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Cobweb Reviews

4.7 Rating 6,293 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a pleasant and helpful gentleman who managed to resolve my situation speedily”

(Support) - Posted 2 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 months ago

“I had to make an unfamiliar adjustment to Mimecast, one I have not tried before on setting up quarantine policies. Clever Cobweb Spider-man, Michael smoothly and efficiently guided me through this,”

(Support) - Posted 2 months ago

Hi Ash, Thank you - we are pleased you were happy with set up service provided. Please do let us know if there is anything else we can help you with. The spiders are grateful for your reviews. Kind Regards Cobweb

Posted 2 months ago

“Quick, helpful & followed up. Thanks.”

(Support) - Posted 2 months ago

Hi Jonathan, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and thank you for your custom. Kind regards Cobweb

Posted 2 months ago

“Cobweb is always very helpful. Today was no exception with Mark helping me get MFA working on Authenticator and with the Cobweb MS Exchange E-mails. Thanks again. Nigel C.”

(Support) - Posted 2 months ago

Hi Nigel, Thank you for your lovely feedback, we're extremely happy to hear you have been pleased with the service provided by Marc and for your continued custom over the years. Kind Regards Cobweb

Posted 2 months ago

“Thanks to Elliot for his efficient handling of the call and polite correspondence - much appreciated”

(Support) - Posted 2 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 months ago

“Brilliant!”

(Support) - Posted 2 months ago

Hi John, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kind regards Cobweb

Posted 2 months ago

“He was great”

(Service Addition) - Posted 2 months ago

Hi, Many thanks for your review and five-star review. Kind regards Cobweb

Posted 2 months ago

“Thank you for your speedy help”

(Support) - Posted 2 months ago

Hi Scarlet, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 2 months ago

“Excellent support”

(Support) - Posted 2 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 months ago

“excellentnt”

(Support) - Posted 2 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 2 months ago

“excellent support!”

(Support) - Posted 2 months ago

Hi Bruce, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 2 months ago

“Service was good.”

(Service Addition) - Posted 3 months ago

Hi Kyle, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kind Regards Cobweb

Posted 2 months ago

“The support engineer was very helpful and knowledgeable”

(Support) - Posted 3 months ago

Hi Vrinda, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kindest regards Cobweb

Posted 2 months ago

“Lauren Thatcher was prompt, professional, concise - a breath of fresh air. Everything resolved very quickly. Thank you Lauren. You are a rare bread these days.”

(Support) - Posted 3 months ago

Hi Tony, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Lauren. Please do let us know if there is anything else we can help you with. Kindest regards Cobweb

Posted 2 months ago

“Patient and didn't just fob me off telling me what I needed to do but took me through the steps - and I learnt why it was an issue in the first place! Thanks!”

(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 2 months ago

“Ronnie was fantastic very helpfull very professional a credit to Cobweb”

(Support) - Posted 3 months ago

Hi John, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Ronnie. Please let us know if there is anything else we can help you with. Have a great day! Kindest regards Cobweb

Posted 3 months ago

“Superb service!”

(Support) - Posted 3 months ago

Hi Toby, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“speedy knowledegable and user friendly”

(Support) - Posted 3 months ago

Hi Dave, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kindest regards Cobweb

Posted 3 months ago

“Alex was efficient and quick and helped me walk through some pretty basic issues that I had not been able to resolve--and he was not impatient about me being a dummy”

(Support) - Posted 3 months ago

Hi Justine, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Alex. Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb

Posted 3 months ago

“Great speedy service thank you”

(Support) - Posted 3 months ago

Hi Amanda, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind Regards Cobweb

Posted 3 months ago

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Cobweb is rated 4.7 based on 6,293 reviews