hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,987 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“packed perfectly and arrived early with good collection of goodies.”

Helpful Report

Posted 2 years ago

Dear Nina, Thank you so much for your wonderful 5-star rating of hampers.com! We are thrilled to hear that you had such a positive experience with us. We greatly appreciate your kind words and feedback. We are delighted to know that the hamper you ordered was packed perfectly and arrived early. Our team takes great care in ensuring that each hamper is assembled with utmost precision and delivered promptly. Additionally, we strive to offer a wide collection of goodies to suit every taste and preference. Once again, we sincerely appreciate your glowing review and for choosing hampers.com. We look forward to serving you again in the future! Warm regards, Gemma (customer care)

Posted 2 years ago

“Everything was fantastic. The gift got deliver without problem to a hotel and everything inside the box was beyond perfect.”

Helpful Report

Posted 2 years ago

Dear Alessandra, Thank you so much for your outstanding 5-star rating of hampers.com! We greatly appreciate your feedback and are thrilled to know that everything was fantastic. We are especially delighted to hear that the gift was delivered without any issues to the hotel and that everything inside the box exceeded your expectations. At hampers.com, we aim to provide exceptional products and services to our valued customers like yourself. Your satisfaction is our top priority, and your positive review truly motivates us to continue delivering perfection. Once again, thank you for your kind words and for choosing hampers.com. We look forward to serving you again in the future! Best regards, Gemma (customer care)

Posted 2 years ago

“Contents very good but recipient has not yet sampled anything.”

Helpful Report

Posted 2 years ago

Dear Colin, Thank you so much for your glowing 5-star review of hampers.com! We truly appreciate your kind words and support. We're thrilled to hear that you found our hampers to be of excellent quality and beautifully presented. It's wonderful to know that you loved the selection of contents included in the hamper. We understand that your recipient hasn't had the chance to sample anything just yet, but we have carefully curated our hampers to ensure a delightful and enjoyable experience. We're confident that once they indulge in the treats within, they will be equally impressed. Once again, thank you for taking the time to share your positive feedback. It means the world to us. If you have any further questions or need assistance with anything, please don't hesitate to reach out. Wishing you a fantastic day! Best regards, Gemma (customer care)

Posted 2 years ago

“Efficient prompt terrific selection”

Helpful Report

Posted 2 years ago

Dear Susan, Thank you so much for your wonderful 5-star rating of hampers.com! We are thrilled to hear that you had a great experience with us. Efficient, prompt, and a terrific selection are the pillars of our service, and it is delightful to know that we were able to meet your expectations. We truly appreciate your loyalty and continued support. It is customers like you who motivate us to constantly improve our offerings and provide the best possible service. Thank you again for choosing hampers.com. We look forward to serving you again soon! Best regards, Gemma (customer care)

Posted 2 years ago

“Great service... made our day even though we are continents apart... Great service”

Helpful Report

Posted 2 years ago

Dear Collins, Thank you so much for your amazing 5-star rating of hampers.com! We are thrilled to hear that we could make your day, even though we are continents apart. Providing great service is at the heart of what we do, and it is wonderful to know that we achieved that for you. Your satisfaction means everything to us. We truly appreciate your support and kind words. Should you need any assistance or have any further inquiries, please do not hesitate to reach out. We are here to ensure our hampers continue to delight you. Once again, thank you for choosing hampers.com, and we hope to serve you again in the future. Warmest regards, Gemma (customer care)

Posted 2 years ago

“A Thank You Hamper for my very good friends and they have told me it was perfectly packed and the treats were lovely they gave it 5/5”

Helpful Report

Posted 2 years ago

Dear Israr, Thank you so much for your generous 5-star rating of hampers.com! We greatly appreciate your feedback and are thrilled to hear that your experience with us was fantastic. We are especially delighted that the Thank You Hamper you ordered for your very good friends was perfectly packed and that they loved the treats. It's wonderful to know that our hampers are making such a positive impression. Once again, thank you for your kind review and for choosing hampers.com. We look forward to serving you again in the future! Best regards, Gemma (Customer care)

Posted 2 years ago

“Don't know what to say”

Helpful Report

Posted 2 years ago

Dear Beth, Thank you so much for leaving us a glowing 5-star review on hampers.com! We also wanted to thank you for being our customer. Your support means the world to us, and we are committed to providing you with the finest hampers and exceptional service every time you shop with us. Warm regards, Gemma Customer care

Posted 2 years ago

“Contents smaller than anticipated.”

Helpful Report

Posted 2 years ago

Dear Joanna, Thank you so much for taking the time to give hampers.com a 4-star rating! We greatly appreciate your feedback and support as a loyal customer. We also wanted to acknowledge your comment about the contents being smaller than anticipated. We understand how important it is for our customers to receive products that meet their expectations, and we apologize if we fell short in this regard. We will certainly take your feedback into consideration as we continue to improve our offerings. Once again, thank you for your continued support and loyalty. We truly value your business and hope to provide you with an even better experience in the future. Warm regards, Gemma Customer care

Posted 2 years ago

“They are precise on time delivery. Kept me updated of the delivery’. The product are good and affordable.”

Helpful Report

Posted 2 years ago

Dear Zuilan, Thank you so much for your wonderful 5-star rating of hampers.com! We truly appreciate your kind words and support. We are thrilled to hear that you had a great experience with us. Our team takes pride in providing precise on-time delivery and keeping our customers updated throughout the process. It is also fantastic to know that you are satisfied with the quality and affordability of our products. We strive to offer the best value for money to our customers. Once again, thank you for choosing hampers.com and for taking the time to share your positive experience. We look forward to serving you again in the future! Best regards, Gemma (Customer care)

Posted 2 years ago

“I was happy with the selections to choose from. Great assortment. Also the speed with which the order was pulled and shipped and delivered was amazing. You make the process so easy.”

Helpful Report

Posted 2 years ago

Dear Sue, Thank you for your amazing 5-star rating of hampers.com! We truly appreciate your loyalty and support. We are delighted to hear that you were happy with the selections available on our website. Our team has put in a great effort to curate a diverse assortment, ensuring there is something for everyone. We are also thrilled that the order process was a breeze for you. Our team takes pride in swift order fulfilment, shipping, and delivery. Your satisfaction is our priority, and it means a lot to us that we could exceed your expectations in terms of speed. Thank you once again for being a loyal customer. We cannot wait to serve you again in the future! Warm regards, Gemma (Customer care)

Posted 2 years ago

“Very nicely packed, excellent conditions and very tasty beer. Will be using again Tasty different snacks”

Helpful Report

Posted 2 years ago

Dear Iva, Thank you so much for your fantastic 5-star rating of hampers.com! We sincerely appreciate your support and taking the time to share your positive feedback. We are thrilled to hear that you found our hampers to be very nicely packed, in excellent condition, and that you enjoyed the tasty beer. We take great pride in ensuring that our products are of the highest quality and that they arrive in perfect condition. It's wonderful to hear that you will be using our services again in the future. We can't wait to assist you with another delightful hamper experience! Thank you once again for choosing hampers.com. Warm regards, Gemma (Customer care)

Posted 2 years ago

“Good selection of tasty treats. A lovely gift.”

Helpful Report

Posted 2 years ago

Dear Carol, Thank you so much for giving hampers.com a glowing 5-star rating! We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're glad you found that we have a selection of tasty treats! At hampers.com, we strive to curate a wide variety of delectable treats, ensuring that every hamper is a perfect gift for your loved ones. Once again, thank you for choosing hampers.com, and we look forward to serving you again in the future. Kind regards, Gemma (Customer care)

Posted 2 years ago

“Could be a bit more of a selection specificaly for a birthdat non alcohol Otherwise good”

Helpful Report

Posted 2 years ago

Dear Anthony, Thank you for your fantastic 5-star rating of hampers.com! We sincerely appreciate your feedback. We have taken note of your suggestion regarding a greater selection specifically for non-alcoholic birthday hampers. Your feedback is invaluable in helping us improve our offerings. Rest assured, we will strive to enhance our range to cater to a wider variety of preferences. We're glad you had a good overall experience with us, and we hope to have the opportunity to serve you again soon! Kind regards, Gemma (Customer care)

Posted 2 years ago

“Yesterday I left a poor review because Hamper .com delivered a day early, but within a matter of hours the Customer care department contacted me and explained how the hamper was delivered on the wrong day they apologised and refunded the extra delivery charge. Their response was excellent and because of this I would have no hesitation in using their services in the future.”

Helpful Report

Posted 2 years ago

Dear James, Thank you so much for your glowing 5-star review of hampers.com! We truly appreciate your kind words and the time you took to share your experience with us. We sincerely apologise for the inconvenience caused and were glad to refund the extra delivery charge. It is heart-warming to know that our response met your expectations. Your feedback is invaluable to us, and we are grateful for the opportunity to rectify any shortcomings. We assure you that we will continuously strive to provide exceptional service, so you can depend on us without hesitation in the future. Once again, thank you for choosing hampers.com. We look forward to serving you again. Best regards, Gemma (Customer care)

Posted 2 years ago

“Brilliant service, very easy to navigate website and order. Delivery on time with text and email updates. Will certainly order again. Thank you”

Helpful Report

Posted 2 years ago

Dear Sukaina, Thank you so much for your outstanding review and for giving hampers.com a 5-star rating! We greatly appreciate your kind words and your support. We are thrilled to hear that your order arrived on time and that the package was handled exceptionally well. Our team takes great care in ensuring that every hamper is packaged securely and arrives in perfect condition. Once again, thank you for choosing hampers.com and for taking the time to share your positive experience. We look forward to serving you again in the future! Best regards, Gemma (Customer care)

Posted 2 years ago

“Paid a premium to have it delivered on Monday 12 Feb and it arrived on Sunday 11th”

Helpful Report

Posted 2 years ago

Dear James, I am Nicole, the Customer Care Manager at Hampers.com. As a company, we always strive to provide our valued customers with the best possible experience. I apologise for the inconvenience caused and can assure you your delivery date was not changed. Our business doesn't operate on Sundays, which means any orders with a Monday delivery date are collected by the couriers on Saturday. Although we do specify Monday delivery, the drivers may attempt to deliver the package on Sunday if they happen to be in the same area. While their intentions are good and they are trying to be efficient, I understand it can be frustrating for your thoughtful gift to be delivered earlier than expected and for this, I apologise. I hope that this incident does not deter you from shopping with Hampers.com in the future and I look forward to hearing from you soon. Kindest Regards, Nicole (Customer Care Manager)

Posted 2 years ago

“Arrived on time, package was handled exceptionally well.”

Helpful Report

Posted 2 years ago

Dear Hanna, Thank you so much for your outstanding review and for giving hampers.com a 5-star rating! We greatly appreciate your kind words and your support. We are thrilled to hear that your order arrived on time and that the package was handled exceptionally well. Our team takes great care in ensuring that every hamper is packaged securely and arrives in perfect condition. Once again, thank you for choosing hampers.com and for taking the time to share your positive experience. We look forward to serving you again in the future! Best regards, Gemma (Customer care)

Posted 2 years ago

“The initial arrival of the cardboard box left me thinking 'oh surely it's not all just packed in this?' but then we opened it up and wow. The presentation and quality of the box was fantastic! The hay added a real hamper feel to the package and made the products look beautiful against its backdrop. My only criticism is the quality of the card with the message on it but other than that, worth it!”

Helpful Report

Posted 2 years ago

Dear Kieran, Thank you so much for your outstanding 5-star rating of hampers.com! We greatly appreciate your feedback and are thrilled to hear that you were impressed with the presentation and quality of the box. We love that you liked the added touch of our hay within the hamper, we aim to use sustainable packing whilst maintaining superb presentation! We apologize for any inconvenience caused by the quality of the card with the message. We appreciate your feedback and promise to take it into account for future improvements. Once again, thank you for choosing hampers.com, and we hope to serve you again soon! Warm regards, Gemma (Customer care)

Posted 2 years ago

“Good value. good quality and the delivery was quicker than original forecast.”

Helpful Report

Posted 2 years ago

Dear Michael, Thank you so much for your amazing 5-star rating of hampers.com! We truly appreciate your kind words and are delighted to hear that you had a great experience with us. It's fantastic to know that you found our hampers to be of good value and excellent quality. We take pride in ensuring that our products exceed expectations. Moreover, we're thrilled to hear that the delivery was even quicker than what was originally estimated. We understand the importance of timely deliveries, and it's great to know that we could provide you with a prompt service. Thank you once again for choosing hampers.com and for taking the time to share your wonderful feedback. We truly value customers like you and look forward to serving you again in the future. Best regards, Gemma (Customer care)

Posted 2 years ago

“Process of ordering very easy and nice choice”

Helpful Report

Posted 2 years ago

Dear Janet, Thank you so much for your fantastic 5-star rating of hampers.com! We really appreciate your kind support and taking the time to share your experience with us. We are thrilled to hear that you found the process of ordering very easy and enjoyed our nice selection of choices. Your satisfaction is our utmost priority, and we are delighted that we were able to meet your expectations. If you ever need any assistance or have any further questions, please don't hesitate to reach out to us. We are always here to help and ensure you have the best possible shopping experience. Thank you once again for choosing hampers.com, and we look forward to serving you again in the future! Warm Regards, Gemma (Customer care)

Posted 2 years ago

hampers.com is rated 4.8 based on 30,987 reviews