CLS Money | Mortgage Brokers Reviews

Name: CLS Money | Mortgage Brokers
Address: The Old Warehouse, 18 Sirdar Road, Rayleigh, The Old Warehouse, 18 Sirdar Road, Rayleigh, Essex
Rating: 4.94

4.9 Rating 3,330 Reviews

99 %

of reviewers recommend CLS Money | Mortgage Brokers

4.9

Based on 3,330 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0330 088 1107

Email:

info@clsmoney.com

Location:

The Old Warehouse, 18 Sirdar Road, Rayleigh,
The Old Warehouse, 18 Sirdar Road, Rayleigh
Essex
ss6 7xf

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CLS Money | Mortgage Brokers 5 star review on 6th November 2023

Lee Smith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As first time buyers my wife and i are so grateful to CLS Money, especially Lauren and Dawn for all there hard work they have put in as we have now received our mortgage offer.Would definitely recommend to anyone tying to get a mortgage.”

Helpful Report

Posted 2 months ago

Hi Paul & Donna! Thank you so much for your kind words! We're delighted to hear that Lauren and Dawn were able to support you through the process. Congratulations on receiving your mortgage offer! Wishing you all the best in your new home, and we truly appreciate your recommendation. Kind Regards, Harley at CLS Money :)

Posted 2 months ago

“All the team at CLS were so helpful throughout the buying process, especially Chloe who was in regular contact to make sure everything went through smoothly! Thanks so much and would absolutely recommend them to anyone!”

Helpful Report

Posted 2 months ago

Hi Caroline! Thank you for your kind words! We're thrilled to hear that Chloe and the team were able to support you throughout the buying process. Your recommendation means a lot to us. Thanks again, and congratulations on your new home! Kind Regards, Gemma at CLS Money :)

Posted 2 months ago

“CLS Money could not have been more helpful, friendly and thoroughly Professional. From Charlie at first to Chloe getting it over the line. I would have no hesitation in recommending the services of the team at CLS Money.”

Helpful Report

Posted 2 months ago

Hi Mark! Thank you for your wonderful review! We're delighted to hear that Charlie and Chloe provided you with such a helpful and professional experience. Your recommendation means a lot to us, and we truly appreciate your support. Wishing you all the best! Kind Regards, Andrew at CLS Money :)

Posted 2 months ago

“Lauren and Rachael have been extremely helpful in helping me get a mortgage offer. This was my first time buying a place and they made this whole process very smooth, by answering all my questions and giving me constant updates. The fee is slightly higher compared to some other advisors I had conversations with, but the deal they found me was more cost effective overall, so overall I saved more money by going with CLS. Would recommend!”

Helpful Report

Posted 2 months ago

Hi Sanz! Thank you for your kind review! We're so pleased to hear that Lauren and Rachael were able to make your first home-buying experience smooth and stress-free. We appreciate your feedback on our fees and are glad that the deal we found ultimately helped you save money. Wishing you all the best in your new home, and thank you for recommending us! Kind Regards, Harley from CLS Money :)

Posted 2 months ago

“CLS Money provided an exceptional mortgage brokerage service that truly made the process seamless and stress-free. The customer service was top-notch, with Melissa guiding me through every step with patience and expertise. The price options presented were competitive, ensuring I got the best deal suitable for my financial situation. Everything was delivered as promised, without any delays. Although I didn’t need to process any returns or refunds, I felt confident that any issues would be handled promptly and fairly. Melissa’s professional and friendly approach really stood out, making the entire experience highly satisfactory.”

Helpful Report

Posted 2 months ago

Hi Victor! Thank you for your wonderful review! We're thrilled to hear that you had a seamless and stress-free experience with CLS Money. Melissa will be delighted to know her guidance made a difference for you. It’s great to know you found our service competitive and reliable. If you ever need assistance in the future, we’d be happy to help! Kind Regards, Harley from CLS Money :)

Posted 2 months ago

“The service is 💯 good . the staff is so friendly and well presented”

Helpful Report

Posted 2 months ago

Hi Wedney! Thank you for your review! We're so glad you had a great experience with our friendly and professional team. If you ever need anything in the future, we're always happy to help! Kind Regards, Andrew at CLS Money :)

Posted 2 months ago

“I would highly recommend using these people (CLS Money) We where given professional advise by Lauren Huntley who treated us with the utmost respect and professional help. If would use them again if needed Thanks CLS. ONEY”

Helpful Report

Posted 2 months ago

Hi Nigel & Paula! Thank you so much for your kind words! We're delighted to hear that Lauren provided you with excellent service and professional advice. We truly appreciate your recommendation and would be happy to assist you again in the future if needed. Best wishes from all of us at CLS Money! Kind Regards, Nicky at CLS Money :)

Posted 2 months ago

“Amy and team were brilliant in helping secure a remortgage to allow us to buy my wife’s family out of an inherited property. They were very efficient in finding the best deal and walked us through the process. Brilliant at keeping us updated and chasing solicitors on our behalf. Would highly recommend. Thanks Amy.”

Helpful Report

Posted 3 months ago

Hi Pip! Thank you so much for your kind words about Amy and your recommendation! We're thrilled we could help you with your remortgage and make the process as smooth as possible. It was a pleasure working with you, and we’re glad everything worked out. Best wishes! Kind Regards, Paul at CLS Money :)

Posted 3 months ago

“As a first-time buyer, I couldn’t have asked for a better experience than the one I had with Lucy Franklin, Abigail Cullum, and the entire team at CLS Money! From the very start, Lucy was incredible—her organization, regular updates, and constant support made what could have been an overwhelming process feel simple and stress-free. She was always on hand to answer my questions and guide me through every step. Abigail’s expertise was equally impressive—she took the time to understand my unique needs and explained all my options in a way that made everything clear and manageable. The entire CLS Money team went above and beyond to make sure I felt supported and confident throughout the process. Everyone I interacted with was friendly, professional, and fully committed to helping me secure the best mortgage deal. They turned what I expected to be a daunting journey into an easy and even enjoyable one. Thanks to Lucy, Abigail, and the fantastic team at CLS Money, I’ve taken my first step onto the property ladder with complete peace of mind. I highly recommend them to anyone, especially first-time buyers like me.”

Helpful Report

Posted 3 months ago

Hi Alex & Ana! Thank you so much for your thoughtful and kind review! We’re absolutely thrilled to hear about your positive experience with Lucy, Abigail, and the entire CLS Money team. Your feedback means the world to us, and we’re so pleased we could help you take your first step onto the property ladder with confidence. Thank you for recommending us, and if you ever need assistance in the future, don’t hesitate to reach out. Wishing you all the best in your new home! Kind Regards, Nicky at CLS Money :)

Posted 3 months ago

“Excellent service from all members off staff, very helpful throughout the entire process and kept in touch frequently to make sure everything was on track, even when our initial property fell through. Would highly recommend CLS 5 stars all the way.”

Helpful Report

Posted 3 months ago

Hi D Thomas! Thank you for your wonderful feedback! We're so glad to hear that our team was able to support you throughout the process, even with the challenges along the way. Your recommendation and 5-star rating mean a lot to us. We truly appreciate your trust in CLS! Kind Regards, Paul at CLS Money :)

Posted 3 months ago

“I really found this company absolutely fantastic in terms of finding a morgage deal & equally the customer service provided. Highly recommend”

Helpful Report

Posted 3 months ago

Hi! Thank you for your fantastic review! We’re so glad to hear you had a great experience with both finding the right mortgage and our customer service. Your recommendation means a lot to us! Kind Regards, Andrew at CLS Money :)

Posted 3 months ago

“Excellent customer service - 2nd time I have used them. They make getting a mortgage an easier process than you think!”

Helpful Report

Posted 3 months ago

Hi Alison! Thank you so much for your kind words! We’re thrilled to hear that your experience was positive again. It’s always our goal to make the mortgage process as smooth as possible, and we truly appreciate your continued trust in us. Looking forward to working with you again in the future! Kind Regards, Nicky at CLS Money :)

Posted 3 months ago

“amazing professional service from Gemma Dawn and the team. I honestly couldn’t recommend them enough. They certainly get the job done with speed and efficiency. If you’re looking for a mortgage this is definitely the company to use.”

Helpful Report

Posted 3 months ago

Hi Jayne! Thank you for your wonderful feedback! We’re so glad to hear that Gemma, Dawn, and the team provided you with such great service. Your recommendation means a lot to us, and we truly appreciate your trust. Wishing you all the best! Kind Regards, Harley at CLS Money :)

Posted 3 months ago

“As first-time homebuyers, we were a bit overwhelmed, but our mortgage broker, Lauren, made everything so much easier. She was patient, answered all our questions, and helped us find the perfect mortgage plan for our needs. Fantastic service Highly recommended”

Helpful Report

Posted 3 months ago

Hi! Thank you so much for your kind words! We're thrilled to hear that Lauren was able to make your first homebuying experience smoother and more enjoyable. We truly appreciate your recommendation and wish you all the best in your new home! Kind Regards, Paul at CLS Money :)

Posted 3 months ago

“Charlie and Dawn have been fantastic about keeping in touch and making sure we have the very best available to us. Since our first call, the customer service has been first class.”

Helpful Report

Posted 3 months ago

Hi! Thank you for your kind review! We're so pleased to hear that Charlie and Dawn provided first-class service and kept you well-informed throughout. Your feedback means a lot to us, and we're delighted we could assist you. Wishing you all the best! Kind Regards, Paul at CLS Money :)

Posted 3 months ago

“We are so happy we got our mortgage offer today we never thought we would get there but Lauren and Dawn were amazing throughout the entire process, They were extremely professional and efficient at chasing our mortgage lender and updating us every step of the way. We are first time buyers and this is all new to us but we had everything explained to us so we understood. Thank you cls money we couldn’t have done it without you now we get to have our dream home.”

Helpful Report

Posted 3 months ago

Hi Catherine! hank you so much for your lovely review! We're absolutely thrilled for you on receiving your mortgage offer and taking this exciting step as first-time buyers. Lauren and Dawn will be delighted to hear your kind words—it was their pleasure to guide and support you through the process. Congratulations on your dream home, and we wish you all the best in this wonderful new chapter! Kind Regards, Harley at CLS Money :)

Posted 3 months ago

“The customer service was beyond outstanding, they always kept me up to date and set realistic expectations. Melissa was my broker and if you’re lucky enough to get this lady she will take such good care of you on your journey to securing a mortgage. There were times I wasn’t the best and picking up calls due to work, kids etc but Melissa was very understanding and took her time to contact me in a way that was suitable for my lifestyle from calling in the evening to emails when I was unable to speak on the phone. The price was fair in my opinion for the amount of work they put in and I have since recommended this company and Melissa especially to my mum whom is always buying her property. I can’t express enough how grateful I am for having such a caring team look after me during my journey to getting my very first mortgage. As well as Melissa I also worked with Abigail and again the service was no different the word if I had to use one would be exceptional! Communication was always amazing, they was always honest about how much things would cost me and providing me with updates on a regular basis. Before Abigail went on annual leave for Christmas she called me to let me know she wasn’t going to be in the office but someone else in the team would help me if I needed anything while she was off and while this may not seem like a big deal if felt like that she took the time to call instead of me receiving a generated email if I needed to contact her. A massive thank you lady is highly recommend hand down!!”

Helpful Report

Posted 3 months ago

Hi Tiana! Thank you so much for your kind and thoughtful review! We are thrilled to hear that Melissa and Abigail were able to provide you with exceptional service throughout your mortgage journey. It's wonderful to know that our team could accommodate your needs and offer support in a way that worked best for you. Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. Congratulations on securing your first mortgage, and we’re so grateful to have been a part of your journey! Kind Regards, Gemma at CLS Money :)

Posted 3 months ago

“This is my first ever mortgage and dealing with Gemma made this the most easiest process. From the very beginning until receiving our offer has been amazing. Gemma explained everything so thoroughly and really made it easy for us to understand. Lauren also kept us up to date with every step of the process! Which massively helped! Would 100% recommend and use again! Cannot fault at all!!”

Helpful Report

Posted 3 months ago

Hi Georgia! Thank you so much for your fantastic review! We’re delighted to hear that Gemma and Lauren made your first mortgage experience so smooth and easy to navigate. We truly appreciate your kind words and recommendation. It was our pleasure to assist you, and we’d be happy to help again in the future. Congratulations on your mortgage, and thank you for choosing us! Kind Regards, Paul at CLS Money :)

Posted 3 months ago

“From the first phone call enquiry, CLS have been fantastic from start to finish with that actual genuine care for the customer. Thank you CLS”

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Posted 3 months ago

Hi Graham! Thank you for your wonderful feedback! We're thrilled to hear you felt genuinely cared for throughout your experience with us. It was our pleasure to assist you, and we truly appreciate your kind words! Kind regards, Andrew at CLS Money :)

Posted 3 months ago

“Brilliant , honest and efficient”

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Posted 3 months ago

Hi Woody! Thank you for your kind words! We're so glad to hear you had a positive experience with us. We truly appreciate your feedback and look forward to assisting you again in the future! Kind Regards, Harley at CLS Money :)

Posted 3 months ago

CLS Money | Mortgage Brokers is rated 4.9 based on 3,330 reviews