hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,707 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The wife absolutely loved her chocolate gift hamper. Well done. & thank you.”

Helpful Report

Posted 1 year ago

Dear Graham, Thank you so much for your glowing 5-star review of hampers.com! We are thrilled to hear that you and your wife loved the chocolate gift hamper. The wife absolutely loved her chocolate gift hamper. It warms our hearts to know that we could deliver such joy and satisfaction. We also wanted to take this opportunity to express our gratitude for your loyalty as a customer. Your continued support means the world to us, and it inspires us to consistently provide the best quality products and service. Once again, thank you for your kind words and wonderful review. We truly appreciate your feedback. If there is anything else we can assist you with, please don't hesitate to reach out. Warm regards, Naomi [Customer Care]

Posted 1 year ago

“I'm in south Africa and my son is in UK...I'm so impressed with your service and products, they are of high quality...my son really loved his last hamper that I sent him...keep up the good work...I give u 10 🌟 stars”

Helpful Report

Posted 1 year ago

Dear Lesego, Thank you so much for your outstanding 5-star rating of hampers.com! We greatly appreciate your support as a customer. We are thrilled to hear that you are impressed with our service and products. It brings us immense joy to know that we were able to help bridge the distance between you and your son in the UK. We take great pride in ensuring that our hampers are of the highest quality, and we're delighted that your son loved the last hamper you sent him. Your kind words are truly motivating for our team, and we promise to continue striving for excellence. Thank you, for your unwavering support and for awarding us with 10 shining stars! Kindest regards, Nicole (Customer Care Manager)

Posted 1 year ago

“great service with excellent products delivery was spot on and veryy well received by my friend whos birthday it was great idea for a present sat at a reasonable price”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear you had a positive experience with hampers.com. We are delighted that our great service and excellent products met your expectations. It's wonderful to hear that the delivery was spot on and that your friend loved their birthday gift. We strive to provide unique and thoughtful presents at a reasonable price, so we're glad to know we hit the mark. Once again, we thank you for your kind words and for choosing hampers.com. We look forward to welcoming you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Lovely hampers sent as a Thank You gift, they were very well received.”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for awarding us with a delightful 5-star rating! We greatly appreciate your kind feedback and are thrilled to hear that you were pleased with your experience at hampers.com. We take immense pride in curating lovely hampers, and nothing brings us more joy than knowing they have been well received. Your kind words truly motivate us to continue delivering exceptional service and high-quality products. Once again, we are truly grateful for your support and for choosing hampers.com as your go-to gift provider. If you ever need any assistance in the future, please don't hesitate to reach out to us. We'll be more than happy to assist you. Kind regards, Naomi [Customer care]

Posted 1 year ago

“easy ordering from a good web site friend loved it will use again”

Helpful Report

Posted 1 year ago

Dear Ena, Thank you so much for awarding us a 5-star rating on hampers.com! We are thrilled to hear that you had a wonderful experience with us. We are glad you found our website easy to navigate and order from. We strive to make the ordering process as convenient as possible for our customers. It brings us immense joy to know that your friend loved the hamper you ordered. We always aim to create memorable and delightful experiences for both the recipients and the senders. Thank you for choosing hampers.com, and we are thrilled to have earned your loyalty. We look forward to serving you again in the future. Warm regards, Naomi [Customer Care]

Posted 1 year ago

“Excellent delivery on time”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for your fabulous 5-star rating of hampers.com! We truly appreciate your kind words and the time you took to share your experience with us. It brings us immense joy to know that you found our delivery service excellent and that your order arrived on time. Our team strives to provide top-notch services, from start to finish, ensuring that our customers' satisfaction is our utmost priority. Once again, we want to express our gratitude for choosing hampers.com. We truly value your trust, and we look forward to serving you again in the future! Warmest regards, Naomi [Customer Care]

Posted 1 year ago

“Ordered Hamper for my friends birthday and selected a nominated date for delivery - Hamper finally delivered 5 days after nominated date. Whilst I have no complaint with Customer Service at Hampers as they responded promptly to every email I feel there is no point offering either a next day service or a nominated day if the courier company is unable to fulfill these options.”

Helpful Report

Posted 1 year ago

Dear L Thomson, I am Nicole, the Customer Care Manager at Hampers.com. I would like to sincerely apologise for the delay in delivering your selected gift. It is truly disappointing and unacceptable to experience such a delay, and I understand the importance of ensuring that this special occasion is celebrated on time. We never want to disappoint our valued customers, and I genuinely regret that we have done so this time. I have taken immediate action by addressing this issue internally with our carriers to understand what has happened and to ensure that we do not let you down again. I can see that a member of the customer care team has contacted you in the hopes of providing a resolution and restoring your trust. Your satisfaction is extremely important to us, and we are committed to making things right. Once again, I apologise for any inconvenience this may have caused. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“I have used your organisation sucessfully for several years. At present I am endeavouring to send a hamper to my daughter. However, I cannot procede past secur checkout because I am not stating 'method of delivery' or an adress is not correct or recorded. I freely admit that I am 'slow' with computers, but can usually manage to sort things out.”

Helpful Report

Posted 1 year ago

Dear Rod, Thank you so much for taking the time to provide us with your valuable feedback on your recent experience with hampers.com. We genuinely appreciate hearing from our customers and are always striving to improve our services. Please accept our sincerest apologies for the issues you encountered while attempting to send a hamper to your daughter. A member of the customer care team has reached out to you promptly to resolve your issue and help you in sending a thoughtful gift to your daughter. We want to assure you that we are here to assist you throughout the process and make it as smooth and hassle-free as possible. Thank you for your continued support and we look forward to making things right. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Delivery didn’t get delivered on the day I requested, really not happy. First and last time I will be using.”

Helpful Report

Posted 1 year ago

Dear Natalie, I am Nicole, the Customer Care Manager at Hampers.com. I would like to sincerely apologise for the delay in delivering your selected gift. It is truly disappointing and unacceptable to experience such a delay, and I understand the importance of ensuring that this special occasion is celebrated on time. We never want to disappoint our valued customers, and I genuinely regret that we have done so this time. I have taken immediate action by addressing this issue internally with our carriers to understand what has happened and to ensure that we do not let you down again. I can see that a member of the customer care team has reached out to you in the hopes of providing a resolution and restoring your trust. Your satisfaction is extremely important to us, and we are committed to making things right. Once again, I apologise for any inconvenience this may have caused. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Appreciate the large variety of hampers on offer as well as the 15% Anniversary discount. Delivery was prompt so all in all very happy with the company.”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you so much for giving hampers.com a 4-star rating! We truly appreciate your feedback and are delighted to hear that you enjoyed your experience with us. Your support means a lot to us and encourages us to continue delivering high-quality products and excellent service. Should you ever need anything in the future, please don't hesitate to reach out. We hope to have the pleasure of welcoming you again soon. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Good quality & value”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you so much for taking the time to rate hampers.com with 5 stars! We greatly appreciate your positive feedback and are thrilled that you had such a wonderful experience with us. At hampers.com, our utmost priority is to deliver good quality products and offer great value to our customers. Your mention of "Good quality & value" truly reflects our commitment to providing the best hampers possible. We sincerely hope to have the pleasure of welcoming you again soon. Thank you once again for choosing hampers.com and sharing your satisfaction with us! Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Easy to deal with and the hamper was lovely. Delivered exactly on the right date. will definately use again”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you so much for your wonderful 5-star rating of hampers.com! We truly appreciate your kind words and are thrilled to hear that you found our service easy to deal with. We are delighted to know that the hamper you received was lovely and that it was delivered precisely on the date you requested. Your satisfaction and positive feedback mean a lot to us. We are committed to providing the best customer service and ensuring timely deliveries, so it is truly gratifying to hear that we have exceeded your expectations. Once again, thank you for choosing hampers.com. We look forward to welcoming you again in the future! Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Hi Team! I used your services to please a friend for his anniversary. The shipment was delivered on time, the purpose was fulfilled, I was satisfied with the service! Thank you!”

Helpful Report

Posted 1 year ago

Hi Valued Customer, Thank you so much for taking the time to give us a 5-star rating! We truly appreciate it. We're thrilled to hear that you trusted us to share the joy of gifting with your friend on their anniversary. It's great to know that the hamper was delivered on time and your friend was delighted. Once again, thank you for choosing hampers.com. We hope to have the opportunity to welcome you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“I got the luxury gin hamper for my manager’s 60th birthday and I’m delighted I got it. I love the packaging and the contents of this hamper and I’m sure my manger will appreciate them too 🥰 my delivery was also set for a particular day at an extra cost and it got here on time!”

Helpful Report

Posted 1 year ago

Dear Susan, Thank you so much for your amazing 5-star rating of hampers.com! We sincerely appreciate your feedback and are thrilled to hear that you had a delightful experience. We are overjoyed to know that you chose our luxury gin hamper for your manager's 60th birthday and that you were pleased with it. The packaging and contents of our hampers are carefully chosen to ensure the utmost satisfaction, and we're glad they met your expectations. We're certain your manager will appreciate them as well, and we hope their birthday celebration is absolutely fantastic. We also understand the importance of timely delivery, especially for special occasions. We're glad to hear that you opted for a specific delivery date at an extra cost and that it arrived right on time. Our team strives to provide efficient and reliable service, so we're delighted that we could meet your expectations. Once again, thank you for your valued feedback and for choosing hampers.com. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We wish you all the best! Warmest regards, Naomi [Customer Care]

Posted 1 year ago

“So much choice its hard to decide! In the end we gifted a beautiful wine hamper that was much appreciated by our friend and colleague.”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for your incredible 5-star rating of hampers.com! We are thrilled to hear that you had such a positive experience with us. We completely understand your sentiment - with so much choice, it can be quite challenging to make a decision! However, we are delighted to know that you ultimately selected one of our beautiful wine hampers. We couldn't be happier that it was well-received by your friend and colleague. Your satisfaction means the world to us, and we are immensely grateful for your support. Should you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again at hampers.com! Kind regards Naomi [Customer Care]

Posted 1 year ago

“Was a present for my mother in law, for her birthday I was told that everything was just perfect”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for giving hampers.com a 5-star rating! We truly appreciate your kind words and feedback on your recent purchase. We are thrilled to hear that the hamper you ordered was a perfect present for your mother-in-law's birthday. It warms our hearts to know that everything was to your satisfaction. At hampers.com, ensuring an exceptional experience for our customers is always our top priority. We take great pride in curating high-quality hampers, and we are glad that we could contribute to making your mother-in-law's birthday a special one. If there is anything else we can assist you with in the future, please do not hesitate to contact us. Thank you once again for choosing hampers.com. Best regards, Naomi [Customer Care]

Posted 1 year ago

“My brother and his family thought the hamper was awesome 🙌”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for your amazing 5-star rating of hampers.com! We truly appreciate your support and are thrilled to hear that you had a fantastic experience with us. Also, we are delighted to know that your brother and his family thought the hamper was awesome! 🙌 It warms our hearts to bring joy and satisfaction to our customers and their loved ones. Thank you once again for your kind words and for choosing hampers.com. We look forward to serving you again in the future! Best regards, Naomi [Customer Care]

Posted 1 year ago

“I send a hamper about 3 times a year. I order online from Canada and it is delivered in England. It is always wonderful and a grea surprise for the recipient.”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for your fantastic 5-star rating of hampers.com! We truly appreciate your kind words and are delighted to hear that you have been enjoying our service. We are thrilled to be your go-to choice for sending hampers, especially when it comes to surprising your loved ones in England all the way from Canada. We're glad to know that the hampers have always been wonderful and made for a great surprise for the recipients. Your loyalty as a customer means the world to us, and we are committed to consistently providing top-notch service and exceptional hampers. We look forward to helping you create more memorable moments with our hampers in the future. Thank you once again for your support and trust in hampers.com! Warm regards, Naomi [Customer Care]

Posted 1 year ago

“After ordering a hamper I had to change the delivery date. I cannot fault the company so accommodating and helpful. On delivery the hamper was well recieved and the contents well presented and very good quality.”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for your wonderful 5-star review of hampers.com! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We are delighted that we were able to accommodate your request to change the delivery date of your hamper. Our team strives to provide excellent customer service, and we are glad that we could be of assistance to you. It brings us joy to know that the hamper was well received and that the contents were presented beautifully and of great quality. We take pride in curating the finest products for our hampers, and your satisfaction means the world to us. Once again, thank you for choosing hampers.com and for taking the time to share your positive feedback. We look forward to serving you again in the future! Warm regards, Naomi [Customer Care]

Posted 1 year ago

“All items in the hamper were of excellent quality. The hamper looked great and my friend was delighted to receive it!”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for leaving us a wonderful 5-star rating for hampers.com! We are absolutely thrilled to hear that you had such a positive experience with us. It brings us great joy to know that all the items in the hamper were of excellent quality and that the hamper itself looked great. We strive to curate only the finest products for our customers, and your feedback reassures us that our efforts are paying off. Moreover, we are delighted to learn that your friend was truly happy to receive the hamper. Making someone's day and spreading satisfaction is always our ultimate goal! Thank you once again for your kind words and support. We truly appreciate it, and we look forward to assisting you with any future hampers you may need. Warm regards, Naomi [Customer Care] Hampers.com Team

Posted 1 year ago

hampers.com is rated 4.8 based on 30,707 reviews