Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 227,403 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 227,403 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to navigate, great choice of brokers with very competitive pricing.”

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Posted 6 days ago

“I found the insurance at a price I can afford and which suits my needs.”

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Posted 6 days ago

“Last time no accept my application”

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Posted 6 days ago

Hello Sarath, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Jess, Confused.com Representative

Posted 4 days ago

“You repeatedly refuse to honour my legitimate claims for rewards”

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Posted 6 days ago

Hello David, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you have not received your Confused.com rewards. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com. Jess, Confused.com Representative

Posted 4 days ago

“Car up with good price with easy pre filled in questionnaire”

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Posted 6 days ago

“Fast process, good competitive quotes and l got my insurance renewed in no time at all.”

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Posted 6 days ago

“Quick n easy to use”

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Posted 6 days ago

“Very quick with good quotes”

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Posted 6 days ago

“Gives me confidence that I am getting a good deal”

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Posted 6 days ago

“Very pleased with all quotes and made my choice easy.”

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Posted 6 days ago

“It was good”

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Posted 6 days ago

“Been using for a few years nowGreat thank you”

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Posted 6 days ago

“A quick and easy process, with competitive quotes.”

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Posted 6 days ago

“absolutely pathetic quotes”

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Posted 6 days ago

Hello, Thank you for leaving your review. I'm sorry to hear the prices you have received are not competitive. As we are a comparison website, we don’t calculate the prices you receive and these are all calculated and returned by our panel of insurance providers, based on the information you entered on our website. They work out the premium based on claims statistics gathered for others with similar details and some insurers do change their rates frequently. If you would like to query any of your prices, we would recommend calling the insurer directly and they should be able to explain this to you in more detail. You could also read our ‘How do I save money on car insurance' article on our website to look into ways to reduce your insurance. Jess, Confused.com Representative

Posted 4 days ago

“Excellent range of choice if car insurance- significantly cheaper than competitors!”

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Posted 6 days ago

“Easy to use. Found my insurance very quickly. Nice and clear instructions about taking the quote further.”

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Posted 6 days ago

“Your site is user friendly with "no bouncing around".”

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Posted 6 days ago

“Easy to use”

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Posted 6 days ago

“It's the best thing that happened to me for a long time and i told all my friend's about confused. Com. I thank you very much I don't have a lot of money and you are alive saver.”