Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 233,180 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 233,180 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Web site easy, clear, step by step. But it happen time out for long time use. Because I read it slowly and details. Can you set more time for user to stay on web site ?”

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Posted 1 month ago

“Got good quotes for car insurance”

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Posted 1 month ago

“Eady to use and saves looking around”

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Posted 1 month ago

“Quite straight forward easy to understand”

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Posted 1 month ago

“The insurance comparing process is swift and easy to understand.”

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Posted 1 month ago

“great price”

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Posted 1 month ago

“Excellent”

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Posted 1 month ago

“I don't usually consider anyone else when purchasing any kind of insurance. Good prices and incentives.”

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Posted 1 month ago

“I was just browsing”

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Posted 1 month ago

Hello, Thank you for leaving your review as your feedback is really important to us. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Jess, Confused.com Representative

Posted 1 month ago

“Easy to use”

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Posted 1 month ago

“It's as easy as it can be, just put in your details and let them do all the work.”

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Posted 1 month ago

“Saved a good few pounds, thanks.”

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Posted 1 month ago

“Easy too use and quotes are good and quick to see. Also clear and great prices.”

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Posted 1 month ago

“Very good service and good prices”

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Posted 1 month ago

“About as easy as it gets”

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Posted 1 month ago

“Excellent services right up to date even though I didn’t change my insurance policy”

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Posted 1 month ago

“It good and helpful and Quick Happy with the out come”

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Posted 1 month ago

“Confused.com provided the lowest quotes and I chose to go to Direct Line. The link did not work and when I contacted Direct Line the quote I was offered was £25 more than I had been offered. They suggested that the information in the quote had not been transferred satisfactorily. I spent over an hour trying to sort this out and, in the end, gave up. I signed up with Go Compare - very straightforward!”

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Posted 1 month ago

Hello Pat, Thank you for leaving your review. As we are a comparison website, we don’t control the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. However, as part of our oversight and monitoring of our panel of insurers, we like to ensure our customers are being treated fairly and so we would like to investigate this for you as a matter of priority. Unfortunately, we’re unable to do this on the review site, therefore can you please email communications@confused.com in your email, please confirm the prices you have received and the name of the insurer in question. I’m very sorry for any inconvenience this has caused you, Pat. We hope to resolve this for you soon. Jess, Confused.com Representative

Posted 1 month ago

“Easy to use and found excellent car insurance price with good company.”

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Posted 1 month ago

“Consistently £100/£150 cheaper than my renewal price! Recognised companies too.”

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Posted 1 month ago

Confused.com - Car Insurance is rated 4.5 based on 233,180 reviews