Thanks for leaving your review.
We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail.
Dan, Confused.com Representative
“Using your comparison site I have attempted to purchase an auto insurance at least 6 times (Allianz) and having inserted the credit card details each time I got no response - but on checking with Mastercard the payment was received 6 times. On checking separately with Allianz/LV= they have not accepted the policy once. I am waiting to see if any of these debits materialize. I am obviously anxious in case I do have to pay a 'mystery Credit card bill' eceeding £2000. Why do you not insist that Insurers indicate at once non acceptance instead of leaving all transactions in 'mid air'?”
Thanks for leaving your review.
We’re sorry to hear you had trouble purchasing your quote. Confused.com is an online comparison site and not an insurer, so we do not process any payments.
We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website.
Dan, Confused.com Representative
“Confused were good, however some of the companies suggested were not. Ended up using my old insurance c company. Sometimes better the devil you know!!”
“1st time I have used them and pretty simple/straightforward process tbh.
For some reason their quotes were less than Gocompare and moneysupermarket and saved £150 v renewal quote I had from Aviva-happy days!!”
