“Confused.com made the search for competitive prices so much easier than trawling through the endless web pages for a suitable policy that suited my needs. I was pleasantly supprised to find what I was looking for in a very short time. I have recommended Confused.com to other family members and friends.”
“Straightforward website, easy to navigate and select preferred options. Price was very competitive and providing one is happy to operate policy totally online, all good!”
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Ka, Confused.com Representative
“Easy to use, they remind you when your quote is about to expire, by far the best comparison website, I have used, and one that gives the most competitive quotes.”
“I have previous good experiences with Confused but it has since cost me a extra £87 on my insurance due to a incompetence. I declared a claim for a named driver but when buying the insurance, I have since received a email saying that I never declared it but they have found out. Now they are demanding more due to the extra premium despite I declared it on Confused.con. what a huge shame I can't trust the details I put in are transferred to the insurance company so the quotes are lies.”
Hi Rachel,
Thanks for leaving your review.
We’re very sorry to hear that your quote details were incorrect when you reached the insurers site; this is definitely not the experience we want for you.
We want to investigate this as a priority, but we’re unable to do this on the review site. Can you please email complaints@help.confused.com so we can look into this immediately?
Ka, Confused.com Representative
