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Confused.com - Car Insurance Reviews

4.5 Rating 238,148 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 238,148 reviews
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Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Easy to use and compare quotes.
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Posted 2 months ago
will not pay out on its offers of free drinks and £20 voucher offer
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Posted 2 months ago
I have just halved my car insurance bill thanks to Confused.com!
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Posted 2 months ago
saves time, good reminder and easy to use
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Posted 2 months ago
The company that I chose took £488 but said they never received it i have given them a ref number from the bank to say the money was taken and I was told it could take upto 3 days to hear from them by which time my insurance will have expired
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Posted 2 months ago
Thanks for leaving your review. We’re very sorry to hear you had trouble on our website after getting your quotes. This is certainly not the experience we want for our customers. Because you have posted on a review site, we cannot view your account details here. To discuss payments is is best to contact your insurer directly as Confused.com does not process any payments ourselves. Dan, Confused.com Representative
Posted 2 months ago
Easy to use and good savings
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Posted 2 months ago
gave me a great price car insurance
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Posted 2 months ago
Speedy and comprehensive!
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Posted 2 months ago
Very helpful
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Posted 2 months ago
Good choice of car insurance providers to get you the exact cover you need
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Posted 2 months ago
Good use of online website
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Posted 2 months ago
I used confused.com to go through various car insurance companies and found a suitable company that offered all that I wanted at the price I wanted thank you.
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Posted 2 months ago
Worked well for me , quick results. Fairly easy to sort out extras.
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Posted 2 months ago
I could not get into Aviva website to buy car insurance from the Confused site.
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Posted 2 months ago
Thanks for leaving your review. We’re sorry to hear you had trouble purchasing your quote. We’re an online comparison site and not an insurer, so we do not process any payments. We’d recommend contacting your chosen insurer directly for help with completing the purchase. You will find their contact details on their website. Dan, Confused.com Representative
Posted 2 months ago
Didn’t get anything sorted as Aviva wanted me to call after filling out online form with all details and there was a 45 minute waiting time …. Pointless excercise
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Posted 2 months ago
Thanks for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via our contact us page: https://www.confused.com/help/contact-us Dan, Confused.com Representative
Posted 2 months ago
I found the site very user friendly and saved over £200
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Posted 2 months ago
Got a quote quickly before I went out to buy a used car. Gave me a good idea about insurance costs to expect which indirectly helped me pick the right car.
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Posted 2 months ago
It just takes a short while to complete the details requested
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Posted 2 months ago
It's ok, insurance starts from 30/5/26, but I am not aware of the device they sent me.
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Posted 2 months ago
It was my first time using your website, and I must admit I dont understand as to why I hadn't used it in the past. I found it very easy to navigate through the process. And I saved £100 on my car insurance.
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Posted 2 months ago
Confused.com - Car Insurance is rated 4.5 based on 238,148 reviews