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Cobweb Reviews

4.8 Rating 8,325 Reviews
95 %
of reviewers recommend Cobweb
Company Reviews Info
Read Cobweb Reviews

About Cobweb:

Cobweb Solutions is a leading IT managed service and cyber security provider, specialising in Microsoft solutions for over 4,000 customers across the UK. As a Microsoft Solutions Partner, we act as an extension of our customers’ teams, helping them optimise their IT investments to drive growth and success. As a trusted leader in cyber security, we are dedicated to continually enhancing our security offerings to protect our customers from the ever-evolving threats in the digital landscape.

Visit Website

Phone:

0345 223 9000

Email:

hello@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place,
Cobweb Solutions Ltd, Delme 3, Delme Place
Hampshire
PO16 8UX

Anonymous
Anonymous  // 01/01/2019
Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Anonymous
Verified Buyer
“Ronny understood what I needed to acheive and resolved the issue quickly and professionally with empathy as well. A few simple tasks but managed well - very grateful”
Helpful Report
(Support) - Posted 8 months ago
Hi there, Thanks for your review! We’re glad Ronny understood what you needed and resolved the issue quickly and professionally with empathy. We’ll pass your thanks to Ronny. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 8 months ago
Anonymous
Verified Buyer
“great service”
Helpful Report
(Support) - Posted 8 months ago
Hi there, Thanks for your review! We’re glad to hear you enjoyed the service. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 8 months ago
Anonymous
Verified Buyer
“Basically :-)”
Helpful Report
(Support) - Posted 8 months ago
Hi there, Thanks for your review! We’re glad to hear you liked it. We’ll pass your thanks to the team. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 8 months ago
Anonymous
Verified Buyer
“Excellent support as always - back up and running again.”
Helpful Report
(Support) - Posted 8 months ago
Hi there, Thanks for your review! We’re glad to hear the support was excellent and that you’re back up and running again. We’ll pass your thanks to the team. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 8 months ago
Anonymous
Verified Buyer
“Investigation was thorough and satisfying.”
Helpful Report
(Support) - Posted 8 months ago
Hi there, Thanks for your review! We’re glad to hear the investigation was thorough and satisfying. We’ll pass your thanks to the team. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 8 months ago
Anonymous
Verified Buyer
“Fast reply confirming what I thought”
Helpful Report
(Support) - Posted 8 months ago
Hi there, Thanks for your review! We’re glad to hear the quick reply confirmed what you thought. We’ll pass on your thanks to the team. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 8 months ago
Penny
Verified Buyer
“The finance team have always been quick and efficient at responding to queries.”
Helpful Report
(Support) - Posted 8 months ago
Hi Penny, Thanks for your review! We’re glad to hear the finance team have been quick and efficient at responding to queries. We’ll pass on your thanks to the team. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 8 months ago
Anonymous
Verified Buyer
“Steve was fantastic and kept me up to date throughout the whole process!”
Helpful Report
(Service Addition) - Posted 8 months ago
Hi there, Thanks for your review! We’re thrilled to hear Steve was fantastic and kept you up to date throughout the process. We’ll pass on your thanks to Steve. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 8 months ago
Anonymous
Verified Buyer
“Only improvement I would say would be more specific instructions could have been provided to follow”
Helpful Report
(Support) - Posted 8 months ago
Hi there, Thanks for your review! We’re glad you’re happy with the support. We’ll take your note about providing clearer instructions into account. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 8 months ago
Anonymous
Verified Buyer
“Very helpful and speedy”
Helpful Report
(Support) - Posted 9 months ago
Hi there, Thanks for your review! We’re glad you’re happy with the support. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 9 months ago
Anonymous
Verified Buyer
“Great support :)”
Helpful Report
(Support) - Posted 9 months ago
Hi there, Thanks for your review! We’re glad you’re happy with the support. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 9 months ago
Anonymous
Verified Buyer
“Excellent stuff thanks for the help matt”
Helpful Report
(Support) - Posted 9 months ago
Hi there, Thanks for your review! We’re glad you’re happy with the help, and we’ll pass on your thanks to Matt. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 9 months ago
Anonymous
Verified Buyer
“rONNY SORTED THE PROBLEM IMMEDIATELY”
Helpful Report
(Support) - Posted 9 months ago
Hi there, Thanks for your review! We’re glad Ronny sorted the problem immediately. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 9 months ago
Anonymous
Verified Buyer
“Cibi was fantastic as always”
Helpful Report
(Support) - Posted 9 months ago
Hi there, Thanks for your review! We’re glad Cibi was fantastic as always. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 9 months ago
Anonymous
Verified Buyer
“very quick response, helpful and clear, good knowledge of the wider MS issue, and pragmatic to wait to see if it would be fixed overnight - which it was. thank you.”
Helpful Report
(Support) - Posted 9 months ago
Hi there, Thanks for your review! We’re glad you found our response quick, helpful, and that the issue was resolved overnight. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 9 months ago
Anonymous
Verified Buyer
“Very helpful and my issue solved quickly. Very pleased.”
Helpful Report
(Support) - Posted 9 months ago
Hi there, Thanks for your review! We’re glad you found our support very helpful and that your issue was solved quickly. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 9 months ago
Anonymous
Verified Buyer
“Very Good Support”
Helpful Report
(Support) - Posted 9 months ago
Hi there, Thanks for your review! We’re glad you found our support very good. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 9 months ago
Anonymous
Verified Buyer
“Very patient and understanding of those who are not highly IT literate”
Helpful Report
(Support) - Posted 9 months ago
Hi there, Thanks for your review! We’re glad you found us patient and understanding. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 9 months ago
Anonymous
Verified Buyer
“Reuben was quick to respond to my request for assistance and was able to resolve my problem within a few minutes, using remote support.”
Helpful Report
(Support) - Posted 9 months ago
Hi there, Thanks for your review! We’re glad Reuben was quick to respond and could resolve your problem within minutes. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 9 months ago
Amanda
Verified Buyer
“Laptop arrived before expected. Thank you”
Helpful Report
(Service Addition) - Posted 9 months ago
Hi there, Thanks for your review! We’re glad the laptop arrived before expected and that you’re happy with it. If you need anything else, we’re here to help. Warm regards, Team Cobweb
Posted 9 months ago
Cobweb is rated 4.8 based on 8,325 reviews
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