hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,694 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wanted a gift of prosecco & sweet afternoon tea treats from me in Australia to my dear friend in the UK who is turning 70 years young! Found the perfect hamper from hampers.com - ordered, fulfilled AND delivered within 2 days, free of charge. She said the presentation and contents were excellent so I am very happy with the purchase! Highly recommend hampers.com!!”

Helpful Report

Posted 1 year ago

Dear Marion, Thank you so much for your fantastic 5-star rating of hampers.com! We truly appreciate your support and loyalty as a customer. We are thrilled to hear that you found the perfect hamper to celebrate your dear friend's 70th birthday. It's wonderful to know that the gift of prosecco and sweet afternoon tea treats was exactly what you were looking for. We are delighted that your order arrived promplty at no additional charge for shipping. We are especially pleased to hear that your friend was impressed with the presentation and contents of the hamper. Our team takes great pride in ensuring that every detail is perfect, from the beautiful packaging to the high-quality products inside. Your recommendation of hampers.com means the world to us. We strive to provide excellent products and exceptional customer service, and it's rewarding to know that we met your expectations. Thank you again for your support, and we look forward to welcoming you in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Quick and easy to order through, 2nd time using these guys and never fail to do good”

Helpful Report

Posted 1 year ago

Dear Sadiq, Thank you so much for leaving us a stellar 5-star review! We truly appreciate your support and are thrilled to hear that you had a fantastic experience shopping at hampers.com. We're delighted to have you as a repeat customer and thrilled that our ordering process was quick and easy for you. Your satisfaction is our utmost priority, and we are committed to consistently providing excellent service. Thank you once again for choosing us and for taking the time to share your positive experience. We look forward to welcoming you again soon. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“I have sent 2 birthday hampers from Australia to family in Scotland and it is so easy to see the items on the website and place an order. The hampers have been received with joy and apparently very delicious. I also like the regular updates regarding delivery. Highly recommend hampers.com”

Helpful Report

Posted 1 year ago

Dear Diana, Thank you so much for your glowing 5-star review of hampers.com! We truly appreciate your kind words and recommendation. We are delighted you have had a wonderful experience with us. It means a lot to us that you found our website easy to navigate and place an order, especially when sending birthday hampers all the way from Australia to Scotland. We understand how important it is to ensure a seamless process for our customers, and we are thrilled that you found it hassle-free. We are overjoyed to know that your family in Scotland received the hampers with joy and that they found the contents delicious. Making our customers happy is our ultimate goal, and it's incredibly rewarding to hear that your loved ones enjoyed their surprise. We are also pleased that our regular delivery updates were helpful to you. We understand the importance of keeping our customers informed every step of the way, and we strive to provide a transparent and efficient service. Once again, thank you for taking the time to share your positive experience with us. We are grateful for your support and kind words. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Lots of choices for all occasions”

Helpful Report

Posted 1 year ago

Dear Michael, Thank you so much for giving hampers.com a glowing 5-star rating! We truly appreciate your feedback and we are thrilled that you had a positive experience with us. At hampers.com, we pride ourselves on providing a wide range of choices for all occasions. Our goal is to ensure that we have the perfect hamper to suit every need and celebration. Once again, thank you for taking the time to rate us. We look forward to welcoming you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Lovely hamper, which was for my daughter and her husband to celebrate their house move on the 20th and their wedding anniversary on the 23rd; they were delighted with the gift and have been enjoying the contents. Thank you very much. I'll certainly be back...”

Helpful Report

Posted 1 year ago

Dear Pamela, Thank you so much for taking the time to provide us with your feedback on hampers.com. Your support and valuable insights mean a lot to us. First and foremost, we would like to sincerely apologise for the inconvenience caused. We understand that you specifically requested the hamper to be delivered on 23 September, which was intended as a special gift for your daughter and husband on their wedding anniversary and move to their new home on the 20th. We deeply regret that the hamper was delivered on the 21st, which was not in accordance with your expectations. We completely understand your disappointment, especially after paying an additional £5 for a specified date delivery. It is certainly not what we aim for, and we truly apologise for this oversight on our end. Rest assured that we have taken note of your concern and we are actively working to ensure that this does not happen again in the future. We will reach out to you directly to offer support and a resolution. Your suggestions and preferences are highly valued, and we are committed to rectifying this situation and exceeding your expectations in the future. Once again, we appreciate your feedback and thank you for bringing this matter to our attention. We look forward to hearing from you and resolving this issue promptly. Best regards, Naomi [Customer Care]

Posted 1 year ago

“This was the first time I have used Hampers.com and it certainly won’t be the last. The best thing about it was that you contacted me at every stage of the parcel’s journey and for that I was grateful. Well done.I will certainly use your services again.”

Helpful Report

Posted 1 year ago

Dear Mrs. Dauncey, Thank you for taking the time to share your feedback about your experience with Hampers.com. We truly appreciate your kind words and are thrilled to hear that this was your first time using our services and that you intend to use us again. We are pleased that you noticed our efforts to keep you informed at every stage of the parcel's journey. Providing excellent communication and ensuring a seamless experience for our customers is our goal, so we are delighted that you found this aspect satisfactory. We've noticed that you left a 1-star rating, and we would like to speak with you about this. We are not sure if this was an error, and we are eager to address any concerns you may have. Once again, we genuinely appreciate your valuable feedback and look forward to welcoming you again soon. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“I received a hamper from hampers.com last month, so I knew it was excellent quality. I decided to order one for a friend’s birthday. There was a good selection to choose from, and for a variety of budgets. I was amazed when it was delivered less than 24 hours after placing the order.”

Helpful Report

Posted 1 year ago

Dear Louise, Thank you so much for your fantastic 5-star rating of hampers.com! We truly appreciate your support and are thrilled to hear that you had such a great experience with us. It's wonderful to hear that you already knew about the excellent quality of our hampers from your previous experience. We strive to provide our customers with only the very best. We're delighted you found our selection diverse, catering to multiple budgets. We believe that everyone should be able to enjoy the perfect hamper for any occasion. Once again, thank you for choosing hampers.com and for your kind words. We hope to have the pleasure of welcoming you again soon. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“A gorgeous birthday treat hamper beautifully packaged and reasonably priced . My mum loved it”

Helpful Report

Posted 1 year ago

Dear Mary, Thank you so much for giving hampers.com a perfect 5-star rating! We truly appreciate your feedback and are thrilled to hear that you had a fantastic experience with us. We are glad that you found our birthday treat hamper to be a gorgeous and beautifully packaged surprise for your mum. It brings us immense joy to know that she loved it! We always strive to offer high-quality products at reasonable prices, and it's wonderful to see that we met your expectations. Once again, thank you for choosing hampers.com, and we look forward to serving you again in the future! Best regards, Naomi [Customer Care]

Posted 1 year ago

“Another lovely afternoon tea hamper gratefully received. Thank you Hampers.com. This time Evri did not disappoint, but I have to admit my heart was in my mouth so to speak.”

Helpful Report

Posted 1 year ago

Dear Mary, Thank you so much for taking the time to give hampers.com a 5-star rating! We greatly appreciate your kind feedback. It brings us immense joy to hear that you have received another lovely afternoon tea hamper and that Evri did not disappoint. We understand that feeling when your heart is in your mouth, but we assure you that we strive to consistently meet and exceed your expectations. Your continued support means the world to us. Thank you again for choosing hampers.com. We look forward to serving you in the future. Warm regards, Naomi [Customer Care]

Posted 1 year ago

“Ordered a gift for Father's Day was delivered 4 days late basically rendering the thought and gift futile. I suggest you change your delivery service as will never use you again nor recommend anyone else does.”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you for taking the time to share your feedback regarding your recent experience with hampers.com. We genuinely appreciate your willingness to let us know about your Father's Day gift delivery. We sincerely apologise for the inconvenience caused by the late delivery, which essentially rendered your thoughtful gift futile. We understand how important it is to have gifts arrive on time, especially on such special occasions. Rest assured, we have taken note of your concerns. To ensure this issue does not occur in the future, we are actively looking into improving our delivery service. We would reach out to you directly for a resolution. Once again, thank you for bringing this matter to our attention. We value your feedback and apologise for any disappointment caused. We hope you will consider giving us another chance to serve you better in the future. Best regards, Naomi [Customer Care]

Posted 1 year ago

“My brother and his wife were very pleased with their cream tea hamper from yourselves. This is the first time I have ordered from you I have given four stars rather than five because of the delivery from Evri. The hamper was delivered but it was left outside in the rain as my brother was out. It was not signed for as Evri told you it was - just so you know for reference.”

Helpful Report

Posted 1 year ago

Dear Mary, Thank you so much for your wonderful four-star review of hampers.com! We greatly appreciate your feedback and are thrilled to hear that your brother and his wife were delighted with their cream tea hamper. We’re glad that we could be a part of their special moment. We are sorry to hear about the delivery issue with Evri. We strive for a seamless delivery experience, and your feedback is invaluable in helping us improve our services. We will definitely take note of this incident and work closely with Evri to ensure such situations are avoided in the future. We will reach out to you directly for a resolution. Thank you once again for choosing hampers.com, and we hope to serve you and your loved ones in the future with a five-star experience! Warm regards, Naomi [Customer Care]

Posted 1 year ago

“The hamper has not been delivered to 53 Rown Croft ,it was meant to be delivered on the 15/08/2024, I rang mum up after receiving a notification email from yourselves today that it has been delivered but she has not received it😡😡😡 Can you check with the delivery driver as to where he left it,she is 90 years.”

Helpful Report

Posted 1 year ago

Dear Ivy, Thank you so much for taking the time to provide us with your valuable feedback regarding your recent experience with hampers.com. We truly appreciate your effort in letting us know about the issues you faced. First and foremost, please accept our sincere apologies for the inconvenience caused by the non-delivery of your hamper to 53 Rown Croft on the expected date, August 15, 2024. We understand how disappointing and frustrating it must be for both you and your elderly mother to receive a delivery notification without actually receiving the hamper. This is certainly not the level of service we strive to provide. To rectify this situation, we will immediately investigate the matter and personally reach out to the delivery driver to determine the whereabouts of your hamper. We understand the importance of timely and accurate delivery, especially considering your mother's age. Once again, we deeply apologize for the inconvenience caused and assure you that we are taking immediate action to rectify the situation. We are committed to providing a seamless and satisfactory experience for all our customers, including you and your mother. Thank you for your understanding, Ivy. We look forward to resolving this matter promptly and to regain your trust in our services. Kind regards Naomi [Customer Care]

Posted 1 year ago

“Mum was absolutely chuffed with her lovely hamper! Can't say enough about Hampers.com. we order regularly from Canada 🇨🇦 and they're the absolute best!!”

Helpful Report

Posted 1 year ago

“I recently attempted to send a birthday hamper to my daughter, but was unable to complete the order when I could not proceed past secure payment. As I couldn't perceive a method of contacting the company (phone, e-mail), I resorted to writing a review setting out my little problem. Allowing for a 9 hour time difference, the response was immediate. The problem was sorted in less the 36 hours, and my daughter received her hamper on time on the right day Sept.7th. Well done to all concerned, with special thanks to Steve Enevoldsen.”

Helpful Report

Posted 1 year ago

Dear Rod, Thank you so much for your fantastic 5-star rating of hampers.com! We truly appreciate your loyalty as a customer. We wanted to take a moment to express our sincere gratitude for your kind words and for bringing the payment issue to our attention. We apologise for the inconvenience you faced while attempting to send a birthday hamper to your daughter. We are glad you wrote a review, allowing us to address the situation swiftly. Steve is an invaluable member of our team, and it brings us great joy to know that his exceptional service left a lasting impression on you and resolved your query. We can't thank you enough for your patience and understanding throughout this process. Your feedback helps us improve our service, and we are grateful for the opportunity to rectify any issues you encountered. We look forward to welcoming you again in the future and ensuring that every order exceeds your expectations. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Great service from start to delivery. Good updates, speedy delivery and excellent products sent as a gift. Thank you”

Helpful Report

Posted 1 year ago

Dear Rebecca, Thank you so much for your wonderful 5-star rating of hampers.com! We greatly appreciate your feedback and support. We are thrilled to hear that you had a great experience with us, from start to delivery. Our team works diligently to provide excellent service and it's delightful to know that we met your expectations. We understand the importance of keeping you informed, so we make sure to provide regular updates. Additionally, we strive to deliver your order as quickly as possible, ensuring a speedy delivery. Moreover, we are delighted that the products you ordered were well-received as a gift. We take pride in curating high-quality products to ensure our customers receive nothing but the best. Once again, thank you for your kind words and for choosing hampers.com. We look forward to serving you again in the future! Best regards, Naomi [Customer Care]

Posted 1 year ago

“Contents of the hamper were good (as described on website) and packaging was smart. Delivered on time, but Evri simply dumped it on the doorstep in torrential rain. 2 hours later it was soaked through including the product inside and no longer very suitable to present as a gift.”

Helpful Report

Posted 1 year ago

Dear James, Thank you so much for taking the time to provide us with your feedback on hampers.com. We truly appreciate your kind words regarding the contents of the hamper and the smart packaging. It's wonderful to hear that the delivery was on time as well. However, we are truly sorry to hear about the unfortunate incident with Evri dumping the hamper on your doorstep in the torrential rain. We understand how this must have affected the product inside, making it unsuitable as a gift. Please accept our sincerest apologies for any inconvenience caused. We truly value your opinion and would like to make things right. We will reach out directly to offer a resolution to make up for what has happened. Once again, thank you for bringing this matter to our attention. We are committed to providing the best customer experience possible and your feedback helps us achieve that goal. Kind regards, Naomi [Customer Care]

Posted 1 year ago

“My son really enjoyed his hamper, everything was of top quality...keep up the good work...Lesego in South Africa 🇿🇦”

Helpful Report

Posted 1 year ago

Dear Lesego, Thank you so much for your outstanding 5-star rating! We greatly appreciate your loyalty as a customer of hampers.com. Your satisfaction is our top priority, so we are thrilled to hear that your son thoroughly enjoyed his hamper and found everything to be of top quality. It's wonderful customers like you that motivate us to keep up the good work. Thank you once again for your continuous support, Lesego! We truly value your kind words. Best regards, Naomi [Customer Care]

Posted 1 year ago

“We purchased this for our friends in the UK (we are in the US) who just got engaged. It was super easy to purchase, shipping was great and price was super reasonable for how great the product was!”

Helpful Report

Posted 1 year ago

Dear valued Customer, Thank you so much for your excellent 5-star rating and for taking the time to share your experience with us here at hampers.com. We are thrilled to hear that you found purchasing our product for your friends in the UK to be super easy. At hampers.com, we strive to provide a seamless and convenient shopping experience for our customers, no matter where they are in the world. We are delighted to know that the shipping process went smoothly for you and that you were satisfied with the price of our hamper. We believe in offering high-quality products at a reasonable cost, and your kind words reaffirm that we're on the right track! Thank you once again for your support and kind feedback. We look forward to serving you and your gifting needs in the future. Congratulations to your friends on their engagement! Warm regards, Naomi [Customer Care]

Posted 1 year ago

“Lovely hamper that had everything drink flowers and other goodies well worth the money”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for your fantastic 5-star rating of hampers.com! We greatly appreciate your support and loyalty. It's truly wonderful to hear that our hamper exceeded your expectations and had everything you desired, including drinks, flowers, and other delightful goodies. Your kind words reaffirm our commitment to delivering high-quality products that are always worth the investment. We are grateful to have you as our valued customer, and we look forward to continuing to provide you with exceptional hampers that bring joy and delight. Once again, thank you for your continuous support and for taking the time to share your positive experience. If you have any further inquiries or need assistance in the future, please do not hesitate to contact our dedicated customer service team. Warmest regards, Naomi [Customer Care]

Posted 1 year ago

“I bought the Garden Tea Break Hamper as a gift for a hospital fundraising raffle, no booze allowed so chose this one for its all round appeal and would look good on the table. The hospital ward were delighted. It was delivered on time and in good condition.”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for taking the time to leave us a fantastic 5-star rating for hampers.com. We truly appreciate your support and loyalty as a customer. We are thrilled to hear that our Garden Tea Break Hamper met your expectations and made a wonderful gift for the hospital fundraising raffle. We understand the importance of selecting a hamper that appeals to everyone, especially when alcohol restrictions apply. Your thoughtful choice and attention to detail are commendable. It brings us joy to know that the hospital ward was delighted with the hamper. We always strive to deliver satisfaction, and your positive feedback reassures us that we are on the right track. Thank you again for your kind words and for choosing hampers.com as your go-to gift provider. We look forward to serving you again in the future. Warm regards, Naomi [Customer Care]

Posted 1 year ago

hampers.com is rated 4.8 based on 30,694 reviews