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Clegg Gifford Reviews

4.5 Rating 1,176 Reviews
87 %
of reviewers recommend Clegg Gifford
4.5
Based on 1,176 reviews
Customer Service
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About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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“Excellent service no headache. Never had a problem. Would definitely recommend to anyone.”
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Posted 6 years ago
“Brilliant and efficient service from Pamela Ferguson.”
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Posted 6 years ago
“In the absence of my local agent my Enquiry was handled by Rebecca who was able to quote for a policy adjustment within a reasonable timeframe.”
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Posted 6 years ago
“I had to amend my insurance and dealt with joanne slater , she was extremely helpful and dealt with my query extremely well and also informed me of everything that was being and has now been done .... thanks jo ..”
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Posted 6 years ago
“Rob was very helpful and explained what I needed to to”
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Posted 6 years ago
“I am pleased with the quick response of my questions regarding the insurance renewal of my Vehicles.”
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Posted 6 years ago
“Absolutely dreadful. Zero customer service, constant mistakes in policy, not putting cars on policy, making mistakes putting vehicles on policy, Alex Grant started my trade policy up last year, and messed it up and got a car that was allegedly on the policy seized. He re-edited the policy, which had my name incorrect, which took two goes to get right. It cost me an admin fee to change it for second time. It generally takes a couple of weeks of ringing and ringing (you are lucky to get any one to pick up), to get anywhere with these amateurs. The archaic online MID submission does not work. I've been with these sheisters since 2014, and this is the last year, I'm sick of the well below par service they offer.”
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Posted 6 years ago
“Rob Howard was very helpful and explained in detail about the policy”
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Posted 6 years ago
“Good prompt and professional service with follow up from Joanne Slater.”
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Posted 6 years ago
“Joanne Slater was very professional. Good, prompt customer service with follow up.”
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Posted 6 years ago
“Micheal was very helpful and provided excellent service. Call back on time and help me 5 star”
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Posted 6 years ago
“Joanne Slater, was wonderful, and very helpful. Thanks Joanne”
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Posted 6 years ago
“I had a very helpful employee assist me to reduce the cover I required on a short term basis. Thank you Bethany Dick. I have had really good service every time I’ve phoned. Rebecca was very helpful too.”
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Posted 6 years ago
“I needed to sort out my Cab Insurance via telephone and spoke to an absolutely courteous, friendly, polite and helpful young lady that was Kathleen Sheehan, this delightful member of your team made me feel like a valued customer, she detailed everything of importance and put me at ease - her telephone manner was excellent and I could not praise this lady highly enough - I would not hesitate to recommend Clegg Clifford”
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Posted 6 years ago
“They cancelled me during the corona virus while i am sick in bed”
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Posted 6 years ago
“They cancelled my motor trade insurance during the Corona virus when i was sick in bed”
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Posted 6 years ago
“Been with clegg gifford for 4 years now and they have met my needs every time, especially Luke spanton a true professional to deal with. 5 stars for your customer service.”
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Posted 6 years ago
“Been with clegg gifford for 4 years now and they have met my needs every time, especially Luke spanton a true professional to deal with. 5 stars for your customer service 👍🏼”
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Posted 6 years ago
“Even through the hardships of the present moment. Michael Wakefield was a star. I could only communicate with email as I’m stuck in Spain. Thanks again Michael.”
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Posted 6 years ago
“In thirty years of business I have never dealt with such an inept, incompetent insurance broker as Clegg Gifford a complete shambles.”
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Posted 6 years ago
Clegg Gifford is rated 4.5 based on 1,176 reviews