Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,158 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problem and a quick delivery”

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“Good service”

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“Asked question from Cleva but not answered just referred to manual which didn't cover my question”

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“Easy buying on website and delivered as promised and on time”

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“Very easy to buy online and quick delivery”

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“Not totally impressed with this item worked good first ever use. Then filters started to clog up and roller head kept getting hair wrapped around even though it's supposed to be anti hair tangle. Definitely feeling disappointed with my purchase”

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“Ordered online without any hassle and delivered very quickly with good packaging.”

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“Good website and easy order/payment process. Good communication during despatch/delivery phase. This was our second purchase from Cleva, we bought a lawnmower two years ago, and we're pleased to find a consistent level of service.”

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“All went simply once I'd found the item was available here. Very happy with experience and will buy from here again when needed. Thank you.”

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“Easy from start to finish arrived within time frame”

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“See above about delivery”

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“Easy to purchase & quick delivery”

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“Works fine. What long-term maintenance (lubrication) is needed?”

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“very speedy”

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“needs rivets”

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“Everything was perfect except unable to do the guarantee as could not find the mower number etc”

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“All ok, rapid”

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“After a delayed start the mower is ok”

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“It is cuts well the instruction book could be easier I was wondering about the warranty, also it is bit heavy then my last but , it is to clean and empty but it good mower .”

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“Mower arrived quicky. Assembly was not possible to complete as the thread on a large wing nut used on the handle was incorrectly cut. Contacted Cleva who sent a replacement part without question within a couple of days. All ok now.”

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Cleva UK & Ireland is rated 4.8 based on 6,158 reviews