Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 6,161 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,161 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 28th May 2025

Matt Hawkins

Cleva UK & Ireland 5 star review on 30th March 2025

Anonymous

Cleva UK & Ireland 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK & Ireland 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great design product and durability. I do feel the suction could be better for the use of artificial grass without any damages.”

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“Good service and prompt delivery”

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“Prompt, informative and helpful”

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“Good delivery time. Works perfectly as required.”

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“Prompt efficient delivery”

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“Quick dispatch. It arrived on time. No problems with the fan. All good”

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“Friendly helpful staff! Product as expected”

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“Efficient in taking my order and despatching it. Kept me informed of delivery date and time.”

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“Service was good and product arrived on time. However I have some issues with the design and quality of the vacuum. So time will tell.”

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“Service was good and quick to dispatch. However the use of Hermes courier was a let down as the parcel was held up with them for much longer than the time being ordered and dispatched.”

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“so far so good but I have only used it a couple of times maybe a little early to review”

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“Good products and at the right price”

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“Reliable and efficient delivery. Great products”

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“Usual efficient service”

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“Found them a good company to deal with easy to contact on phone and easy to order on website. Delivery as promised”

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“Arrived quickly and product as expected”

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“Great service”

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“To be honest I was not overly impressed with the communication from the company, I received no shipping or delivery information, luckily I was there at the time Parcel-force arrived to deliver. Having said that, the vacuum is pretty decent and I am more than happy with the quality.”

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Hi Mr Gillett, Thanks for leaving a review. I'm sorry that you didn't receive your tracking information. Emails with tracking information should go out automatically, we aren't aware if they haven't been received until customers get in touch with us. We're about to launch a brand new website which should stop this happening again, but if you have any queries in future please don't hesitate to get in touch and we'll be happy to help. Kind Regards, Aimee Customer Service Coordinator