Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 227,404 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 227,404 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to generate quotes. It saves all your details and automatically updates your age and no claims bonus.”

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Posted 5 days ago

“Easy to follow steps and found me cheaper insurance very happy”

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Posted 5 days ago

“Efficient and I like the rewards that come with using confused.com”

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Posted 5 days ago

“No number, nobody to speak with so lost interest.”

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Posted 5 days ago

“Straight forward”

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Posted 5 days ago

“Quick and simple 5*”

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Posted 5 days ago

“Everytime I’ve changed any details, the price went up, even when I set it back as it was, this is not fair”

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Posted 5 days ago

“Excellent service Very comprehensive insurance at knockdown price”

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Posted 6 days ago

“Very easy to use, didnt take much time to complete”

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Posted 6 days ago

“Got a quick quotes, all good value for money”

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Posted 6 days ago

“Excellent service an good experience”

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Posted 6 days ago

“Helpful Gave me the cheapest insurance for my age range I'm grateful for this”

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Posted 6 days ago

“Not competitive compared to a couple of other comparison sites. I managed to get the same policy for around £30 less.”

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Posted 6 days ago

“Well pleased and saved money”

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Posted 6 days ago

“I was able to secure insurance at 70% less than my previous payment.”

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Posted 6 days ago

“Easy site to use save time👍”

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Posted 6 days ago

“The best thing so far is the price thanks confused.com”

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Posted 6 days ago

“Terrible website kept throwing me out every time I had to leave page and then wouldn't accept payment at end”

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Posted 6 days ago

Hello Judith, Thank you for leaving your review. I’m very sorry to hear you had trouble purchasing your insurance cover. Confused.com is a comparison website which means Confused.com compares prices from different insurers who you then purchase with directly. Confused.com is not an insurer so I'm afraid we are unable to assist you with making a payment for your new policy. We’d recommend contacting your chosen insurer directly to request assistance. You will find their contact details on their website. I hope this helps explain the matter but if you continue to experience issues, you can contact our customer support team via our contact page. Jess, Confused.com Representative

Posted 4 days ago

“Easy to use and found good price”

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Posted 6 days ago

“Car insurance found quickly with a good deal but no discount vouchers”

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Posted 6 days ago

Confused.com - Car Insurance is rated 4.5 based on 227,404 reviews