Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,159 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,159 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“OK OK OK OK OK”

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“Just excellent service”

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“Fine with ordering and delivery”

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“Although the delivery was advertised as next day delivery, it took three days to arrive. If the delivery is not next day it should not be advertised as such.”

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“Item as described. Fast delivery. One wheel was broken on unpacking but this had happened during transit. On reporting the problem I had a new wheel in 2 days. Customer service was excellent. Very pleased with item.”

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“It didn't arrive the next day as stated buy ob only took a couple of days.”

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“Always quick and personal”

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“Easy arrival quickly free delivery and getting 10% off first order”

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“First class”

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“Easy, straight forwards - delivered on time”

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“Very good to deal with”

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“See above.”

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“As above delivery wasn't as good as it should be?”

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“Seamless delivery, well packaged with adequate instructions”

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“Good product, good price and prompt delivery. Thank you.”

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“I did not need to communicate with Cleva as I ordered on line and hand no problems. The machine arrived the next day but I was not able to use it until the weather improved. I look forward to dealing with Cleva again in the future.”

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“Smooth buying process and fast delivery.”

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“Always happey with cleva response to my problems the only failing is my own in not being able to describe my soft ware problem accurately, will be contacting support team shortly about software issue which has not been corrected by firmware update, have a feeling one of the wheel motors has failed as machine work in some directions but not all .Regards Steve Weston”

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“Sarah the lady I delt with sorted my replacment parts without any problems. I think the cable and socket attached to the base is to short. It dosen't allow you much room to keep it of the ground.”

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“Ok very straightforward”

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Cleva UK & Ireland is rated 4.8 based on 6,159 reviews