hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,696 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely hamper that had everything drink flowers and other goodies well worth the money”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for your fantastic 5-star rating of hampers.com! We greatly appreciate your support and loyalty. It's truly wonderful to hear that our hamper exceeded your expectations and had everything you desired, including drinks, flowers, and other delightful goodies. Your kind words reaffirm our commitment to delivering high-quality products that are always worth the investment. We are grateful to have you as our valued customer, and we look forward to continuing to provide you with exceptional hampers that bring joy and delight. Once again, thank you for your continuous support and for taking the time to share your positive experience. If you have any further inquiries or need assistance in the future, please do not hesitate to contact our dedicated customer service team. Warmest regards, Naomi [Customer Care]

Posted 1 year ago

“I bought the Garden Tea Break Hamper as a gift for a hospital fundraising raffle, no booze allowed so chose this one for its all round appeal and would look good on the table. The hospital ward were delighted. It was delivered on time and in good condition.”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for taking the time to leave us a fantastic 5-star rating for hampers.com. We truly appreciate your support and loyalty as a customer. We are thrilled to hear that our Garden Tea Break Hamper met your expectations and made a wonderful gift for the hospital fundraising raffle. We understand the importance of selecting a hamper that appeals to everyone, especially when alcohol restrictions apply. Your thoughtful choice and attention to detail are commendable. It brings us joy to know that the hospital ward was delighted with the hamper. We always strive to deliver satisfaction, and your positive feedback reassures us that we are on the right track. Thank you again for your kind words and for choosing hampers.com as your go-to gift provider. We look forward to serving you again in the future. Warm regards, Naomi [Customer Care]

Posted 1 year ago

“Gorgeous hampers! I ordered 2 for my daughter’s birthday and they make lovely gifts. Unfortunately one of the boxes arrived damaged due to courier error but I was sent a replacement box to transfer my items into the next day. Excellent customer service and I will definitely be buying from them again. Thank you!”

Helpful Report

Posted 1 year ago

Dear valued Customer, Thank you so much for your wonderful five-star rating of hampers.com! We are absolutely thrilled to hear that you enjoyed our gorgeous hampers and found them to be lovely gifts for your daughter's birthday. We apologize for the inconvenience caused by the damaged box due to a courier error. However, we are pleased that our customer service team promptly resolved the issue by sending you a replacement box for transferring your items. It is our top priority to ensure that our customers receive exceptional service, and we are glad we were able to assist you in a timely manner. We truly appreciate your kind words about our excellent customer service. Rest assured, we will continue to strive to meet and exceed your expectations. We can't wait to have the pleasure of serving you again in the future! Once again, thank you for choosing hampers.com! Best regards, Naomi [Customer Care]

Posted 1 year ago

“My only complaint is that there was no more choice for beer hampers. The person I was buying for doesnt drink wine or champagne and the choice was very limited”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for giving hampers.com a fantastic 5-star rating! We truly appreciate your loyalty and support. We also appreciate your valuable feedback regarding the beer hamper selection. We apologize for any inconvenience caused by the limited choices available. We constantly strive to improve our offerings, and your feedback will certainly help us in expanding our range of beer hampers for customers like you. Once again, thank you for your continued support. If you have any further suggestions or requests, please feel free to reach out to our customer service team. We are always here to assist you. Warm regards, Naomi [Customer Care]

Posted 1 year ago

“We like to send these hampers ofr birthdays to family. They are always thrilled to receive them. The food is fresh and there is much variety. Thank you!”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for your kind words and for awarding us a 5-star rating for your experience with hampers.com. We are thrilled to hear that you enjoy sending our hampers to your family for birthdays, and even more delighted to know that they are always thrilled to receive them. We take great pride in sourcing fresh and diverse food items for our hampers, ensuring that each recipient receives a delightful surprise. We are grateful for your loyalty as a customer and appreciate your ongoing support. Once again, thank you for taking the time to share your positive feedback. We look forward to continuing to serve you and providing you with many more enjoyable gifting experiences. Thank you! Warm regards, Naomi [Customer Care]

Posted 1 year ago

“It was excellent service thank you .”

Helpful Report

Posted 1 year ago

Dear Sima, Thank you for your outstanding 5-star rating of hampers.com! We truly appreciate your support and feedback. It was excellent service, and we are delighted that you were satisfied with your experience. Once again, thank you for choosing hampers.com. We look forward to serving you again in the future! Warm regards, Naomi [Customer Care]

Posted 1 year ago

“I paid for named day delivery (I e. 3rd September) & it was delivered on 4th September !!”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for taking the time to share your experience with us here at hampers.com. We truly appreciate your feedback and would like to extend our apologies for the inconvenience caused by the delayed delivery of your order. We understand how important it is for our customers to receive their packages on time, especially when they have specifically chosen a named day delivery option. We apologize for not meeting your expectations in this regard. To improve our services, we would love to hear more from you. We will contact you directly to have this resolved for you. Once again, thank you for bringing this matter to our attention. We value your feedback and are committed to providing a better experience for all our valued customers. Kind regards, Naomi [Customer Care]

Posted 1 year ago

“Very happy with it, well presented and very good quality many thanks”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for your fantastic 5-star rating of hampers.com! We truly appreciate your support and are thrilled to hear that you are very happy with your purchase. We take great pride in ensuring that our hampers are well presented and of the highest quality, so your kind words mean a lot to us. Once again, thank you for choosing hampers.com. If you ever need anything else, please don't hesitate to reach out. Many thanks! Warm regards, Naomi [Customer Care]

Posted 1 year ago

“Very pleased with the whole experience, even contact with the office was a positive experience. The hamper arrived on time, recipient was well pleased. Was difficult to deciding which hamper to send to someone on a diet but the cheese and accompaniments was a good choice...no sugar! Will deffinately use you again”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for taking the time to leave us a fantastic 5-star rating! We greatly appreciate your support and are thrilled to hear that you had a positive experience with hampers.com. We're delighted to know that you were pleased with the entire experience, including your contact with our office. Customer satisfaction is our top priority, and we're glad we could meet your expectations. We're also glad to hear that the hamper arrived on time and that the recipient was pleased. We understand that choosing a hamper that suits someone on a diet can be challenging, but we're happy that our cheese and accompaniments hamper was a good choice with no sugar. Thank you for your kind words and for mentioning that you will definitely use our services again. We can't wait to assist you in the future and provide you with another exceptional experience! Once again, thank you for choosing hampers.com and for your wonderful review. We truly value your support. Warm regards, Naomi [Customer Care]

Posted 1 year ago

“The wife absolutely loved her chocolate gift hamper. Well done. & thank you.”

Helpful Report

Posted 1 year ago

Dear Graham, Thank you so much for your glowing 5-star review of hampers.com! We are thrilled to hear that you and your wife loved the chocolate gift hamper. The wife absolutely loved her chocolate gift hamper. It warms our hearts to know that we could deliver such joy and satisfaction. We also wanted to take this opportunity to express our gratitude for your loyalty as a customer. Your continued support means the world to us, and it inspires us to consistently provide the best quality products and service. Once again, thank you for your kind words and wonderful review. We truly appreciate your feedback. If there is anything else we can assist you with, please don't hesitate to reach out. Warm regards, Naomi [Customer Care]

Posted 1 year ago

“I'm in south Africa and my son is in UK...I'm so impressed with your service and products, they are of high quality...my son really loved his last hamper that I sent him...keep up the good work...I give u 10 🌟 stars”

Helpful Report

Posted 1 year ago

Dear Lesego, Thank you so much for your outstanding 5-star rating of hampers.com! We greatly appreciate your support as a customer. We are thrilled to hear that you are impressed with our service and products. It brings us immense joy to know that we were able to help bridge the distance between you and your son in the UK. We take great pride in ensuring that our hampers are of the highest quality, and we're delighted that your son loved the last hamper you sent him. Your kind words are truly motivating for our team, and we promise to continue striving for excellence. Thank you, for your unwavering support and for awarding us with 10 shining stars! Kindest regards, Nicole (Customer Care Manager)

Posted 1 year ago

“great service with excellent products delivery was spot on and veryy well received by my friend whos birthday it was great idea for a present sat at a reasonable price”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you so much for taking the time to leave us a 5-star rating! We truly appreciate your support and are thrilled to hear you had a positive experience with hampers.com. We are delighted that our great service and excellent products met your expectations. It's wonderful to hear that the delivery was spot on and that your friend loved their birthday gift. We strive to provide unique and thoughtful presents at a reasonable price, so we're glad to know we hit the mark. Once again, we thank you for your kind words and for choosing hampers.com. We look forward to welcoming you again in the future. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Lovely hampers sent as a Thank You gift, they were very well received.”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for awarding us with a delightful 5-star rating! We greatly appreciate your kind feedback and are thrilled to hear that you were pleased with your experience at hampers.com. We take immense pride in curating lovely hampers, and nothing brings us more joy than knowing they have been well received. Your kind words truly motivate us to continue delivering exceptional service and high-quality products. Once again, we are truly grateful for your support and for choosing hampers.com as your go-to gift provider. If you ever need any assistance in the future, please don't hesitate to reach out to us. We'll be more than happy to assist you. Kind regards, Naomi [Customer care]

Posted 1 year ago

“easy ordering from a good web site friend loved it will use again”

Helpful Report

Posted 1 year ago

Dear Ena, Thank you so much for awarding us a 5-star rating on hampers.com! We are thrilled to hear that you had a wonderful experience with us. We are glad you found our website easy to navigate and order from. We strive to make the ordering process as convenient as possible for our customers. It brings us immense joy to know that your friend loved the hamper you ordered. We always aim to create memorable and delightful experiences for both the recipients and the senders. Thank you for choosing hampers.com, and we are thrilled to have earned your loyalty. We look forward to serving you again in the future. Warm regards, Naomi [Customer Care]

Posted 1 year ago

“Excellent delivery on time”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for your fabulous 5-star rating of hampers.com! We truly appreciate your kind words and the time you took to share your experience with us. It brings us immense joy to know that you found our delivery service excellent and that your order arrived on time. Our team strives to provide top-notch services, from start to finish, ensuring that our customers' satisfaction is our utmost priority. Once again, we want to express our gratitude for choosing hampers.com. We truly value your trust, and we look forward to serving you again in the future! Warmest regards, Naomi [Customer Care]

Posted 1 year ago

“Ordered Hamper for my friends birthday and selected a nominated date for delivery - Hamper finally delivered 5 days after nominated date. Whilst I have no complaint with Customer Service at Hampers as they responded promptly to every email I feel there is no point offering either a next day service or a nominated day if the courier company is unable to fulfill these options.”

Helpful Report

Posted 1 year ago

Dear L Thomson, I am Nicole, the Customer Care Manager at Hampers.com. I would like to sincerely apologise for the delay in delivering your selected gift. It is truly disappointing and unacceptable to experience such a delay, and I understand the importance of ensuring that this special occasion is celebrated on time. We never want to disappoint our valued customers, and I genuinely regret that we have done so this time. I have taken immediate action by addressing this issue internally with our carriers to understand what has happened and to ensure that we do not let you down again. I can see that a member of the customer care team has contacted you in the hopes of providing a resolution and restoring your trust. Your satisfaction is extremely important to us, and we are committed to making things right. Once again, I apologise for any inconvenience this may have caused. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“I have used your organisation sucessfully for several years. At present I am endeavouring to send a hamper to my daughter. However, I cannot procede past secur checkout because I am not stating 'method of delivery' or an adress is not correct or recorded. I freely admit that I am 'slow' with computers, but can usually manage to sort things out.”

Helpful Report

Posted 1 year ago

Dear Rod, Thank you so much for taking the time to provide us with your valuable feedback on your recent experience with hampers.com. We genuinely appreciate hearing from our customers and are always striving to improve our services. Please accept our sincerest apologies for the issues you encountered while attempting to send a hamper to your daughter. A member of the customer care team has reached out to you promptly to resolve your issue and help you in sending a thoughtful gift to your daughter. We want to assure you that we are here to assist you throughout the process and make it as smooth and hassle-free as possible. Thank you for your continued support and we look forward to making things right. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Delivery didn’t get delivered on the day I requested, really not happy. First and last time I will be using.”

Helpful Report

Posted 1 year ago

Dear Natalie, I am Nicole, the Customer Care Manager at Hampers.com. I would like to sincerely apologise for the delay in delivering your selected gift. It is truly disappointing and unacceptable to experience such a delay, and I understand the importance of ensuring that this special occasion is celebrated on time. We never want to disappoint our valued customers, and I genuinely regret that we have done so this time. I have taken immediate action by addressing this issue internally with our carriers to understand what has happened and to ensure that we do not let you down again. I can see that a member of the customer care team has reached out to you in the hopes of providing a resolution and restoring your trust. Your satisfaction is extremely important to us, and we are committed to making things right. Once again, I apologise for any inconvenience this may have caused. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Appreciate the large variety of hampers on offer as well as the 15% Anniversary discount. Delivery was prompt so all in all very happy with the company.”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you so much for giving hampers.com a 4-star rating! We truly appreciate your feedback and are delighted to hear that you enjoyed your experience with us. Your support means a lot to us and encourages us to continue delivering high-quality products and excellent service. Should you ever need anything in the future, please don't hesitate to reach out. We hope to have the pleasure of welcoming you again soon. Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Good quality & value”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you so much for taking the time to rate hampers.com with 5 stars! We greatly appreciate your positive feedback and are thrilled that you had such a wonderful experience with us. At hampers.com, our utmost priority is to deliver good quality products and offer great value to our customers. Your mention of "Good quality & value" truly reflects our commitment to providing the best hampers possible. We sincerely hope to have the pleasure of welcoming you again soon. Thank you once again for choosing hampers.com and sharing your satisfaction with us! Kindest Regards, Nicole (Customer Care Manager)

Posted 1 year ago

hampers.com is rated 4.8 based on 30,696 reviews