Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 232,784 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 232,784 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“After trawling through all of the comparison sites for car insurance, Confused.com gave me the best quote on cost and level of items insured.”

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Posted 1 month ago

“Is best to help insurace make”

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Posted 1 month ago

“It was smooth l felt guided all the way it's not time consuming l do apriciate with no time my insurance was sorted. I was able to compare prices and finally l choose one.”

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Posted 1 month ago

“Easy to use”

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Posted 1 month ago

“Everything good. I did have a small problem to figure out how to add NCD info, but except that it's all right.”

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Posted 1 month ago

“Quotes came in quickly, were competitive, all went smoothly”

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Posted 1 month ago

“Easy enough to use site. Wasn’t able to claim vouchers being offered.”

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Posted 1 month ago

“Usually great, but i had issues with contradictory information with a top promoted provider. I very nearly bought a policy with worse terms. This insurer should not have been listed. I wrote to Confused to point this error out but no response. That said I got a really good policy from another provider via Confused.”

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Posted 1 month ago

“Clear and concise Well within budget”

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Posted 1 month ago

“Easy to follow good information prices clear”

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Posted 1 month ago

“I have found Confused.com easy to navigate and very impressed with quotes they provide. Will happily use them from now on for all quotes .”

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Posted 1 month ago

“Awesome 😎”

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Posted 1 month ago

“Helped me save money - £20 monthly by offering quotes timely before my renewal date.”

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Posted 1 month ago

“confused.com very good - no problems - will use again”

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Posted 1 month ago

“Very good”

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Posted 1 month ago

“A good company quick and straightforward.”

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Posted 1 month ago

“None of the quotes you provided would accept my email address”

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Posted 1 month ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com with a screenshot of the issue. Ka, Confused.com Representative

Posted 1 month ago

“Excellent interface and easy to use.”

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Posted 1 month ago

“Great website, good to have a quick comparison on most major players in the market in one place. Once selected the inputted information is transferred to the chosen provider for editing and final selection.”

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Posted 1 month ago

“Nothing but problems with the reward programme”

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Posted 1 month ago

Hi, Thank you for leaving your review as your feedback is really important to us. We’re sorry you had trouble accessing rewards. We paused rewards as we implemented some bug fixes and enhancements to the rewards section of our app. Good news, everything is back up and running now! Please feel free to return to the Confused.com app. Apologies for the inconvenience. Ka, Confused.com Representative

Posted 1 month ago

Confused.com - Car Insurance is rated 4.5 based on 232,784 reviews