Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 231,999 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 231,999 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It's easy to compare insurance and update according to need”

Helpful Report

Posted 1 month ago

“Very good”

Helpful Report

Posted 1 month ago

“Very easy to use and found me a great price on my insurance thank you”

Helpful Report

Posted 1 month ago

“Need cover my car”

Helpful Report

Posted 1 month ago

Hello Stefan, Thank you for leaving your review. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Ka, Confused.com Representative

Posted 1 month ago

“Quick and easy to you. No fuss and can directly pay for insurance without talking to anyone.”

Helpful Report

Posted 1 month ago

“Difficult to find out how to claim rewards, then a wait (nearly 2weeks) then the app has been down so still no rewards”

Helpful Report

Posted 1 month ago

Hi Paul, Thank you for leaving your review as your feedback is really important to us. We’re sorry you had trouble accessing rewards. We paused rewards as we implemented some bug fixes and enhancements to the rewards section of our app. Good news, everything is back up and running now! Please feel free to return to the Confused.com app. Apologies for the inconvenience. Ka, Confused.com Representative

Posted 1 month ago

“Easy to navigate and always get good deals when it comes to car insurance”

Helpful Report

Posted 1 month ago

“Plenty of insurance company choices with competitive rates”

Helpful Report

Posted 1 month ago

“Good price,saved me £50”

Helpful Report

Posted 1 month ago

“👍🏾 👍🏾 👍🏾”

Helpful Report

Posted 1 month ago

“Very clear and easy to follow”

Helpful Report

Posted 1 month ago

“Was quick and easy and found a good price”

Helpful Report

Posted 1 month ago

“It was easy and straightforward all the necessary information was there”

Helpful Report

Posted 1 month ago

“Great price quate”

Helpful Report

Posted 1 month ago

“Good app easy to use”

Helpful Report

Posted 1 month ago

“👎 dire rubbish”

Helpful Report

Posted 1 month ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you feel this way If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Ka, Confused.com Representative

Posted 1 month ago

“Easy to navigate the website”

Helpful Report

Posted 1 month ago

“Seemed very efficient & supplied very good range of quotes for car insurance. All seemed to offer very similar levels of cover to my current policy - one of which I eventually purchased saved about £100 against my renewal quote.”

Helpful Report

Posted 1 month ago

“Very simple procedure for comparison and excellent selection of quotations.”

Helpful Report

Posted 1 month ago

“I took out a policy and i never got the rewards”

Helpful Report

Posted 1 month ago

Hello, Thank you for leaving your review. I’m unable to locate a claim for a Confused.com reward under your email address. To claim a reward, please visit the Confused.com Rewards section of our App and complete the claim form. I hope this helps! Ka, Confused.com Representative

Posted 1 month ago

Confused.com - Car Insurance is rated 4.5 based on 231,999 reviews