Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,142 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,142 reviews

Customer Service
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Anonymous

Anonymous // 01/01/2019

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“Impossible to access documents. Kept getting locked out of app.spwnt all day talking to a robot”

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Posted 1 month ago

Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Please note that in order to access policy documents you will need to contact your insurer directly. As we are a Comparison site we do not administer your insurance policy. Dan Confused.com Representative

Posted 1 month ago

“good service”

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Posted 1 month ago

“Man tai padejo kainos geros pasiulymai ivairus”

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Posted 1 month ago

“Appreciate your support”

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Posted 1 month ago

“Prices found to be good and provided best price overall so bought car insurance through them. They claim to also give you a £20 reward voucher for Tesco etc if buying through Confused.com BUT still receiving emails from them about renewing my car insurance via their quotes and no mention of my £20 reward? Not exactly inspiring.”

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Posted 1 month ago

“Easy to use and gave a wide selection of competitive quotes”

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Posted 1 month ago

“I received my renewal notice, which was extremely high, so tried Confused.com for the first time. The price I was quoted from Hastings Direct was one third of my renewal, so I went with them. It would have taken me forever to find that out on my own.”

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Posted 1 month ago

“Saved me £600 plus on my renewal quote from my old insurer”

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Posted 1 month ago

“It was quick n straight forward to use was a great help”

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Posted 1 month ago

“For me best site every year gives me a better car insurance price 2024 £915 2025 £815 2026 £550 Thanks.”

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Posted 1 month ago

“Cheapest price”

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Posted 1 month ago

“Easy to input required information and select an appropriate policy. Then followed up with a phonecall and the insurer had the quote reference and was able to configure as required, very easy, thanks.”

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Posted 1 month ago

“Easy to use, lots of choice, great prices.”

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Posted 1 month ago

“I received many quotes, but I couldn't place an order. I would not like to receive any more quotes.”

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Posted 1 month ago

Thanks for leaving your review. We’re sorry to hear you had trouble purchasing your quote. Confused.com is an online comparison site and not an insurer, so we do not process any payments. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. Dan, Confused.com Representative

Posted 1 month ago

“Confused provided me with a premium insurance renewal motor policy with DirectLine that included windscreen and overseas travel that was almost £180 cheaper than my renewal quote from Tesco. The only disadvantage is that I don’t appear to qualify for the £20 gift card and 12 hot drinks from Greggs as promised in your email which is quite annoying.”

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Posted 1 month ago

“Great information about insurance and easy access to same delighted with service”

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Posted 1 month ago

“Clear and easy to use, with good range of results found.”

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Posted 1 month ago

“Easy to use I got my quotes very quick could not fault the process .”

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Posted 1 month ago

“Very easy to complete purchase”

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Posted 1 month ago

“It helped me”

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Posted 1 month ago

Confused.com - Car Insurance is rated 4.5 based on 238,142 reviews