Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,158 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,158 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time, managed to get a discount code which is always a plus and everything was in the box! Some of the paint on the handle of the mower was scratched, so it wasn't in 'perfect' condition. Delivered by DPD.”

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“Buying was easy and delivered on time. Unfortunately I have not had time to test the new lawnmower because of this fantastic weather.”

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“Delivered on time with good communication about delivery”

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“Good bundle offer. The strimmer is very sturdy and the lawnmower seems good. Only used it once so far.”

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“I did request overall collapsed dimensions for verticle storage, but ended up using box dimensions to ensure stoarability in rather crowded shed. Thank you for asking. Your contact centre was better than my alternative brand lawnmower.”

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“Bit disappointed with the lawnmower on first use, both batteries fully charged so tried cutting the front lawn (a fairly small area) and the first battery lasted all of 10-15 minutes, definitely required the second battery and this one just lasted long enough. Yes the grass was longer than normal however I expected a bit better than this given the price of the product. The strimmer is great despite the large amount of vibration it gives off, the battery seemed to last for ages when used with this. Overall, decent enough products but the battery life is really questionable for the lawnmower - I thought based on a lot of the positive reviews of this lawnmower that it may be better.”

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“Straightforward purchase, good communication confirming despatch and reasonable delivery time”

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“Quick delivery no problems at all.”

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“A pleasure”

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“Good products.”

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“Just used it once since it's delivery, but found that it works very well.Good coverage and the battery life is excellent as it lasted far longer than my lawn required. I also ordered a spare battery and spare blades pack so I'm hopefully good to go for a long time to come! Delivery on time and as expected.”

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“Good for me and for dis money”

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“A good sturdy build, it requires a stronger blower system, it feels a little underpowered.”

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“First, I was not home, the package could be left ouside, as nobody would steel it. I had to walk 30 min to picking point. At least, the delivery driver could call me. Second, assemble machine is quiet good easy and straigth foward. Machine looks great, cable quiet long. However, when you hovering, you have to use quiet bit forse It is hard to use it I have to use strangth to push it foward. This mainly lower the score. I bougth this machine for my carpet cleaning business, but looks like I have to use a lot of power during hovering. As well, I think delivery drivers are the face of the business. Therefore, I left this rate. . P.S I think PET TOOL is very small and the main brush could be bigger... This picture is, I cleaned my house yesterday.”

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“Took slighlty longer to recieve product but otherwise product used is very good”

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“Quick delivery and so far appears decent value for money. Bit noisy and instructions are not very good re how the carpet and hard floor attachments are supposed to fit.”

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“Our order was delivered promptly.”

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“Battery arrived on time. Is a bit expensive in my view and old one lasted less than two years.”

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“Speedy delivery, powerfull machine”

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“Very good vacuum, great suction. The hose is a little thin so it can pinch itself shut if you don't ensure it's clear of twists, or if you stretch a little further to reach that corner, that's the only negative point I've found. Aside from that I'm very pleased, I've been using it to clear up after brickwork and plastering has been done and it's been great. I'd also recommend the pre filter, it needs to be banged off now and then to keep suction up but it stops the super fine plaster dust getting to the filter and blocking that instead.”

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Cleva UK & Ireland is rated 4.8 based on 6,158 reviews