Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 231,908 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 231,908 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“Easy to use. Remember all the long list of details each insurance requires and pass it on.”

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Posted 1 month ago

“Very easy and found me the best price”

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Posted 1 month ago

“Ease n best priced”

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Posted 1 month ago

“Good price Thanks”

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Posted 1 month ago

“You locked me out for some reason from my account after I had spent a lot of time working out the best insurance for me and my wife !”

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Posted 1 month ago

Hello Nicholas, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue I have reviewed your account details and I cannot see you account locked. Can you re-attempt and request for password reset and follow the given email password instructions. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com and provide a screenshot of the issue. *Name*, Confused.com Representative

Posted 1 month ago

“detailed quotes very helpful”

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Posted 1 month ago

“Confused provided the level of cover I needed at a competitive price.”

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Posted 1 month ago

“Very good to get what prices are around”

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Posted 1 month ago

“Long winded form but it produced a good spread of policies. I would use it again”

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Posted 1 month ago

“it works so good”

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Posted 1 month ago

“Very helpful thank s”

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Posted 1 month ago

“Very good site and saved me a lot of money”

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Posted 1 month ago

“Unfortunately rewards has not been working recently and site is asking to complete my car insurance when I already have.”

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Posted 1 month ago

“A very helpful comparison service.”

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Posted 1 month ago

“As an insurance comparison and redirection site Confused.com is invaluable…but having recently bought insurance through this company I have been unable to access the Rewards page to claim my vouchers! This has been ongoing for days now, very poor indeed”

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Posted 1 month ago

Hello Maria, Thank you for leaving your review. I’m sorry for any inconvenience caused. We have notified all our customers and highlighted on our site page and your Confused.com App Dashboard as follows: IMPORTANT REWARDS NOTICE: Rewards is unavailable at the moment. We're hoping to be back up soon. During this time you won't be able to use, or access or claim a reward. You have 60 days from the given quote associated with the Qualifying Purchase and to claim for the Reward Offer. We recommend to check our site page or your Confused.com App on later date and fill out the rewards claim. Ka, Confused.com Representative

Posted 1 month ago

“Seems a good site to review what's on offer by various suppliers.”

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Posted 1 month ago

“very easy to sort quote required”

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Posted 1 month ago

“very good”

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Posted 1 month ago

“Excellent services”

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Posted 1 month ago

“Always straight forward”

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Posted 1 month ago

Confused.com - Car Insurance is rated 4.5 based on 231,908 reviews