Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 210,946 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 210,946 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“There was no problem in making the policy complete”

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Posted 1 day ago

“Easier to use site”

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Posted 1 day ago

“Easy enough to use. Can't tell if it really got me the best available deal. I have received an increase in spam despite ticking no spam. Of course this is correlation not necessarily causation, but it seems to happen every time I use any of these sites”

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Posted 1 day ago

“Showing good options”

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Posted 1 day ago

“Not great, price changed once going to their site”

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Posted 1 day ago

“Easy to understand quotes and not too much information required to get the quotes.”

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Posted 1 day ago

“Simple to use”

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Posted 1 day ago

“All good. Easy to do. Thank you”

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Posted 1 day ago

“Confused.com provided a range of alternative insurers with full details of policies on offer and prices. I saved £102 (25%) on the quote provided by my current insurer, for like for like cover, plus the new policy included RAC Breakdown cover, saving a further £121 per year, meaning that I did not need to renew my existing vehicle repair/recovery policy with Green Flag. Total savings £223.”

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Posted 1 day ago

“I would definably recommend confused.com”

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Posted 1 day ago

“Very competitive quotes”

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Posted 1 day ago

“All of my car details and previous insurance choices were pre-loaded, so switching insurer could not be simpler”

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Posted 1 day ago

“Perfect 👌 I’m so excited to get this one”

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Posted 1 day ago

“Straight forward, no problem. Like the fact you offer multi choice so I get to choose”

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Posted 1 day ago

“The woman Fay that we were put through to,told us the the insurance would cost £697 she spent time asking me lots of questions and and then did not ring back when she said she would. We had to ring again and we spoke to a very nice professional man and he checked and the price was meant to be over £800, and so we had to decline. He was very apologetic and pleasant but it was not his fault the lady Fay had given us the wrong price.”

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Posted 1 day ago

Hello, Thank you for leaving your review. I'm sorry to hear had this experience but please be aware confused.com do not operate a phone service so you would not have been speaking to representatives of confused.com. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. Dan, Confused.com Representative

Posted 1 day ago

“In my opinion always comes up with good prices”

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Posted 1 day ago

“Easy and efficient to use”

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Posted 1 day ago

“Very satisfying outcome Thank you.”

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Posted 1 day ago

“Confused.com saved me more than £500.”

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Posted 1 day ago

“Quick and easy to get round the site”

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Posted 1 day ago

Confused.com - Car Insurance is rated 4.5 based on 210,946 reviews