Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,739 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,739 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 7th June 2026

145

Anonymous

Anonymous // 01/01/2019

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“Great product. Like the finish and performance”

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“Dispatch/delivery provided did not match what was specified. There is no phone number for Cleva so I emailed them to ask about this but they don't seem to accept that the dispatch/delivery they provided did not match the policy on their website.”

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Hi, Thanks for leaving a review. As your order was placed on a Sunday afternoon, it would have been eligible for dispatch the next day and delivery the following day. I can see your order was dispatched the following day as per our delivery policy, which is available to view on our website. Kind Regards

“Easy to use web site, delivered as said and well packaged. excellent price with 2 batteries. Tested all ok but not yet used.”

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“Easy to order and very prompt delivery.”

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“Quick and painless buying process, delivery was swift.”

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“Excellent so easy to use”

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“The process was very easy, easy to order online, easy to add the discount code and easy to pay. All in all a very pleasant process.”

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“All good, very happy”

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“Easy rapid and efficient sums the ordering and delivery up very appropriately.”

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“Very good value and this vacuum feels like a quality product compared to some much more expensive vacuums from other manufacturers. Far and away better value in my view. You have to look far and wide to find a bagged vacuum these days. I have gone through the bagless phase which I found to be dirtier in terms of emptying and of limited capacity compared to a bag. This bag is quicker, easier and cleaner to change than my current bagless item from a long established major manufacturer, and it does not need changing after every use like my current one needs emptying. It comes with tools for difficult areas and you can lift the body off from the base to use on stairs. The lead is nice and long which again is a big plus and not something you find on many products these days which are built down to a price. This vac steers by twisting the wrist, something that takes a few minutes to get used to, when you get the knack it becomes very easy to change direction and you don't have to heave the vac around, as it does it for itself. As for weight, it is slightly heavier than a bagless but not excessively so. My only negative is that I had intended to use it for the car as well, given that it has the tools and brush, and you can break the vac down to leave the base behind. However, the handle is rigid and the suction is drawn through this meaning that it simply is not flexible enough for such a confined area as a car. If there was an attachment, for example, a flexible tube on the end of the handle then it would work for the car. It comes with a two-year guarantee, Three if you register it online (I couldn't fathom this when I tried). All in all a good buy which I can happily recommend, just don't buy it for the car though!”

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“Very easy to order and prompt delivery.”

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“Once decided on the product the ordering process was simple. Delivery timetable excellent.”

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“Came swiftly, good updates.”

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“Excellent fast delivery”

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“Great product, great customer service and quick delivery from Cleva. Thanks.”

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“Easy company to deal with,they even gave Me a discount code. The fans should do the job very well”

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“Simple and easy, arrived really quick”

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“Very quick delivery and OK price for a cordless lawn mower.”

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“Good customer service, quick delivery..Well packaged”

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“Easily purchased online. Description and payment details were easy to understand.”

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Cleva UK & Ireland is rated 4.8 based on 6,739 reviews