair,
Thanks for leaving your review.
We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is.
We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
To help figure out why your price has changed, please first check for these common changes:
- Did the payment method change from annual to monthly?
- Did you add or upgrade any optional extras? (e.g. add legal cover, add/upgrade breakdown cover, upgrade courtesy car to hire car)
- Did you upgrade the cover level? (e.g. change from ‘Bronze’ to ‘Gold’)
If none of those steps explain the change, please email complaints@help.confused.com with the following details so we can investigate with the insurer directly:
- Screenshot of the price on Confused.com
- Screenshot of the price on the insurer's website
- Insurer's name
- Date you obtained the quote
We hope this is resolved for you soon!
Ka, Confused.com Representative
“Instant quotes starting with cheapest first.
Lots of companies to choose from, my renewal took about 20 minutes from start to finish. I'll be back next time renewal, thank you.”
“It does what it says on the tin.
Just. bought a new car 15 days into my previous Policy.
The provider wanted a cancellation fee & quoted £400 more than Confused.Com”
