Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.77

4.8 Rating 7,022 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 7,022 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 17th July 2026

147

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order came in time a lovely little lightweight hoover just what I wanted”

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“It's a great find , works extremely well, ordered one day , delivered the next. Still waiting for missing Phillips screw.”

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“Very happy with my robot lawnmower so much so I ordered a strimmer to go with it. Was a little disappointed that they couldn't do the deal that I would have got if I ordered them originally as a package as it was only a couple of days later I asked to add the strimmer but it is was it is”

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“Ocumow18, brilliant device and very pleased, delivery was quick and efficient, only 4 stars as they have no stock of the shelters for it”

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“Good service”

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“The robot mower works really well, we have a slope it manages perfectly, the mower was ordered Friday and arrived Tuesday so the 24hr dilvery failed, taking into account the weekend it still failed”

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“On the whole OK but would prefer to be able to contact someone directly - phone number”

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“Easy on line ordering and delivery as stated”

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“Easy to order correct products, discounted for bulk purchase, cheers.”

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“Mow Mowlawn as we call her has been an excellent purchase. Only reason she doesn't get five stars is because she sometimes gets stuck in longer grass or uneven ground and she mows in such a random set of patterns that some areas can be missed. Once the grass is short she'll Potter about all day. Still very happy to have her, though.”

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“Everything was fine”

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“Buying was simple took a star of for delivery as I wasn't informed it would be two delivery's. The vacuum was delivered and I never knew it had been. Other than that no complaints.”

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“If I had waited a week it would have been £ 10 less”

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“My only issue was that i couldn't find the mulching attachment in the box ....”

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“Quite light and easy to manoeuvre. Cuts well”

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“Only used the mower once since arrival but seems OK. Big disappointment was that trying to push the bolts through the holes to assemble the handle, the thread stripped off the bolts. On close examination, I think this was due to a build up of paint in the hole. Might be advisable to warn customers to clean the hole or improve the quality control. Having said that, replacement bolts were reasonably promptly sent at no chargeso that is a plus.”

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“Well protected delivery, .more than i needed, fits very well and for purpose. Thanks The actual broken part (sleeve for head that attaches to silver tube) should be available to buy on its own, then I'd not have to buy the entire head unit. Saving on all fronts.”