hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,673 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Above and beyond service, first Hamper totally wrecked by Evri, Hampers replaced it and it was safely delivered by DPD.”

Helpful Report

Posted 1 year ago

Dear Andrew, Thank you so much for your fantastic 5-star review! We're thrilled to hear that our team went above and beyond to ensure your hamper was delivered safely after the initial hiccup. 🙌 Your satisfaction truly matters to us, and we're grateful for your understanding and kind words. We look forward to serving you again soon! Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Excellent hamper that made my grandfather very happy on his birthday with all the delicious treats!”

Helpful Report

Posted 1 year ago

Dear Jo, Thank you so much for your glowing 5-star review! We're absolutely delighted to hear that your grandfather enjoyed his birthday hamper filled with delicious treats. 🎉 It's heartwarming to know that our hampers can bring joy to special occasions. Your kind words truly mean a lot to us, and we look forward to serving you again in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Great selection of hampers and prompt delivery.”

Helpful Report

Posted 1 year ago

Dear Stephen, Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our selection of hampers to be great and that your delivery was prompt. 🙌 Your satisfaction means the world to us, and we look forward to serving you again for your next occasion! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“So, i ordered a hamper for family (from Australia to UK) and the wrong item was sent post Christmas. However, I can say once I let the team at Hampers know of the issue they refunded me and sent out another (correct) hamper within 2 days. My sister-in-law was thrilled with the received hamper. Great customer service 👏”

Helpful Report

Posted 1 year ago

Dear Janis, Thank you for taking the time to express your concerns. I'm truly sorry to hear about the mix-up with your order, especially during the holiday season when expectations are so high. It’s frustrating to receive an entirely incorrect item, and I can understand your disappointment. We take such issues very seriously and will investigate how this error occurred to prevent it from happening again. Your feedback is essential for us to improve our services. Our customer care team will be reaching out to assist you further and ensure we resolve this matter promptly. Thank you for your understanding, and we hope to provide you with a better experience in the future. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Product as described with fast delivery befroe Christmas”

Helpful Report

Posted 1 year ago

Dear Mark, Thank you so much for your amazing 5-star review! We're thrilled to hear that your order arrived quickly and just in time for Christmas. 🎄 Your feedback means a lot to us, and we’re delighted to have met your expectations. We look forward to serving you again in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Excellent service from order to delivery”

Helpful Report

Posted 1 year ago

Dear Antony, Thank you for your fantastic 5-star review! We're so pleased to hear that you experienced excellent service from the moment you placed your order to the delivery. 🌟 Your feedback truly encourages us to maintain our high standards, and we can’t wait to assist you again in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Having decided on a hamper, I was able to select a day for delivery when I knew the recipient would be at home to receive it. Everything went very smoothly and I was kept up to date with the delivery times. Very impressed!”

Helpful Report

Posted 1 year ago

Dear Ruth, Thank you so much for your fantastic 5-star review! We’re thrilled to know that you found the delivery process smooth and that we were able to keep you updated along the way. 😊 It's our priority to ensure everything runs seamlessly, and your kind words truly mean a lot to us. We can’t wait to see you again for your next order! Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“My recipient was celebrating her 90th birthday and was absolutely delighted with her hamper. I liked the generous portions of the products it contained as, is so often with other hampers, the jam is usually in a small pot and tea is just a couple of teabags. I will be using your service again.”

Helpful Report

Posted 1 year ago

Dear Christine, Thank you for your fantastic 5-star review! We're thrilled to hear that the hamper was a hit for your recipient’s 90th birthday. We take great pride in offering generous portions, and it’s wonderful to know that you appreciated that! 🎉 Your kind words mean so much to us, and we can’t wait to welcome you again in the future. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Bought for son and daughter in law they where very happy with the items in the hamper and espech loved the chocolate and cheese and chive popcorn : ) bit of a hickup with the delivery as the driver did not knock on door and left it at front door and they live in a block of flats so could of been a bit pricey misshap : (”

Helpful Report

Posted 1 year ago

Dear D, Thank you so much for your wonderful review! We’re delighted to hear that your son and daughter-in-law loved the items in their hamper, especially the chocolate and cheese and chive popcorn! 😊 We sincerely apologise for the hiccup with the delivery. It’s important to us that our hampers arrive safely, and we appreciate your understanding regarding the situation. Your feedback is invaluable as we aim to provide the best experience possible. Thank you once again for choosing us, and we hope to welcome you again in the future! Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Have paid for 30/12/24 delivery and delivered on 31/12/24. Happy New Year !”

Helpful Report

Posted 1 year ago

Dear Dionisios, Thank you for taking the time to share your experience. We're glad to hear you enjoyed your order, even though the delivery timing didn't align as expected. We sincerely apologise for any inconvenience this may have caused, especially during the festive period. Your feedback is important to us as we strive to improve our services. We appreciate your understanding and wish you a wonderful New Year! Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Great items but the hamper, doesn’t actually come in a hamper. It comes in a drawstring bag! I had to buy a wicker hamper separately to put everything in so it could be presented nicely as a hamper. Name of the website is a bit deceiving!”

Helpful Report

Posted 1 year ago

Dear Kaz, Thank you for taking the time to share your thoughts with us. We’re glad to hear you enjoyed the items in the hamper. However, we genuinely apologize for the confusion regarding the packaging. We understand that the presentation is key for a perfect gifting experience, and we appreciate your feedback regarding the drawstring bag. Your input is invaluable, and we will certainly take it into consideration as we continue to improve our offerings. We hope you'll give us another chance in the future, as we're committed to providing a delightful experience for our customers. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Good customer service. Clear communication and recipients described hamper as lovely.”

Helpful Report

Posted 1 year ago

Dear Christine, Thank you for your amazing 5-star review! We're so glad to hear that you experienced good customer service and that your recipients found the hamper lovely. Your feedback truly brightens our day and motivates us to keep delivering the best! We can't wait to welcome you again soon. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Good product and service at reasonable cost”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you for your fantastic 5-star review! We’re thrilled to hear that you were pleased with both our product and service at a reasonable cost. Your satisfaction means everything to us, and we greatly appreciate your kind words. We look forward to welcoming you again soon. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Really quick delivery. Great choice of Hampers and fair price”

Helpful Report

Posted 1 year ago

Dear Hailey, Thank you so much for your wonderful 5-star review! We're delighted to hear that you found our delivery quick and enjoyed our selection of hampers at fair prices. Your feedback is truly appreciated and means a lot to us. We can't wait to welcome you again soon. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Brilliant thank you”

Helpful Report

Posted 1 year ago

Dear Amanda, Thank you so much for your wonderful 5-star review! We're delighted to hear that you found your experience brilliant. Your support means the world to us, and we're here to help anytime you need. Looking forward to welcoming you again. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Living in Australia, I wanted to send my brother a 70th birthday present, in the UK. The hamper I selected was delivered exactly when they said it would be and was precisely what was advertised. Great service. Would definitely recommend them”

Helpful Report

Posted 1 year ago

Dear Martin, Thank you so much for your amazing 5-star review! We’re thrilled to hear that your brother’s 70th birthday hamper was delivered on time and met your expectations. It’s fantastic to know that you found our service reliable. We appreciate your recommendation and look forward to helping you celebrate more special occasions! Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Easy and quick, definitely helped me avoid stress over the Christmas period. Lots of good selections to choose from, highly recommend and will use again in future.”

Helpful Report

Posted 1 year ago

Dear Katie, Thank you so much for your fantastic 5-star review! We're thrilled to hear that our hampers helped you avoid stress during the busy Christmas period. It's great to know that you appreciated the variety of selections available. We truly value your recommendation and look forward to assisting you again in the future! Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“The hamper was as described, turned up when it was supposed to and made a nice gift for family so far away.”

Helpful Report

Posted 1 year ago

Dear Annabelle, Thank you for your fantastic 5-star review! We're thrilled to hear that the hamper met your expectations and arrived on time. It's wonderful to know it made a lovely gift for your family, no matter the distance. Your kind words inspire us to keep providing the best service possible. We look forward to welcoming you again soon. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“The hamper I order is sent to my brother and his family in Scotland and they have been very happy each year with the hamper.”

Helpful Report

Posted 1 year ago

Dear Patricia, Thank you for your fantastic 5-star review! We're so pleased to hear that your brother and his family have been happy with their hampers each year. Your continued support means the world to us, and we're thrilled to be a part of their celebrations. We look forward to welcoming you again in the future. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“I live overseas, and wanted to get a Christmas gift for family members. The whole process was so easy and I was updated so well to let me know that the hampers had been dispatched, and when they had arrived. Family very pleased with the hamper contents. Fantastic!”

Helpful Report

Posted 1 year ago

Dear Theresa, Thank you for your fantastic 5-star review! We're thrilled to hear that our service made it easy for you to send a Christmas gift to your family overseas and that they enjoyed the hamper contents. Your satisfaction and feedback inspire us to keep delivering the best experience possible. We look forward to welcoming you again in the future. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

hampers.com is rated 4.8 based on 30,673 reviews