Hello Clifford,
Thanks for leaving your review as your feedback is really important to us.
If you need assistance, you can get in touch with our support team via our contact us page:
https://www.confused.com/help/contact-us
Jess, Confused.com Representative
“Very easy to navigate and understand then contact my chosen insurer by phone. The insurers agent also made it easy for me to purchase a motor car policy. Everything 1st class.”
“Poor. I clicked business mileage and received numerous quotes. However, when I checked the actual insurance web site, they hadn’t included business insurance. I tried this numerous times with the same outcome with multiple insurance companies via confused. Obviously, somethings broken on the system or is misleading intentionally!”
Hello Philip,
Thanks for leaving your review.
We’re very sorry to hear that your quote details were incorrect when you reached the insurers site; this is definitely not the experience we want for you.
We want to investigate this as a priority, but we’re unable to do this on the review site. Can you please email complaints@help.confused.com so we can look into this immediately?
Jess, Confused.com Representative
“It was fine, except that I booked through Confused.com, which was a very suitable name for me because I did not realise that my present policy with the samecompany would automatically renew, thus ending up with rwo policies! However, all is now sorted.”
