Confused.com - Car Insurance Reviews

Name: Confused.com - Car Insurance
Rating: 4.54

4.5 Rating 174,120 Reviews

91 %

of reviewers recommend Confused.com - Car Insurance

4.5

Based on 174,120 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Postal Service, Courier
Average Delivery Time	Next Day
Documents Delivered On-time	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Disappointed that the breakdown coverage was limited in terms of rescue”

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Posted 2 weeks ago

“I found a cheaper deal on another site”

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Posted 2 weeks ago

“Very good price with Aviva, pleased with how easy the website is. Not bought the car yet, hopefully buying on 15th April, but didn't want to confirm quote until we check the car on the day to make sure the dealer had sorted out the issues we have asked for, if not we'll walk away. Rang and spoke to Aviva but they didn't recognise the Ref number🤔, normally this can happen, why not with this quote. Really frustrating that can't talk to anyone at Confused.com as l wanted to know the time the quote expired, as l asked 5 days before proposed purchased date and it says that will end in 2 days time, namely the 15th April (We're going at 9am on 15th to hopefully purchase, and if so will buy then) if quote is still valid Have sent an email to you, but as yet not got a reply 🤞🏻 it's still valid ( the Quote)”

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Posted 2 weeks ago

“Big price for car insurance with 15 years experience”

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Posted 3 weeks ago

“Quite fast. Quite”

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Posted 3 weeks ago

“Lacks the ability to give further definition of accidents, meaning prices higher if you've had these.”

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Posted 3 weeks ago

“Always in time to help getting a good advice nd price for car insurance”

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Posted 3 weeks ago

“Best site for all insurance quotes.”

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Posted 3 weeks ago

“Got the price I wanted and the insurance up it when I went to pay so did not bother with it”

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Posted 3 weeks ago

“Provided the best quote but the user interface is a bit of a mess and I found myself going around in circles somewhat.”

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Posted 3 weeks ago

“The site worked well. I just found it hard to get to a stage where I could compare my current renewal with those offered from your site on an apples to apples basis.”

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Posted 3 weeks ago

“You have dropped the imo car wash vouchers from your rewards. One of the main reasons I took out insurance with you”

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Posted 3 weeks ago

“Not bad, got a fair deal”

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Posted 3 weeks ago

“This is confusing in deed. You get one price on line, but total different when you try to speak to them on the phone!!!!”

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Posted 3 weeks ago

“Nothing even close to beating my renewal quote”

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Posted 3 weeks ago

“Good experience overall did what it said and gave me the best price 👌🏾 on my new bmw”

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Posted 3 weeks ago

“Still a little expensive then other comparing websites”

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Posted 3 weeks ago

“Not happy”

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Posted 3 weeks ago

“Thank you for the autoquote but when discussing with a number of the prospective insurers their 'quotes' increased by at least 50% ?? Could this be due to a rear end bump by A N Other settled without fault or payment by my existing insurer ??? I cannot see why I should be penalised.”

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Posted 3 weeks ago

“Web site is not the best. And if you have to change anything then it seems to get Confused Excuse the pun.. But actually it does get confused and keeps taking you back to the original information even though I tried several times to change some of the original information. Nearly gave up in the end. But left it another day and tried again. In the end talked to Tesco Bank Direct..”

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Posted 4 weeks ago

Confused.com - Car Insurance is rated 4.5 based on 174,120 reviews