Thanks for leaving your review.
We understand you’re trying to find the best price possible. We want to clarify that we are a comparison website and do not set the prices ourselves.
All the premiums displayed are calculated and provided directly by the insurance companies on our panel. They determine the cost based on statistics with similar details, and their rates can change frequently.
If you'd like to query a specific price, we recommend contacting that insurer directly. They will be able to explain how they calculated your quote in more detail.
Jess, Confused.com Representative
Hello Derek,
Thanks for leaving your review.
We’re very sorry to hear you had trouble on our website after and obtaining quotes for car insurance. This is certainly not the experience we want for our customers.
Because you have posted on a review site, we cannot view your account details here. To help us resolve this, please email our support team at help@help.confused.com. Once we have your details, we can jump right in and find out what went wrong.
Jess, Confused.com Representative
“Instant results because if you are trying to get the best price you have the long haul of going through all the motor details with each insurance company to get results.”
“Used Confused 2 years ago, got a great deal, come this year the policy had nearly doubled without a single claim. But Confused had me covered and a quick look at the quotes offered , picked one , was happy and bought it there and then saving me many £££ Thank you”
“This is the first time that I have used confused.com for car insurance, having followed the recommendation by MSE. Of great benefit was the need to enter the relevant details only once, especially as multiple drivers were involved. I was able to obtain decent cover at a more reasonable price than my renewal quote.”
