Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 226,195 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 226,195 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

Anonymous

Anonymous // 01/01/2019

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“All the information is available without any effort. Easy to use and compare.”

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Posted 1 day ago

“Pain free update for my car insurance. Better price than last year.”

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Posted 1 day ago

“Easy to navigate through, information from insurers all available.”

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Posted 1 day ago

“Cheapest quotes on the net”

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Posted 1 day ago

“Very good base and a successful completion”

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Posted 1 day ago

“Verry easy to get and choice.”

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Posted 1 day ago

“Easy to use fast results thank you….”

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Posted 1 day ago

“Simple to use, saves lots of time and gives customers plenty of choices”

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Posted 1 day ago

“Easy to use and buy”

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Posted 1 day ago

“Brilliant service easy to use”

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Posted 1 day ago

“Simple just good value 👌”

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Posted 1 day ago

“Easy to use, good feedback from insurers”

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Posted 1 day ago

“Great service”

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Posted 1 day ago

“I purchased my car insurance through you and didn’t receive my £45 reward back.”

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Posted 1 day ago

Hello, Thank you for leaving your review. I’m unable to locate a claim for a Confused.com reward under your email address. To claim a reward, please visit the Confused.com Rewards section of our App and complete the claim form. I hope this helps! Ka, Confused.com Representative

Posted 12 hours ago

“Very rude people poor customer service people. I have had an issue with them about my reward my apps still not working and they have refusing to give me what I am entitled too. Very angry and disappointed with this jokers.”

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Posted 1 day ago

Hello Alphanatu, Thank you for leaving your review. I'm sorry to hear you experienced this issue. Please be assured this is not the experience we want for our customers. We would like to investigate this for you as a matter of priority, however we’re unable to do this on the review site. Therefore can you please email communications@confused.com. I’m very sorry for any inconvenience this has caused you. Ka, Confused.com Representative

Posted 12 hours ago

“Great service”

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Posted 1 day ago

“If buts yes no with with out more 😵‍💫 than ever wasted time”

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Posted 1 day ago

Hello, Thank you for leaving your review as your feedback is really important to us. I’m sorry to hear you had this issue. If you need assistance, you can get in touch with our support team via the contact form located on our website. Alternatively, please email communications@confused.com and further details of the question on the form you are stuck on. Ka, Confused.com Representative

Posted 13 hours ago

“I've been using Confused.com for years now, and they rarely fail to save me money on my insurance quotations.”

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Posted 1 day ago

“Easy to use”

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Posted 1 day ago

“Great price easy to use site”

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Posted 1 day ago

Confused.com - Car Insurance is rated 4.5 based on 226,195 reviews