Login
Start Free Trial Are you a business? Click Here

Confused.com - Car Insurance Reviews

4.5 Rating 238,150 Reviews
91 %
of reviewers recommend Confused.com - Car Insurance
4.5
Based on 238,150 reviews
Customer Service
Communication Channels
Email
Read Confused.com - Car Insurance Reviews
Anonymous
Anonymous  // 01/01/2019
Got my insurance in less than a minute . And a really good quote . Couldnt be more happier .i will use them again
Helpful Report
Posted 3 months ago
Great prices and quick service
Helpful Report
Posted 3 months ago
Easy to use, I like that I get a reminder every year and that my details are saved
Helpful Report
Posted 3 months ago
I found what I need with the minimum of fuss
Helpful Report
Posted 3 months ago
Great service with good selection of insurers
Helpful Report
Posted 3 months ago
Reasonably simple to use
Helpful Report
Posted 3 months ago
Cheapest qoutes
Helpful Report
Posted 3 months ago
Out of the other Car insurance comparison sites I found Confused.com the easiest to use and best prices.
Helpful Report
Posted 3 months ago
Vey good service,easy look for and great prices.Thank you very much.
Helpful Report
Posted 3 months ago
Confused.com are the only comparison site that don't provide a phone number to get through to a human who can assist should any complications occur. It's important to provide assistance on the phone especially when the site jams, or simply fails to work. This is especially important for those of us with disabilities because by law you must provide reasonable adjustments. Insurance is very serious business, you should never allow insurers on your site that impose a short deadline on the availability of a quote. Too many insurers only offer a quote that needs to be accepted the same day it was produced. This pressure tactic is irresponsible and causes untold stress, potentially irresponsible decisions and no time for the customer to check things through. Claiming the rewards has become extremely slow, I applied for mine over three weeks ago, I'm now being advised I'll need to wait yet another week. This excessive delay is not only stressful & tedious, but potentially means we'd lose our on the Gregg's rewards since we're meant to receive one person month. The first month is nearly up & I'm still in for a long wait.
Helpful Report
Posted 3 months ago
Thanks for leaving your review. We’re sorry that the prices you saw previously are no longer available. Some prices are only valid at the time of the quote, while others might last up to 30 days, and this time limit is set by the individual insurance provider. Once you’ve claimed your reward, it can take up to 14 working days for this to show as available on your Confused.com app. If you have not received your reward after this time, you can contact our rewards team via their contact form: https://rewards.confused.com/choose/faqs Dan, Confused.com Representative
Posted 3 months ago
Very quick and easy to use.
Helpful Report
Posted 3 months ago
Absolutely class
Helpful Report
Posted 3 months ago
good, fast, to the point
Helpful Report
Posted 3 months ago
I was looking for a decent insurer and you found me one that meets my needs. Thanks
Helpful Report
Posted 3 months ago
Very good car insurance lots to chose from at good price they do all the hard work for you
Helpful Report
Posted 3 months ago
Good experience, easy to sign up
Helpful Report
Posted 3 months ago
Giving 24 hours to make a purchase 26 days before current policy expiry not acceptable.
Helpful Report
Posted 3 months ago
Thanks for leaving your review. We’re sorry that the prices you saw previously are no longer available. Some prices are only valid at the time of the quote, while others might last up to 30 days, and this time limit is set by the individual insurance provider. To see the latest prices, please simply go back to your account page and refresh the search. Dan, Confused.com Representative
Posted 3 months ago
Good selection of companies easy to fallow
Helpful Report
Posted 3 months ago
Very simple to use(even at my age) and very informative.
Helpful Report
Posted 3 months ago
xxxxxxxxxx
Helpful Report
Posted 3 months ago
Confused.com - Car Insurance is rated 4.5 based on 238,150 reviews