Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 238,148 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 238,148 reviews

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Anonymous

Anonymous // 01/01/2019

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“It was so easy to input my details and saved me approximately £80.00 on my car insurance.”

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Posted 2 months ago

“Really easy to use!”

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Posted 2 months ago

“Great service would recommend you to any body i know , well ✔️”

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Posted 2 months ago

“It Helped me right out 10/10”

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Posted 2 months ago

“Easy to navigate and always a good price.”

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Posted 2 months ago

“I have always found the cheapest provides here.”

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Posted 2 months ago

“Best price found for insurance across various comparrison sites”

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Posted 2 months ago

“Strait forward comparison site!”

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Posted 2 months ago

“The website is easy to use and provides a good range of quotes. But the lower prices were all provided by 'Marshmallow'. I found a quote that met my needs, read all the blurb and paid by card. Only AFTER I'd paid was I told of the ID check requirements. First a copy of my passport and a selfie...OK. Then access to my bank account to be monitored by 'Plaid' for 3 months...all my private details exposed to an organisation online. NO WAY. I declined immediately and asked to cancel my 'new policy' within minutes of paying. I'm then told that I would get a refund minus £30 admin costs. This is a scam, earning Marshmallow £30 for every customer who isn't prepared to risk all their private ID information being exposed online. I have tried four times over 4 days to contact Marshmallow to discuss this and get no further than an AI chat bot who says a 'human agent' will get back to me. I haven't yet had a response but still get reminders that my policy isn't valid until I complete their ID check. Steer clear of Marshmallow. Confused.com should not promote this company because they don't inform you of the ID check requirements until AFTER you have paid. Hence my low rating.”

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Posted 2 months ago

Thanks for leaving your review. We’re very sorry to hear you had trouble on our website after getting your quotes. This is certainly not the experience we want for our customers. Because you have posted on a review site, we cannot view your account details here. To help us resolve this, please email our support team at help@help.confused.com. Once we have your details, we can jump right in and find out what went wrong. Dan, Confused.com Representative

Posted 2 months ago

“nice and easy to sue aggregator”

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Posted 2 months ago

“Your site provided me with a significantly more competitive quote than the ones received from a competitors site.”

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Posted 2 months ago

“THE PRICE BECOMES HIGHER WHEN YOU FINALLY BUY THE POLICY I FEEL LET DOWN THAT IT SHOWS LEGAL FEES WERE INCLUDED, ON COMPLETION IT WAS EXTRA ?/ BIZZARE”

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Posted 2 months ago

“Have always found rates provided very competative when compated to other providers and websites offering deals. Also once factor in rewards and greggs coffee deals are even more appealing.”

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Posted 2 months ago

“Easy to navigate and great deals even better, lower priced deals and last year's insurance. Confused makes my search for the best car Insurance a breeze. Highly recommended.”

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Posted 2 months ago

“Great service”

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Posted 2 months ago

“Easy straightforward to use.”

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Posted 2 months ago

“Good clear options, and easy to use process - Bought car insurance.”

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Posted 2 months ago

“Easy to use”

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Posted 2 months ago

“Quick and simple”

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Posted 2 months ago

“It helped me a lot of savings, almost 20% less than my current insurance provider.”

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Posted 2 months ago

Confused.com - Car Insurance is rated 4.5 based on 238,148 reviews