hampers.com Reviews

Name: hampers.com
Address: 36 Innovation Drive, Milton Park, Abingdon, Oxfordshire
Rating: 4.79

4.8 Rating 30,868 Reviews

97 %

of reviewers recommend hampers.com

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your choice of hampers is superb.This one was ideal for my son,who really was impressed.Buying was easy,and your delivery was excellent,I am very grateful,thank you.🤗”

Helpful Report

Posted 1 year ago

Dear Patricia, Thank you so much for your glowing 5-star review! We're thrilled to hear that you found the perfect hamper for your son and that he was impressed. It’s our goal to make the buying experience as seamless as possible, so we're delighted that you found it so easy. Your kind words about our delivery service mean a lot to us, and we truly appreciate your gratitude. We look forward to helping you with more wonderful hampers in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Fantastic hamper great boys night in. Quality ingredients and tasty beers”

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Posted 1 year ago

Dear Heather, Thank you for your 3-star review! We're glad to hear you liked the products but are truly sorry to learn about the issue with the crisp packet. We understand how disappointing it must have been to receive stale items. Your feedback is invaluable to us, and we’re looking into this matter to ensure it doesn’t happen again. A member of our customer service team will reach out to you to discuss your concerns. We hope to improve your experience in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Great gift sent quickly”

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Posted 1 year ago

Dear Karim, Thank you for your wonderful 5-star review! We're so pleased to hear that your gift was sent quickly and met your expectations. Delivering joy in a timely manner is what we strive for! We appreciate your support and look forward to helping you with more great gifts in the future. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“I was very impressed by the speed with which the order was processed. As it was an international order from South Africa to my grandson in UK it was important that it reached him quickly . His address was tricky but identified on your excellent system . Communication from you was constant , keeping me aware of the progress of the order. Especially as a previous order ( not you) did not work - it was a relief to find such an efficient service.”

Helpful Report

Posted 1 year ago

Dear Dorothy, Thank you for your fantastic 5-star review! We're delighted to hear that your order was processed swiftly and reached your grandson in the UK without a hitch. It's wonderful that our system could handle the tricky address with ease! We pride ourselves on keeping our customers updated, so it’s gratifying to know that our communication made you feel supported throughout the process. Your relief from your previous experience truly resonates with us, and we’re so pleased that we could provide you with a reliable service. We look forward to assisting you again for more special deliveries in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Reipient delighted with the hamper. It made a nice offering instead of flowers for a sad occasion - a little bit of comfort in a box!”

Helpful Report

Posted 1 year ago

Dear Susan, Thank you for your heartfelt 5-star review! We're so glad to hear that the hamper brought a bit of comfort during such a sad occasion. It's wonderful to know that it served as a thoughtful alternative to flowers and was well-received by the recipient. Your kind words inspire us to continue creating meaningful gifts that offer a little joy in challenging times. We look forward to helping you again in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Delivery of hamper was slow”

Helpful Report

Posted 1 year ago

Dear Marilyn, Thank you for your 3-star review! We appreciate your feedback regarding the delivery time of your hamper. We strive to ensure all deliveries are timely, and I'm sorry to hear we didn't meet your expectations this time. Your concerns are important to us, and we'll be looking into ways to improve our delivery process. A member of our customer service team will be in touch to discuss further with you. We hope to provide you with a more seamless experience in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Used hampers.com to send a 40th birthday present for my sister. Was impressed with the selection, ease of purchase and she loved the hamper. Would use again.”

Helpful Report

Posted 1 year ago

Dear Lorna, Thank you for your fantastic 5-star review! We're thrilled to hear that you found our selection impressive and that your sister loved her birthday hamper. It’s always rewarding to know we’ve contributed to such special celebrations! We look forward to serving you again in the future for more memorable gifting experiences. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“I am super impressed with the communication and updates provided when an order is placed. This is my second delivery and it made the recipient sooo happy. The quality of contents were very good. Customer service is fabulous. I accidentally selected the wrong delivery date and asked, by email, if it could be bought forward. Hampers went above and beyond to then get my order delivered ASAP. I highly recommend.”

Helpful Report

Posted 1 year ago

Dear Jallay, Thank you so much for your amazing 5-star review! We’re overjoyed to hear that our communication and updates enhanced your shopping experience. It’s truly heartwarming to know that the recipient was so happy with their gift, and that you were pleased with the quality of the contents. We're also glad to hear about your positive experience with our customer service team! Going above and beyond to assist you is what we strive for, and your recommendation means the world to us. We look forward to helping you create more joyful moments in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“We ordered a hamper but it was not delivered on time, it may have been the couriers fault but not recieving any updates or tracking information led to a lot of stress. It was finally delivered but trying to contact Hampers.Com was not easy.”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you for your 3-star review! We truly appreciate your feedback regarding the delivery experience. I'm sorry to hear about the delays and the lack of updates; we understand how stressful that can be. We're continuously working to improve our communication and delivery processes, and your comments will be taken into consideration as we strive to do better. A member of our customer service team is also looking into your concerns and will reach out to you to discuss further. Thank you for your understanding, and we hope to serve you with a more positive experience in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“The dates were complicated and the address was not central, but it took longer than I expected. But well, they liked it, which is what matters in the end. I will order again!”

Helpful Report

Posted 1 year ago

Dear Janaína, Thank you for your thoughtful 4-star review! We're glad to hear that the recipients enjoyed the hamper, which is what truly matters. We understand that timing and location can sometimes be tricky, and we appreciate you bringing it to our attention. Your support means a lot to us, and we’re excited to assist you again for your next order! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Hampers makes my Christmas gifts in UK a breeze despite living on the West coast of the USA! The hampers selection is great, and the delivery has been on time as asked! No wonder I have been a customer for many, many years! Thank you! Carl”

Helpful Report

Posted 1 year ago

Dear Carl, Thank you for your wonderful 5-star review! We're delighted to hear that Hampers has made your Christmas gifting so seamless, even across the ocean. It’s fantastic to know you’ve been a loyal customer for many years and that our selection and timely delivery have consistently met your expectations. Your continued support truly inspires us to keep providing exceptional service. We can't wait to help you with your future gifting needs! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Hamper was beautiful. Lovely items, all very tasty. Well presented and all delivered easily.”

Helpful Report

Posted 1 year ago

Dear Valued Customer, Thank you for your wonderful 5-star review! We're thrilled to hear that you found the hamper beautiful and enjoyed all the tasty items included. Your kind words about the presentation and delivery mean a lot to us. We look forward to delighting you with more hampers in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“A Fantastic Experience with Hampers.com! I recently ordered a hamper from Hampers.com, and I am delighted to share my wonderful experience! From the moment I visited their website to the moment the hamper arrived at its destination, every step was seamless and enjoyable. Their website is user-friendly, with a vast selection of hampers to choose from, ensuring that there's something for everyone. The hamper I chose was beautifully presented, and the recipient was thrilled with the variety and quality of the products included. What impressed me the most about Hampers.com was their exceptional customer service. Despite a minor issue with the delivery, they were quick to respond and went above and beyond to rectify the situation, even offering a complimentary hamper as a gesture of goodwill. I highly recommend Hampers.com to anyone looking for a unique and thoughtful gift for their loved ones. Their commitment to quality, customer satisfaction, and timely delivery makes them stand out from other companies. I will definitely be using their services again!”

Helpful Report

Posted 1 year ago

Dear John, Thank you so much for your outstanding 5-star review! We’re absolutely delighted to hear that your experience with Hampers.com was seamless and enjoyable from start to finish. Your appreciation for our user-friendly website and quality products truly warms our hearts. We also thank you for recognising our customer service efforts. It’s wonderful to know that we could effectively address your concerns and make things right for you. Your recommendation means a lot to us, and we can’t wait to assist you again in the future! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Bought it as a Christmas gift. It arrived on time and my parents were delighted with it.”

Helpful Report

Posted 1 year ago

Dear valuable Customer, Thank you so much for your fantastic 5-star review! We're thrilled to hear that your parents loved their Christmas gift and that it arrived right on time. Your satisfaction means the world to us! We can't wait to serve you again in the future. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Very satisfied with the service from start to completion.”

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Posted 1 year ago

Dear Alice, Thank you so much for your amazing 5-star review! We’re delighted to hear that you were satisfied with our service from start to finish. Your feedback truly motivates us to continue providing the best experience possible! We look forward to serving you again soon. Warm regards, Naomi (Customer Care)

Posted 1 year ago

“All went very smoothly and I liked to receive the emails especially that it had arrived on the date I stated.”

Helpful Report

Posted 1 year ago

Dear Jonnet, Thank you for your kind 4-star review! We're glad to hear that everything went smoothly and that our email updates were helpful for you. We strive to keep our customers informed, and it’s great to know that you appreciated it. We hope to serve you again soon for an even better experience! Warm regards, Naomi (Customer Care)

Posted 1 year ago

“Good service”

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Posted 1 year ago

Dear Konstantin, Thank you for your excellent 5-star review! We’re so glad to hear that you appreciated our service. Your feedback is greatly valued! We look forward to welcoming you again soon. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Yes Absolutely happy Delivery on time Client oriented approach”

Helpful Report

Posted 1 year ago

Dear Konstantin, Thank you for your amazing 5-star review! We're delighted to hear that you are absolutely happy with our service and found our delivery to be timely. Your recognition of our client-oriented approach truly motivates us! We can’t wait to welcome you again soon. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Arrived Christmas Eve. Staff really helpful to make arrangements for it to arrive before Christmas. The look on my dad’s face when it arrived and his face opening it was the best gift I could receive. Quality hamper and quality products. Beautifully put together, highly recommend and will definitely order again. Thank you.”

Helpful Report

Posted 1 year ago

Dear Sarah, Thank you for your fantastic 5-star review! We're overjoyed to hear that we could help create such a memorable moment for you and your dad. It’s wonderful to know that you appreciated our efforts and the quality of our hampers. Your recommendation means the world to us. We can’t wait to have you shop with us again in the future. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

“Chose this hamper for sister & husband as a treat after a tough time. They were delighted with the hamper, lots of tasty treats & really cheered them up. Very good communication with company, letting me know about delivery time on the day & delivery completed.”

Helpful Report

Posted 1 year ago

Dear Annette, Thank you for your wonderful 5-star review! We are so glad to hear that the hamper brought joy to your sister and husband during a tough time. It’s our pleasure to ensure smooth communication and timely delivery, and your kind words mean a lot to us! We look forward to welcoming you again soon. Warm regards, Nicole (Customer Care Manager)

Posted 1 year ago

hampers.com is rated 4.8 based on 30,868 reviews