CLS Money | Mortgage Brokers Reviews

Name: CLS Money | Mortgage Brokers
Address: The Old Warehouse, 18 Sirdar Road, Rayleigh, The Old Warehouse, 18 Sirdar Road, Rayleigh, Essex
Rating: 4.94

4.9 Rating 3,329 Reviews

99 %

of reviewers recommend CLS Money | Mortgage Brokers

4.9

Based on 3,329 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 088 1107

Email:

info@clsmoney.com

Location:

The Old Warehouse, 18 Sirdar Road, Rayleigh,
The Old Warehouse, 18 Sirdar Road, Rayleigh
Essex
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CLS Money | Mortgage Brokers 5 star review on 6th November 2023

Lee Smith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wow! Cls money were amazing from start to finish, we never imagined we would ever get a mortgage but the help, support and guidance we had was just incredible! Jack and Abigail were so patient with us, they were quick, efficient and very easy to talk to always checking in with us and explaining things we didn’t understand. Couldn’t fault them one bit and would definitely recommend them to anyone, they made our experience so straight forward and stress free.”

Helpful Report

Posted 1 day ago

Hi Lee and Amy! Thank you so much for your lovely review! We're thrilled to hear you had such a positive experience with us. Jack and Abigail will be so pleased to know their support made a difference. It was our pleasure to help make the process as smooth and stress-free as possible. Wishing you all the best in your new chapter. Kind regards, Andrew at CLS Money :)

Posted 1 day ago

“Melissa at CLS Money is amazing helped me gain my mortgage no hassle. Can't thank her enough”

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Posted 2 days ago

Hi Charmain! Thank you so much for your kind words! We're thrilled to hear Melissa was able to make the mortgage process smooth and stress-free for you. We'll be sure to pass on your thanks – she’ll be delighted! Wishing you all the best in your new home. Kind regards, Nicky at CLS Money :)

Posted 1 day ago

“CLS money are top dollar expensive but WILL get you that mortgage. You get what you pay for, and this applies to CLS. It is worth using this broker as part of your house purchase costs, as opposed to some things that I find unnecessary. They are quick, efficient and will find you a mortgage tailored to you. Not everyone is straight and narrow on paper as brick banks want you to be, CLS will get you in that property of your dreams which is so hard in the current climate. I liased mainly with Caitlyn and Chloe who were straight to the point. I'm not looking for smiles and fake promises. These will take your information down formally and get down to it. Thanks CLS. Martin”

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Posted 3 days ago

Hi Martin! Thank you so much for your honest and thoughtful review. We’re really glad to hear you felt the value in our service and that Caitlyn and Chloe were able to support you efficiently throughout the process. It means a lot to us to help clients like yourself secure the right mortgage, especially in a tough market. Wishing you all the best in your new home! Kind regards, Harley at CLS Money :)

Posted 3 days ago

“I had an excellent experience working with CLS. From start to finish, everyone was incredibly helpful, professional, and responsive. Charlie and Dawn took the time to explain every step of the mortgage process in a way that was easy to understand, and always made me feel supported and informed. What really stood out was Charlie’s attention to detail and commitment to finding the best possible loan option for my situation. He worked quickly and efficiently, keeping everything on track and ensuring a smooth closing. I always felt like a priority, and that kind of personalised service is hard to find these days. I’m so grateful for the outstanding service and would highly recommend CLS to anyone looking for a knowledgeable and trustworthy mortgage broker. Charlie, Dawn, Chloe and Katie, thank you all for your support and amazing customer service.”

Helpful Report

Posted 1 week ago

Hi Rachel! Thank you so much for your kind and thoughtful words! We're absolutely thrilled to hear you had such a positive experience with CLS. It was a pleasure working with you, and we're so glad Charlie and Dawn could make the mortgage process clear and stress-free for you. Personalized service is something we truly pride ourselves on, so it means the world to know you felt supported and prioritized every step of the way. We'll be sure to pass along your thanks to Chloe and Katie as well—they’ll be just as delighted to hear your feedback. Wishing you all the best in your new chapter, and thank you again for your recommendation—it really does mean a lot! Kind regards, Andrew at CLS Money :)

Posted 3 days ago

“CLS made my remortgage quick and easy. Jack was my broker and he found me a great product, totally suited my needs and clearly listened to exactly what I wanted. Jack stayed in regular contact and answered questions really promptly. He stayed in touch once I was dealing with the mortgage company just to make sure I was ok and understood who I should be speaking to about what at each stage. Thanks so much for making a very overwhelming task so easy. Great service!”

Helpful Report

Posted 1 week ago

Hi Suzanne! Thank you so much for taking the time to leave such a lovely review! We’re so pleased to hear that your remortgage process felt quick and easy—exactly what we aim for. Jack will be thrilled to know his support made a real difference and that you felt heard and well looked after throughout. Staying in touch and making sure everything is clear at every step is such a key part of what we do, so it's great to know that stood out to you. Thanks again for your kind words—it really means a lot. Wishing you all the best, and if you ever need anything in the future, we’re here to help! Kind regards, Paul at CLS Money :)

Posted 3 days ago

“Josh helped me find a great deal. I spoke to him late morning, early afternoon he had some deals and options that took account of my exact needs. He made the whole process simple, he clarified everything and he kept me updated. By the afternoon of the following day I had a mortgage offer. Josh did that rare thing these days of keeping in touch by phone. He was prompt with all correspondence and and responding to queries. Josh showed outstanding customer service that's so rare! He's a real credit to CSL Money and based on my interactions with him, I can't recommend the organisation highly enough!!!”

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Posted 1 week ago

Hi Anita! Thank you so much for your amazing feedback! We’re absolutely delighted to hear how smoothly everything went and that Josh was able to find the right deal for you so quickly. It's fantastic to know his clear communication, responsiveness, and personal touch made such a difference—he truly does go the extra mile for his clients, and your kind words are a real testament to that. We completely agree—he’s a real credit to the team! Thank you again for your recommendation and for choosing CSL Money. We're here if you ever need anything in the future! Kind regards, Gemma at CLS Money :)

Posted 3 days ago

“Excellent Service from Start to Finish CLS Money provided a highly professional and efficient service. The team was quick to respond, clear in their communication, and made the whole process smooth and stress-free. I felt well-supported throughout and would definitely recommend them.”

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Posted 1 week ago

Hi Russ! Thank you so much for your kind words! We're thrilled to hear you had such a smooth and stress-free experience with us. It was a pleasure supporting you, and we really appreciate your recommendation! Kind regards, Nicky at CLS Money :)

Posted 1 week ago

“Absolutely faboulous service from start to finish !! Charlie and Nicole thank you !! - you both worked sooooo hard for me , Cannot fault this company in any way at all ! I had no clue what I wanted or needed , these guys went through everything with me , explaining it all and Got me a great deal .. xx”

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Posted 1 week ago

Hi Justine! Thank you so much for your lovely review! We're so glad Charlie and Nicole could guide you through everything and get you a great deal. We'll be sure to pass on your kind words – they’ll be thrilled! Kind regards, Gemma at CLS Money :)

Posted 1 week ago

“Our 4th time of working with CLS and Melissa Woolley. They are always exceptionally helpful and we have secured the mortgage we wanted on each occasion. I’d highly recommend. They are also very pleasant to work with, which is also great!”

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Posted 1 week ago

Hi Nathan! Thank you so much for your continued trust and kind words! We're thrilled to have helped you secure the right mortgage each time, and it's always a pleasure working with you. We'll be sure to pass your lovely feedback on to Melissa too! Looking forward to the next time. Kind regards, Gemma at CLS Money :)

Posted 1 week ago

“Absolutely over the moon with what Charlie did for me, went above and beyond, then delivered exactly what he said he would. From the first conversation, Charlie said that he would be able to sort things and he did. Top man…..”

Helpful Report

Posted 1 week ago

Hi ! Thanks so much for the amazing feedback! We're so glad Charlie was able to deliver exactly what he promised and go the extra mile for you. We’ll make sure he sees your kind words – top man indeed! Kind regards, Andrew at CLS Money :)

Posted 1 week ago

“The service I received from Jamie and Abigail was first class. I could not ask for a better service. Was keep upto date on a regular basis and talked through process in depth and where we were at in the process. Would not hesitate to recommend this team.”

Helpful Report

Posted 1 week ago

Hi ! Thank you so much for your kind words and wonderful feedback. We're thrilled to hear that you were happy with the service provided by Jamie and Abigail. Keeping you informed and supported throughout the process is something we take great pride in, so it's lovely to know that came through. We truly appreciate your recommendation and hope to work with you again in the future! Kind regards, Nicky at CLS Mone :)

Posted 1 week ago

“Charlie McEachern who supported me through the whole application has been amazing from start to finish. Very professional, always on hand and very solutions driven. Thanks for all your support.”

Helpful Report

Posted 2 weeks ago

Hi Leza! Thank you for taking the time to share your feedback. We're so pleased to hear that Charlie provided such a high level of support throughout your application. His professionalism and commitment to finding solutions truly make a difference, and your kind words mean a lot. We'll be sure to pass on your thanks to him. Wishing you all the best moving forward! Kind regards, Andrew at CLS Money :)

Posted 1 week ago

“Subject: Excellent Mortgage Help! Charlie and Dawn at CLS Money were amazing! They made the whole mortgage process smooth and as stress-free as possible. Thank you both for your great work! Not there yet still work to be done but many thanks for your help, support, patience and understanding. 👍👍 Mark & Helen”

Helpful Report

Posted 2 weeks ago

Hi Mark & Helen! Thank you so much for your lovely review! We're delighted to hear that Charlie and Dawn have made the mortgage process feel smooth and as stress-free as possible. They’ll be so pleased to know their support, patience, and understanding have made a difference. We really appreciate your kind words and look forward to continuing the journey with you through to completion. Kind regards, Gemma at CLS Money :)

Posted 1 week ago

“Paul, Dawn & Amy what can we say you made a dream a reality, you didn’t give up on us until you found us our mortgage. We will 100% be recommending CLS to our friends, family & colleagues. Customer Service was outstanding, truly went above and beyond. If you’re reading this as a potential customer you won’t be disappointed with CLS and we can’t recommend them enough. We have now completed and in our new home and it’s all thanks to Paul, Dawn & Amy at CLS. Thank You”

Helpful Report

Posted 2 weeks ago

HI John! Thank you so much for your heartfelt review – it truly means the world to us! We’re absolutely delighted to hear that Paul, Dawn, and Amy were able to help turn your dream into a reality. Your kind words about their dedication and the level of service you received are incredibly appreciated. Congratulations on your new home – what an exciting new chapter! Thank you also for your recommendation; it really does make a difference. If there's ever anything else we can support you with, please don’t hesitate to reach out. Wishing you all the best in your new home. Kind regards, Nicky at CLS Money :)

Posted 2 weeks ago

“I have extremely happy with the service provided from CLS money. Very efficient , reassuring and professional”

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Posted 2 weeks ago

Hi Niamh! Thank you so much for your kind words! We're thrilled to hear that you were happy with the service you received from CLS Money. It’s always our goal to provide an efficient, reassuring, and professional experience, so your feedback truly means a lot. If there's anything else we can assist you with in the future, please don’t hesitate to get in touch. Kind regards, Nicky at CLS Money :)

Posted 2 weeks ago

“I have extremely happy with the service provided from CLS money. Very efficient , reassuring and professional”

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Posted 2 weeks ago

“Excellent service all were extremely helpful but Amy amazing super helpful and kept us informed all the time. Thank you”

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Posted 2 weeks ago

Hi Ceri! Thank you so much for your lovely review! We're delighted to hear that you received excellent service and that the team was so helpful throughout. A special thank you for your kind words about Amy — we’ll be sure to pass on your appreciation to her. Keeping you informed and supported is exactly what we aim for, so it’s wonderful to hear that reflected in your experience. If we can help again in the future, we’d love to hear from you! Kind regards, Andrew at CLS Money :)

Posted 2 weeks ago

“Always helpful, all of the staff are knowledgeable and friendly, they've looked after my mortgages and insurances for over 5 years now, Melissa in particular has been very helpful in the process of remortgaging!”

Helpful Report

Posted 3 weeks ago

HI Mike! Thank you so much for your continued trust and loyalty over the past five years – it truly means a lot to us! We're so pleased to hear that you've consistently found our team helpful, knowledgeable, and friendly. A special thank you for mentioning Melissa – we're glad she was able to support you through your remortgaging process. We’re always here if you need anything in the future! Kind regards, Paul at CLS Money :)

Posted 2 weeks ago

“I can’t thank CLS enough for helping me secure my mortgage as a first-time buyer. As someone coming from renting, the process felt overwhelming at first, but the team made everything so smooth and stress-free. Their support and expertise were invaluable, and I truly felt in safe hands throughout. A special thanks to George, my mortgage adviser, who has put up with me for the last four months—he’s been absolutely amazing! I had completion last Wednesday, and I couldn’t be happier. I’ll definitely be using CLS again in the future and would highly recommend them to anyone looking for mortgage advice. Thank you again for everything!”

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Posted 3 weeks ago

Hi Georgia! Thank you so much for your heartfelt review! We're absolutely delighted to have supported you through such an important milestone, especially as a first-time buyer. We understand how overwhelming the process can feel at first, so it’s wonderful to hear that our team – and George in particular – helped make the experience smooth and stress-free for you. A huge congratulations on completing your purchase! We’re so pleased to have played a part in your journey and truly appreciate your kind words and recommendation. Should you ever need anything in the future, we’ll be here and more than happy to help again. Kind regards, Gemma at CLS Money :)

Posted 2 weeks ago

“Thank you so much Jade for all your help and support. Given my financial situation of a poor credit score, you enabled me to get a remortgage. I believed I was stuck in a dark place financially with two years remaining on a paid off DMP until you said yes I could pull out equity from my property to purchase another property. I would highly recommend Jade Randall to hold your hand. She’s a super star. 🌟”

Helpful Report

Posted 3 weeks ago

Hi Lou! Thank you so much for your kind words and heartfelt feedback. We're absolutely thrilled to hear that Jade was able to support you through what must have felt like a challenging situation. It’s wonderful to know that her guidance helped turn things around and opened up new opportunities for you. Jade truly is a superstar, and we’ll be sure to pass on your lovely message to her. Your recommendation means a great deal to us, and we’re so glad you felt supported every step of the way. If there's anything more we can do in the future, we're always here to help. Kind regards, Nicky at CLS Money :)

Posted 2 weeks ago

CLS Money | Mortgage Brokers is rated 4.9 based on 3,329 reviews