Cleva UK & Ireland Reviews

Name: Cleva UK & Ireland
Address: Q4 Quorum Business Park, Newcastle Upon Tyne, Newcastle upon Tyne
Rating: 4.77

4.8 Rating 6,998 Reviews

95 %

of reviewers recommend Cleva UK & Ireland

4.8

Based on 6,998 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.2 out of 5

About Cleva UK & Ireland:

We are the original design manufacturers of the Vacmaster® & LawnMaster® range of high performance appliances for the home, garden and business.

Cleva was born in 2004 by two people who shared a vision to design and manufacture high performance industrial and domestic vacuum cleaners and lawn mowers at affordable prices. Since then, we have grown to a 1200 strong workforce and have manufactured over 40 million appliances. All of which have been designed and manufactured by us, in-house.

Our mission it to bring pioneering design into the heart of the everyday. We listen. We observe. We test and then we test again.
Save and buy direct from the makers at:

Cleva UK Store: cleva-uk.com
Cleva IE Store: ie.cleva.com

Visit Website

Phone:

0191 654 0036

Email:

support@cleva-uk.com

Location:

Q4 Quorum Business Park,
Newcastle Upon Tyne
Newcastle upon Tyne
NE12 8EZ

Cleva UK & Ireland 5 star review on 17th July 2026

147

Anonymous

Anonymous // 01/01/2019

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“So easy, no fuss straighforward. Our community group purchased a mower a few years ago and were so impressed by the buying and after sales service that we didn't hesitate to purchase the strimmer from Cleva.”

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“No issues, prompt and very professional”

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“Easy to use web purchase”

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“Good service”

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“I like the hedge trimmer just thing it’s a bit plasticky time will tell.”

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“Very efficient, received item so fast”

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“Despite sending 2 emails to Cleva support team nobody has contacted me to resolve my request to retune the mower - awful service! 😡”

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“Arrived on time. Brilliant little robot which reduces work time.”

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“Ordered a part for my existing hover board And fid my artificial grass Great heat does the job Staff were very helpful Arrived in good time”

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“Easy online purchase.”

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“Delivery was fast. I received my order within 24 hours of ordering.”

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“Easy navigation of the website; rapid despatch and delivery, thank you.”

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“Very easy purchase. Quick delivery”

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“Well packaged, 24 hour tracked delivery with timeslot. Great sevice”

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“Excellent products, quick.delivery”

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“Good service quick delivery thanks”

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“ordered Friday afternoon arrived Saturday morning what more can I say”

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“Good buying experience and was delivered next day. However, the item, as delivered, was faulty and unusable. When I emailed Cleva support to get it returned for a refund, all I got was a standard acknowledgement that they had received my email and nothing more. I have since sent a second email and still, 10 days after my first email, I have had no response. So, I am left with a brand new mower that does not work and no one will help me get it returned for a refund. Very poor.”

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“Easy to find the correct battery. Simple site that makes purchase easy”

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“Easy to order, products arrived on time and perfect condition. Thank you for all the assistance.”

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Cleva UK & Ireland is rated 4.8 based on 6,998 reviews