Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,142 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,142 reviews

Customer Service
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Anonymous

Anonymous // 01/01/2019

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“Good customer services I like them. Good experience”

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Posted 1 month ago

“Signing up for an insurance was very straight forward and easy to sign up.”

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Posted 1 month ago

“I would like to sincerely thank you for your support and assistance in helping me arrange my new insurance. I truly appreciate the time and effort your team dedicated to guiding me through the process, especially as I found some parts confusing at first. Your professionalism, patience, and clear explanations made everything much easier to understand, and I now feel confident in my insurance choice thanks to your help. I am very grateful for your excellent service and would not hesitate to recommend your company to others.”

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Posted 1 month ago

“Straight forward, no fuss and no jargon… perfect for someone like me, who gets easily overwhelmed and confused by silly things like car insurance!”

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Posted 1 month ago

“Easy to navigate and cheaper quotes.”

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Posted 1 month ago

“Easy to use and found me cheaper insurance . Its reli gd”

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Posted 1 month ago

“Very Good condusse .com”

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Posted 1 month ago

“Easy to use and straighforward.”

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Posted 1 month ago

“Full of information, easy to understand, easy to complete selection”

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Posted 1 month ago

“Quick and easy for good prices”

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Posted 1 month ago

“Very competitive quotes”

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Posted 1 month ago

“Better quote than other comparison sites”

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Posted 1 month ago

“I eventually got to speak to a human being after nearly 4 hours of trying to do the transaction on my phone by which time I was in tears . I wasted the whole morning on the phone whereas if I had been able to contact a human to begin with it could have been done in 5 minutes. I am elderly and do not understand the workings of a mobile phone (they do not come with instructions) as I live alone I have no one to help me, it was a totally traumatic experience.”

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Posted 1 month ago

“Expensive”

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Posted 1 month ago

Thanks for leaving your review. We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. If you'd like to query a specific price, we recommend contacting that insurer directly and they should be able to explain this to you in more detail. Dan, Confused.com Representative

Posted 1 month ago

“Good but confused did not give the option of driving other cars which my previous insurance did”

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Posted 1 month ago

“Confused provided lots of choice and I was able to save £120 or 20% on my car insurance”

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Posted 1 month ago

“Easy to navigate through there site”

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Posted 1 month ago

“What I really want to know is the type of customer experience. They offer. I want to be able to call a number from my phone and speak to someone. I don’t want to text a bot or send emails. That is what I need to know alongside the price.”

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Posted 1 month ago

Thanks for leaving your review as your feedback is really important to us. You are free to look up any information on an insurer prior to purchase. Their website will have a lot of interesting information and detail if they are online only or provide contact phone numbers. you can also find customer reviews online. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Dan, Confused.com Representative

Posted 1 month ago

“Always use confused for prices on car insurance, new quote for car insurance always too high & gives me an idea what other insurance’s are offering.”

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Posted 1 month ago

“Gives a good option's getting better deals on most things.”

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Posted 1 month ago

Confused.com - Car Insurance is rated 4.5 based on 238,142 reviews