Hello,
Thank you for leaving your review.
I'm sorry to hear the prices you have received are not competitive.
Please note prices will increase if you add extra cover to the quote.
As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently.
If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail.
You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance.
Dan, Confused.com Representative
“Very bad customer service from today 4 days ago they are say me we just call you within 20 minutes now 4 days ago they are never call me back very very bad service”
Hello Ajab,
Thank you for leaving your review.
I’m sorry to hear you have had this issue.
As we’re a comparison site, we do not administer policies or a phone line.
I also don't see see that you've been in contact with us lately.
Please contact the insurer you purchased with directly and they’ll be able to help. You will find their contact details on their website.
I hope this helps explain the matter.
Dan, Confused.com Representative
