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Cobweb Reviews

4.7 Rating 6,316 Reviews

94 %

of reviewers recommend Cobweb

Company Reviews

About Cobweb:

Cobweb is one of Europe’s largest cloud solutions providers. Born in the cloud in 1996, Cobweb’s cloud services and solutions have empowered organisations of all size to grow into flexible, agile businesses through the deployment of best-of-breed cloud technologies. A member of the Cloud Industry Forum (CIF) and a Microsoft Gold Partner, we pride ourselves on innovation, and liberating customers through technology, backed up by 24*7 UK -based advice and support.

Visit Website

Phone:

0333 331 4962

Email:

customerrelations@cobweb.com

Location:

Cobweb Solutions Ltd, Delme 3, Delme Place
Fareham
PO16 8UX

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“speedy knowledegable and user friendly”

(Support) - Posted 3 months ago

Hi Dave, Thank you for your feedback. We are glad this has been resolved to your satisfaction. Please let us know if there is anything else we can help you with. Kindest regards Cobweb

Posted 3 months ago

“Alex was efficient and quick and helped me walk through some pretty basic issues that I had not been able to resolve--and he was not impatient about me being a dummy”

(Support) - Posted 3 months ago

Hi Justine, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Alex. Please let us know if there is anything else we can help you with. Have a great day! Kind regards Cobweb

Posted 3 months ago

“Great speedy service thank you”

(Support) - Posted 3 months ago

Hi Amanda, Thank you so much for taking the time to write a review. We are delighted to hear you were pleased with our service. We constantly strive to improve our customer service and offer the best support to our customers. Please do contact us if there is anything else we can help you with. Kind Regards Cobweb

Posted 3 months ago

“Great service. Friendly, helpful. Thank you!”

(Support) - Posted 3 months ago

Hi, Many thanks for your review. Kindest regards Cobweb

Posted 3 months ago

“I experienced a new message from Mimecast that I thought may be dodgy, but the Clever Spiders t Cobweb briefed me that it was safe, just another face of Mimecast.”

(Support) - Posted 3 months ago

Good Morning Ash, We really appreciate your feedback, thank you! Please let us know if there is anything else we can help you with. Have a great day! Kindest Regards Cobweb

Posted 3 months ago

“Great service, thanks.”

(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind regards Cobweb

Posted 3 months ago

“Lauren Thatcher provided us with knowledgeable responses and dealt with our query efficiently and courteously and has resolved our issues. Super service, thank you.”

(Support) - Posted 3 months ago

Hi, We really appreciate your feedback, thank you. We are very glad to hear you were happy with the service provided by Lauren. Please let us know if there is anything else we can help you with. Have a great day! Kindest regards Cobweb

Posted 3 months ago

“All OK now thank you..........”

(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review and five star review. Kind Regards Cobweb

Posted 3 months ago

“Excellent prompt responses!”

(Support) - Posted 3 months ago

Hi, Many thanks for your review and five-star review. Kind regards Cobweb

Posted 3 months ago

“Just brilliantly fast service needed to delete two email addresses and add two new ones - took minutes... Mike”

(Support) - Posted 3 months ago

Hi Eaasm, Thank you for your review, we are very glad to hear you were happy with the service provided. If there is anything else, we can help you with then please do contact us. Kind Regards Cobweb

Posted 3 months ago

“Fast and great service provided by your stuff who were very helpful and thorough when explaining the problem and how to resolve it.”

(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review. If you would like to discuss further please contact our customer relations team on 0345 223 9000 or email customerrelations@cobweb.com. Kindest regards Cobweb

Posted 3 months ago

“Always good t deal with”

(Support) - Posted 3 months ago

Hi Hans, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“Very please with the quick resolution to the Mimecast issue.”

(Support) - Posted 3 months ago

Hi Adrian, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind regards Cobweb

Posted 3 months ago

“No further feedback.”

(Support) - Posted 3 months ago

Hi, We are happy to hear that, many thanks for your review. Kindest regards Cobweb

Posted 3 months ago

“Excellent service!”

(Support) - Posted 3 months ago

Hi Andrew, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided and thank you for your feedback. Kindest Regards Cobweb

Posted 3 months ago

“Great support from Cobweb for this tricky issue.”

(Support) - Posted 3 months ago

Hi Adrian, Thank you for your kind words, we're happy to hear you were pleased with the service provided by our support team. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 3 months ago

“Excellent, calm and concise”

(Support) - Posted 3 months ago

Hi, Many thanks for your review and five-star review. Kind Regards Cobweb

Posted 3 months ago

“I am delighted to share my overwhelmingly positive experience working with Adam Harper and Andrew Sharpe on our recent Intune implementation project and Microsoft Defender configurations. Their expertise and dedication have truly set a new standard for excellence in IT consultancy. From the outset, Adam and Andrew demonstrated a deep understanding of our organisation's unique requirements and seamlessly translated them into a comprehensive Intune implementation plan. Their knowledge in conditional access and compliance policies was nothing short of remarkable, allowing us to enhance our security posture while maintaining a user-friendly environment. What sets Adam and Andrew apart is not just their technical prowess but also their commitment to client satisfaction. They consistently went above and beyond to address any questions or concerns, making the entire implementation process smooth and stress-free. Their clear communication and willingness to explain complex concepts in a way that was easy to understand were particularly appreciated.”

(Service Addition) - Posted 3 months ago

Hi Alina, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Andrew and Adam. Please do let us know if there is anything else we can help you with. Kind Regards Cobweb

Posted 3 months ago

“Joshua’s “diagnosis” of my email account issue, was sorted in a calm, confident voice, allaying my anxieties over the issue, and his follow through, was better than Asprin. Well sorted, huge thanks.”

(Support) - Posted 3 months ago

Hi Sue, Thank you for your kind words, we're extremely happy to hear you were pleased with the service provided by Josh in our support team and the great teamwork. Please do let us know if there is anything else we can help you with. Kindest Regards Cobweb

Posted 3 months ago

“Just so helpful in being guided through sorting out what appeared to be a simple error on my part. Relieved a great deal of stree.”

(Support) - Posted 3 months ago

Hi Peter, Thank you for your kind words, we're extremely happy to hear you have been pleased with the service provided by Cobweb over the years and for your feedback. Kindest regards Cobweb

Posted 3 months ago

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Cobweb is rated 4.7 based on 6,316 reviews