hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,893 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

Write Your review

Tell us how hampers.com made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pleased with past history but this year it was. A little difficult due to poor telephone reception. I was told someone would ring me back within 24 hours.alas no one did .I did however manage to order online but lost out on the discount.”

Helpful Report

Posted 1 year ago

Dear Doreen, Thank you for your thoughtful 4-star review! We're pleased to hear about your positive experiences with us in the past. We sincerely apologise for the inconvenience you faced with the telephone reception and the delay in our follow-up. It's never our intention to leave our customers without assistance. We're glad you were able to successfully place your order online, a team member will be in touch to resolve the discount code issue. Thank you for your support, and we look forward to serving you again! Best wishes, Naomi (Customer Care)

Posted 1 year ago

Dear Doreen, Thank you for your valued 4-star review! We’re pleased to hear that you have had positive experiences with us in the past. We apologise for the inconvenience you faced this year regarding the telephone reception and the missed call back. Your feedback is important, and we are continuously working to improve our communication. We appreciate your efforts in ordering online, and we're sorry to hear about the missed discount. I can see our team refunded you 20% as an apology and to rectify the discount not being received. If you have any questions or need assistance, please feel free to reach out. We hope to welcome you even better in the future. Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Excellent choice!! very good service and delivery”

Helpful Report

Posted 1 year ago

Dear Mary, Thank you so much for your excellent 5-star review! We're thrilled to hear that you found our service and delivery to be very good. It's our pleasure to ensure that our customers have a positive experience with us! If you ever need assistance or have any questions, please don't hesitate to reach out. We appreciate your support and look forward to serving you again soon! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Recipients very pleased with the surprise hamper. Delivered promptly and great communication. Will order again.”

Helpful Report

Posted 1 year ago

Dear Graham, Thank you for your fantastic 5-star review! We're delighted to hear that the recipients were pleased with their surprise hamper and that the delivery was prompt. Great communication is something we truly value, so it's wonderful to know that it made a difference for you. We look forward to serving you again in the future! If you ever need assistance or have any questions, please don't hesitate to reach out. Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Lots to choose from makes lovely gifts for all occasions”

Helpful Report

Posted 1 year ago

Dear Margaret, Thank you for your lovely 5-star review! We’re so glad to hear that you enjoyed the variety we offer – it’s our goal to provide something special for every occasion. It’s wonderful to know that our hampers make for lovely gifts! If you ever have questions or need assistance in the future, please feel free to reach out. We appreciate your support and look forward to helping you again soon! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Good quality items imaginatively curated along with reliable service”

Helpful Report

Posted 1 year ago

Dear Christine, Thank you for your wonderful 5-star review! We're thrilled to hear that you appreciated the quality of our items and the imaginative curation behind them. Our team works hard to provide reliable service, so it’s fantastic to know that we met your expectations! If you have any questions or need assistance in the future, please don’t hesitate to reach out. We truly value your support and look forward to serving you again soon! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“We recently switched to hampers.com for our Christmas hampers after using another supplier for years, and we are absolutely delighted with the experience! Their product range is extensive, offering plenty of options to suit different preferences and budgets. The prices are very reasonable, and the delivery was impressively fast. When the hampers arrived, we were very pleased with the quality — everything was beautifully presented and exactly as described. Our clients were thrilled to receive them, which speaks volumes about the impact of the products. We will definitely be using hampers.com again in the future. Highly recommended!”

Helpful Report

Posted 1 year ago

Dear Yuan, Thank you so much for your glowing 5-star review! We’re absolutely thrilled to hear that you made the switch to hampers.com for your Christmas hampers and that you’re delighted with the experience. It’s wonderful to know that our extensive product range and reasonable prices met your needs, and we’re especially pleased that the quality and presentation of our hampers made a positive impact on your clients. Your recommendation means the world to us! If you need any assistance in the future, please don’t hesitate to reach out. We can’t wait to serve you again soon! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Easy to order, great for gifts and Christmas, helpful to be able to choose delivery day”

Helpful Report

Posted 1 year ago

Dear Alice, Thank you for your wonderful 5-star review! We're delighted to hear that you found the ordering process easy and that our hampers make great gifts, especially for Christmas. It's fantastic to know the option to choose a delivery day is helpful for you! If you have any questions or need assistance in the future, please don't hesitate to reach out. We truly appreciate your support and look forward to serving you again soon! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“It was just what I wanted”

Helpful Report

Posted 1 year ago

Dear Allan, Thank you for your fantastic 5-star review! We're so glad to hear that we could provide you with exactly what you wanted. Your satisfaction is our top priority, and your kind words mean the world to us! If you have any questions or need assistance in the future, please feel free to reach out. We truly appreciate your support and look forward to serving you again soon! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Amazing hampers”

Helpful Report

Posted 1 year ago

Dear Susan, Thank you for your wonderful 5-star review! We're absolutely thrilled to hear that you found our hampers amazing. Your kind words inspire us to continue providing the best products and service! If you have any questions or need further assistance, please don't hesitate to get in touch. We truly appreciate your support and look forward to your next visit! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Received delighted response from recepient re-content & all else. Thank you.”

Helpful Report

Posted 1 year ago

Dear Helen, Thank you for your fantastic 5-star review! We're absolutely delighted to hear that the recipient was so pleased with the content and everything else. Your feedback is immensely appreciated and encourages us to keep delivering joy through our hampers! If you need any further assistance or have more feedback to share, please don’t hesitate to reach out. We’re grateful for your support and look forward to serving you again soon! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Nice hamper and quick, professional service.”

Helpful Report

Posted 1 year ago

Dear Brett, Thank you for your kind 4-star review! We're pleased to know that you found our hamper to your liking and were happy with our quick, professional service. Your feedback is invaluable and helps us strive for improvement! If you have any further comments or need assistance, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“GREAT SELECTION AND EASY TO ORDER FORM NEW ZEALAND”

Helpful Report

Posted 1 year ago

Dear Peter, Thank you so much for your amazing 5-star review! We're thrilled to hear that you found our selection great and the ordering process easy, especially from New Zealand. Your feedback truly means a lot to us! If you ever need assistance or have any questions in the future, please feel free to reach out. We appreciate your support and can't wait to serve you again! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Great selection of gifts but most impotantly delivered on date requested”

Helpful Report

Posted 1 year ago

Dear Josephine, Thank you for your wonderful 5-star review! We're delighted to hear you found a great selection of gifts and that your order was delivered on the requested date. Ensuring timely delivery is a priority for us, so your feedback truly brightens our day! If you ever need assistance or have questions in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Can’t comment on the hamper itself as I haven’t seen it yet. I have received a email to inform me that the hamper has been delivered. I paid £10 for NAMED DAY delivery which was 20th November - tomorrow! This is my son’s birthday and the date on which I wanted the hamper to be delivered to him. What is the point of offering named day delivery and then delivering on a different day?”

Helpful Report

Posted 1 year ago

Dear Moira, Thank you for your review and for bringing this to our attention. I genuinely apologize for the inconvenience you've experienced with your scheduled delivery. I understand how disappointing it must be not to receive your son’s birthday hamper as planned. Named day delivery is intended to ensure special occasions are celebrated on the right day, and I regret that we fell short in this instance. One of our team members will reach out to you to have this resolved. We value your feedback and would appreciate the opportunity to assist you further. One of our team members will reach out to discuss how we can make this right for you. Thank you for your understanding, and we hope to regain your trust. Best regards, Naomi (Customer Care)

Posted 1 year ago

“Son was very pleased with Christmas Hamper. Have used Hampers . com before and delivery and service first class. We are out of UK and this is a good way to give some Christmas cheer,”

Helpful Report

Posted 1 year ago

Dear John, Thank you for your wonderful 5-star review! We're thrilled to hear that your son was pleased with the Christmas hamper and that our delivery and service met your expectations once again. It means so much to us to be part of spreading Christmas cheer, especially for those out of the UK. If you ever need assistance or have questions in the future, please feel free to get in touch. We appreciate your continued support and look forward to serving you again! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Kept informed from ordering the hamper to delivery 🚚. No problems and nothing to worry about.”

Helpful Report

Posted 1 year ago

Dear Pauline, Thank you for your fantastic 5-star review! We're so glad to hear that you felt well-informed throughout your ordering and delivery process. It's our goal to ensure a seamless experience for our customers, and we're thrilled to know that you had nothing to worry about. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“Process was good, it’s a Christmas present so has not arrived yet”

Helpful Report

Posted 1 year ago

Dear Steven, Thank you for your fantastic 5-star review! We're glad to hear that the ordering process went smoothly for your Christmas present. We hope the recipient loves it when it arrives! If you have any questions or need assistance in the future, please don't hesitate to reach out. Wishing you a wonderful holiday season! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“I had to change the delivery date and I received a response within an hour from when I sent an emil. That is good customer service.”

Helpful Report

Posted 1 year ago

Dear Ruth, Thank you so much for your glowing 5-star review! We're delighted to hear about your positive experience with our customer service. Quick response times are very important to us, and it's great to know we met your expectations. If you have any other questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Very compact and recipients very pleased. Quality produce and not loads of superfluous packaging.”

Helpful Report

Posted 1 year ago

Dear Tania, Thank you for your wonderful 5-star review! We're delighted to hear that the hampers were compact and that the recipients were pleased with the quality produce. We also appreciate your feedback regarding our packaging. If you have any questions or need assistance in the future, please feel free to reach out. We look forward to serving you again soon! Best wishes, Naomi (Customer Care)

Posted 1 year ago

“I am impressed with the range of good quality and reasonably priced hampers. I will use you again.”

Helpful Report

Posted 1 year ago

Dear Patricia, Thank you so much for your wonderful 5-star review! We're thrilled to hear that you are impressed with our range of quality hampers at reasonable prices. Your positive feedback truly encourages us! If you ever have any questions or need assistance in the future, know that we’re here to help. We look forward to serving you again soon! Warm regards, Naomi (Customer Care)

Posted 1 year ago

hampers.com is rated 4.8 based on 30,893 reviews