Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,142 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,142 reviews

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Anonymous

Anonymous // 01/01/2019

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“Very informative and helpful.”

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Posted 1 month ago

“NO NEED TO CHANGE ANYTHING ABOUT CONFUSE.COM IT'S GREAT THE WAY IT IS SO EASY TO MANAGE”

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Posted 1 month ago

“Very easy to get the comparison of prices and make a decision about who to select. The whole process was easy to navigate and to claim my rewards from confused.com.”

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Posted 1 month ago

“Sometime Confused.com gets me a better premium, but other time its another quote channel.”

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Posted 1 month ago

“very easy to use”

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Posted 1 month ago

“Very happy & easy to understand thank you.”

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Posted 1 month ago

“Website is easy to use, the results are easy to understand. All the documents were easy to download”

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Posted 1 month ago

“Easy and fast for the best deal around 👍”

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Posted 1 month ago

“The process quoted were good however when attempting to purchase one the price has increased and the contract with the supplier was very confusing”

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Posted 1 month ago

Thanks for leaving your review. We’re sorry to hear that the price of your insurance has changed. We understand how frustrating that is. We want to clarify that we are a comparison website and do not set the prices ourselves. All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently. To help figure out why your price has changed, please first check for these common changes: Did the payment method change from annual to monthly? Did you add or upgrade any optional extras? (e.g. add legal cover, add/upgrade breakdown cover, upgrade courtesy car to hire car) Did you upgrade the cover level? (e.g. change from ‘Bronze’ to ‘Gold’) If none of those steps explain the change, please email complaints@help.confused.com with the following details so we can investigate with the insurer directly: Screenshot of the price on Confused.com Screenshot of the price on the insurer's website Insurer's name Date you obtained the quote We hope this is resolved for you soon! Dan, Confused.com Representative

Posted 1 month ago

“Easy to use comparison site, was able to find car insurance cheaper than renewal quote”

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Posted 1 month ago

“gives good indication of market prices”

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Posted 1 month ago

“Very useful, thank you. Enabled me to negotiate a revised premium with my existing insurer.”

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Posted 1 month ago

“Had no problem using Confused.com”

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Posted 1 month ago

“I have a better quote really impressed”

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Posted 1 month ago

“I've always found the most favourable renewal quote here. In 2026 you did it again.”

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Posted 1 month ago

“Easy to navigate and good choices”

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Posted 1 month ago

“The site was easy to navigate. I got a bargain for my car insurance.”

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Posted 1 month ago

“Good web site and best prices. With promise of gifts and Greggs coffee for 1 year. Not received these yet.”

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Posted 1 month ago

“Very helpful”

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Posted 1 month ago

“Good spread of very competitive quotes from respected insurers. Easy to use site”

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Posted 1 month ago

Confused.com - Car Insurance is rated 4.5 based on 238,142 reviews