“I have now used you for the second year and both years you saved me money - this year it was £200. You got in touch a month before the renewal date, giving me time to get round to it. And your procedure is very simple and clear.”
“Gave me quotes but when going to the insurance websites none of them would let me go through with payments, why quote if you are not going to let me purchase?”
Thanks for leaving your review.
We’re sorry to hear you had trouble purchasing your quote. We’re an online comparison site and not an insurer, so we do not process any payments.
We’d recommend contacting your chosen insurer directly for help with completing the purchase. You will find their contact details on their website.
Ka, Confused.com Representative
“Confused.com is a popular comparison site that makes it quick and easy to find car insurance quotes from multiple providers in one place.
The platform is simple to use, and many users report saving money by comparing deals rather than renewing directly with their insurer. It also offers a wide range of options, helping drivers choose policies that fit their needs.
Overall, Confused.com is a convenient and effective tool for comparing car insurance, but it’s worth double-checking details with the insurer before buying.”
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you had this issue
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Ka, Confused.com Representative
“Got a lot of quotes to look over, easy to sort through what cover you were looking for in the comfort of your armchair, relaxed approach to finding the right product to suit your needs.”
“I did 2 quotes online i wasnt insrunced umtil somone has to ring me bk.its been 2 days and still no call bk to start my policy off so i am driving without insrunce as need to work.bad service”
Hi Wayne,
Thanks for leaving your review as your feedback is really important to us.
I’m sorry to hear you had this issue.
It is recommended to contact your chosen insurer directly to find out your status of your insurance policy. Contact details of your chosen insurer are found on their website.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Ka, Confused.com Representative
Thanks for leaving your review.
We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly. They will be able to explain how they calculated your quote in more detail.
Ka, Confused.com Representative
“It was so easy as my details was saved from last year. Used other two comparison site best price was from confused .com.for the same company.I do't know its because of time of my search or confused .com beat others in their offer can give 5 * for the experience”
