“I often find good insurance deals on the companies selected for me.
Lately I've been unable to progress my applications because some companies insist that policy holders have smartphones - I don't have one. They also insist that the applicant ,manages their policy without access to customer services phone queries. As I struggle with many chat bots and web sights this rules out my accepting many of the companies.”
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Dan, Confused.com Representative
Thanks for leaving your review as your feedback is really important to us.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Dan, Confused.com Representative
Thanks for leaving your review.
We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail.
Dan, Confused.com Representative
“Easy to use and so useful having a comparison of car insurance rates especially as my current insurance company sent a renewal quote with a 42% increase and no reason given.”