Cleva UK Reviews

Name: Cleva UK
Address: Unit 20 The Chiller, Baker's Yard, Christon Rd, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.79

4.8 Rating 5,841 Reviews

95 %

of reviewers recommend Cleva UK

4.8

Based on 5,841 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Cleva UK:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at: https://www.cleva-uk.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Unit 20 The Chiller, Baker's Yard, Christon Rd,
Newcastle Upon Tyne
Newcastle upon Tyne
NE3 1XD

Matt Hawkins

Cleva UK 5 star review on 30th March 2025

Anonymous

Cleva UK 5 star review on 11th February 2025

Susan Ferdinando

Cleva UK 5 star review on 22nd October 2024

Michael Treen

140

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I wish I bought the OcuMow 18 years ago. I have a large lawn with loads of nucks and crannys and was quite sceptical if the lawn mower would be able to navigate around, how wrong was I, it does it perfectly and better than I could ever of imagined. I love love love it. It saves me so much time. Easy to set up and thats it - off you go....”

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“Arrived on time In good condition Pleased with the performance of my mower”

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“Excelant service thank you for the quick delivery, I now need to buyn a strimmer”

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“Can't fault it - very good online purchasing experience with good follow through,”

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“The very best buying experience ever Ordered Sunday morning and delivered Monday morning The new vacuum is brilliant”

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“Easy to undo ,slight tear in the packaging, nothing to write home about, item was still well packed ,easy to assemble took around 10mins, all in all , well done, I would recommend you to anyone”

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“Exactly like advised. Easy to aesemble.”

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“Very easy and kept updated of the progress of the package each step of the way.”

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“delivered on time, undamaged and works well”

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“I first saw this on Amazon but I don't like purchasing on Amazon they are more keen on getting you to join Prime than giving you a good customer experience. So I looked around and saw Cleva with 24 hour free delivery so I ordered on Friday evening but it was Tuesday afternoon before it was delivered I was very disappointed I was beginning to think I had been cheated.”

Helpful Report

Hi Eric, Thanks for leaving feedback. I can see from your order details that it was placed on Friday evening. In line with our delivery policy, it was dispatched free of charge the next working day and then delivered the following day. I hope this clears up any confusion. Should you need any further details on our delivery policy then you can find them on our Cleva-UK website. Kind Regards

“Very easy to order , efficient delivery and a 5 star product at a budget price , sometimes you win one!”