Login
Start Free Trial Are you a business? Click Here

Confused.com - Car Insurance Reviews

4.5 Rating 238,138 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 238,138 reviews
Customer Service
Communication Channels
Email
Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
I applied but you cancelled it, it doesn't matter, but why didn't you refund my money? I don't know why you delayed my money and you said we'll deduct £100 from your money. This is really embarrassing for a company that considers itself responsible for people's lives.
Helpful Report
Posted 2 weeks ago
Hi Rahmat, Thanks for leaving your review. We’re sorry to hear you experienced this issue. As a comparison site, we do not process any payments or take any bank details as this is done directly with your chosen insurer. We’d recommend contacting your chosen insurer directly for help. You will find their contact details on their website. If you need any other help, please email our support team at reviews@help.confused.com. Ka, Confused.com Representative
Posted 1 week ago
Easy to use and found several good deals.
Helpful Report
Posted 2 weeks ago
Found it easy to manage and easy to get the results I wanted thank you.
Helpful Report
Posted 2 weeks ago
Plain and simple questionnaire to fill in to get quotes
Helpful Report
Posted 2 weeks ago
Confused had everything done ready only had to agree
Helpful Report
Posted 2 weeks ago
It's just easy
Helpful Report
Posted 2 weeks ago
Quick and easy to understand, excellent choses and fast service
Helpful Report
Posted 2 weeks ago
Easy to use.
Helpful Report
Posted 2 weeks ago
Simple to use, quotes were present from lowest to highest costs, with having to be more thrifty with money was a great time saver, and at the end of the day, I saved £100 on the renewing of my car insurance, can't ask better than that.
Helpful Report
Posted 2 weeks ago
It answered all my questions about what was on offer in a simple easy way Thank you
Helpful Report
Posted 2 weeks ago
I was surprised at the sheer amount of quotes that appeared onscreen when I looked at Confused.com, went through them all and decided on the quote from the AA(Beam) as I’ve used their breakdown cover on my cars over quite a few years and they’ve been excellent. When I phoned for my quote to be personalised I was stunned, it has given me a saving of nearly £600 annually, for the same standard by using your site to look at. Within 30 minutes I’d sorted it all out with AA, it’s never occurred to me to change before now, my daughter was horrified when I told her how much I’ve paid over the last few years. It was she who suggested that I shop around with Confused.com. I truly am delighted, more than I can say. 5***** and a great big thank you.
Helpful Report
Posted 2 weeks ago
The initial quotes received were quite straightforward however proceeding to the insurer's site was not so clear-cut. In fact the quote provided by RAC (online) was in fact lower than provided on your site. When checked this did not provide the resources I had requested initially. This is bewildering to the customer - when one has requested certain things ( e.g.breakdown cover) quotes provided should include what has been asked for.
Helpful Report
Posted 2 weeks ago
Very good service and very good and easy to use website
Helpful Report
Posted 2 weeks ago
Great website, easy to navigate. Good choice of product, better prices than many. Have already recommended to my friends
Helpful Report
Posted 2 weeks ago
Was easy to compare, no fuss. Best price, rewards are good too.
Helpful Report
Posted 2 weeks ago
Very easy to use saved me a lot of money! Definitely use confused.com again!
Helpful Report
Posted 2 weeks ago
It is an easy to use site and covers a whole range of topics that are easy to reach and very thorough.
Helpful Report
Posted 2 weeks ago
"Great portions, fresh ingredients, and unbeatable prices! It is a great place to go with family. Definitely my new favorite spot for a insurance product.
Helpful Report
Posted 2 weeks ago
Very impressed with confused.com found me the best car insurance would definitely recommend them and will be using them again soon when required
Helpful Report
Posted 2 weeks ago
Simple & easy to arrange
Helpful Report
Posted 2 weeks ago
Confused.com - Car Insurance is rated 4.5 based on 238,138 reviews