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Clegg Gifford Reviews

4.5 Rating 1,155 Reviews
88 %
of reviewers recommend Clegg Gifford
Company Reviews Metrics Info
4.5
Based on 1,155 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
Greater than 87%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Clegg Gifford Reviews

About Clegg Gifford:

Clegg Gifford is a respected Lloyd’s broker with a national reach, proudly serving clients since 1968.

We bring decades of experience in the motor trade sector, paired with a client-first approach to insurance.

We’d love to hear from you! Your reviews help us grow and improve, so please share your experience.

If something hasn’t met your expectations, please contact us at complaints@cginsurance.com— we’re here to help and committed to finding a solution.

Your satisfaction means everything to us!

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David Barnaby
Unverified Reviewer
“Brilliant and efficient service from Pamela Ferguson.”
Helpful Report
Posted 5 years ago
Joe
Unverified Reviewer
“In the absence of my local agent my Enquiry was handled by Rebecca who was able to quote for a policy adjustment within a reasonable timeframe.”
Helpful Report
Posted 5 years ago
C Akehurst
Verified Reviewer
“I had to amend my insurance and dealt with joanne slater , she was extremely helpful and dealt with my query extremely well and also informed me of everything that was being and has now been done .... thanks jo ..”
Helpful Report
Posted 5 years ago
Tracey Barratt
Unverified Reviewer
“Rob was very helpful and explained what I needed to to”
Helpful Report
Posted 5 years ago
Fazal Qadir Naseem
Verified Reviewer
“I am pleased with the quick response of my questions regarding the insurance renewal of my Vehicles.”
Helpful Report
Posted 5 years ago
Anonymous
Unverified Reviewer
“Absolutely dreadful. Zero customer service, constant mistakes in policy, not putting cars on policy, making mistakes putting vehicles on policy, Alex Grant started my trade policy up last year, and messed it up and got a car that was allegedly on the policy seized. He re-edited the policy, which had my name incorrect, which took two goes to get right. It cost me an admin fee to change it for second time. It generally takes a couple of weeks of ringing and ringing (you are lucky to get any one to pick up), to get anywhere with these amateurs. The archaic online MID submission does not work. I've been with these sheisters since 2014, and this is the last year, I'm sick of the well below par service they offer.”
Helpful Report
Posted 5 years ago
Tracey Barratt
Unverified Reviewer
“Rob Howard was very helpful and explained in detail about the policy”
Helpful Report
Posted 5 years ago
Michael
Verified Reviewer
“Good prompt and professional service with follow up from Joanne Slater.”
Helpful Report
Posted 5 years ago
Michael
Unverified Reviewer
“Joanne Slater was very professional. Good, prompt customer service with follow up.”
Helpful Report
Posted 5 years ago
Mohammed Zulfqar
Unverified Reviewer
“Micheal was very helpful and provided excellent service. Call back on time and help me 5 star”
Helpful Report
Posted 5 years ago
KENNY HARRIS
Unverified Reviewer
“Joanne Slater, was wonderful, and very helpful. Thanks Joanne”
Helpful Report
Posted 5 years ago
Paul
Unverified Reviewer
“I had a very helpful employee assist me to reduce the cover I required on a short term basis. Thank you Bethany Dick. I have had really good service every time I’ve phoned. Rebecca was very helpful too.”
Helpful Report
Posted 5 years ago
John
Verified Reviewer
“I needed to sort out my Cab Insurance via telephone and spoke to an absolutely courteous, friendly, polite and helpful young lady that was Kathleen Sheehan, this delightful member of your team made me feel like a valued customer, she detailed everything of importance and put me at ease - her telephone manner was excellent and I could not praise this lady highly enough - I would not hesitate to recommend Clegg Clifford”
Helpful Report
Posted 5 years ago
Oliver
Unverified Reviewer
“They cancelled me during the corona virus while i am sick in bed”
Helpful Report
Posted 5 years ago
Oliver
Verified Reviewer
“They cancelled my motor trade insurance during the Corona virus when i was sick in bed”
Helpful Report
Posted 5 years ago
Kamran
Verified Reviewer
“Been with clegg gifford for 4 years now and they have met my needs every time, especially Luke spanton a true professional to deal with. 5 stars for your customer service.”
Helpful Report
Posted 5 years ago
Kamran
Unverified Reviewer
“Been with clegg gifford for 4 years now and they have met my needs every time, especially Luke spanton a true professional to deal with. 5 stars for your customer service 👍🏼”
Helpful Report
Posted 5 years ago
Wetter And Better
Unverified Reviewer
“Even through the hardships of the present moment. Michael Wakefield was a star. I could only communicate with email as I’m stuck in Spain. Thanks again Michael.”
Helpful Report
Posted 5 years ago
Mr Curle
Unverified Reviewer
“In thirty years of business I have never dealt with such an inept, incompetent insurance broker as Clegg Gifford a complete shambles.”
Helpful Report
Posted 5 years ago
L R
Verified Reviewer
“Even in hard times like now, with this Covid-19, she/ they found ways to deal with Customers. Well done! Thank you!”
Helpful Report
Posted 5 years ago
Clegg Gifford is rated 4.5 based on 1,155 reviews
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