hampers.com Reviews

4.8 Rating 27,159 Reviews
98 %
of reviewers recommend hampers.com
4.8
Based on 27,159 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Refunds Process
Difficult
Read hampers.com Reviews

About hampers.com:

hampers.com is one of the largest gift hamper companies in the UK. Their mission is to “bring joy and wholehearted togetherness through gifting” by offering a wide range of thoughtfully curated, 100% carbon neutral food and drink gift hampers for any occasion or recipient. This includes corporate gifting, with a range of bespoke and branded options available too.

All the products in their hampers are carefully selected by their gifting experts from the finest quality, British producers where possible, who all share the same values.

With excellent rated customer service and a range of delivery options available, look no further for all your gifting needs.

Visit Website

Phone:

01235 833732

Email:

help@hampers.com

Location:

36 Innovation Drive,
Milton Park,
Abingdon
Oxfordshire
OX14 4RT

Write Your review

Tell us how hampers.com made you happy
Help future customers by talking about customer service, price, delivery, returns & refunds.
Minimum 10 characters
What's your name?
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
Anonymous
Anonymous  // 01/01/2019
ease to send gifts to England , I live in Cananda .
Helpful Report
Posted 1 week ago
Dear Primrose, Thank you so much for your wonderful 4-star rating of hampers.com! We truly appreciate your support and kind feedback. We are delighted to hear that our platform has provided you with ease in sending gifts to England, even though you reside in Canada. We strive to make the process seamless for our valued customers like you, no matter the distance. Furthermore, we would like to express our gratitude for your loyalty. Your continued support means the world to us and drives us to constantly improve our services. Thank you once again, Primrose! We look forward to serving you again soon. Warm regards, Gemma (customer care)
Posted 1 week ago
I was very impressed with the packaging, delivery and constant communication. It's was a great experience
Helpful Report
Posted 1 week ago
Dear valued customer, Thank you so much for taking the time to give us a 5-star rating here at hampers.com! We really appreciate your feedback and we're thrilled to hear that you had such a great experience with us. We pride ourselves on providing excellent packaging, timely delivery, and maintaining constant communication with our valued customers like you. Your satisfaction is our top priority, and we're delighted to know that we met your expectations. Thanks again for your support, and we look forward to serving you again soon! Kind regards, Gemma (Customer care)
Posted 1 week ago
Lovely hamper with lovely tasting dark chocolate which went perfectly with the red wine!
Helpful Report
Posted 1 week ago
Dear valued customer, Thank you so much for taking the time to give us a fantastic 5-star rating! We truly appreciate your support and are thrilled to hear that you loved our hampers at hampers.com. We're delighted that you found our hamper to be lovely, especially with the tasty dark chocolate that perfectly complemented the red wine. It's wonderful to know that we were able to provide you with a delightful experience. Once again, thank you for your glowing review and for being a valued customer. We can't wait to have the opportunity to serve you again soon! Warm regards, Gemma (Customer care)
Posted 1 week ago
Everything is great, fast shipping, package as in the picture. I highly recommend it, it's worth it. Thank you very much👍🏻👏👏👏🤗
Helpful Report
Posted 1 week ago
Dear Anna, Thank you so much for your amazing 5-star review of hampers.com! We truly appreciate your kind words and feedback. It's wonderful to hear that everything exceeded your expectations, from the fast shipping to the package being exactly as shown in the picture. Your recommendation means a lot to us, and we are thrilled that you found our hampers to be worth it. Thank you very much for your support! We look forward to serving you again in the future. Best regards, Gemma (Customer care)
Posted 1 week ago
Lovely hamper and the presentation looked great. Only downside is that the delivery company used left the food hamper on the floor outside the home address of the person gifted. Hopefully the recipient still considers it edible....
Helpful Report
Posted 1 week ago
Dear valued customer, Thank you so much for taking the time to share your feedback and experience with hampers.com! We truly value your thoughts and suggestions. We're thrilled to hear that you found our service to be prompt and efficient – that's exactly what we aim for! Delivering happiness to our customers is our top priority, and we're glad that you noticed our efforts in making your experience a positive one. We apologise if the delivery service you received didn't fully meet your expectations. We constantly strive to improve our service and appreciate your valuable input. If there's anything specific you'd like us to address regarding the hamper, please don't hesitate to let us know. We're more than willing to assist you and find a satisfactory solution. Should you have any other questions or require further assistance, please feel free to reach out to our customer support team. We're here to help and ensure your future experiences with us are exceptional. Thank you again for your review and for choosing hampers.com! Warm regards, Gemma (customer care)
Posted 1 week ago
best service. ordered from overseas
Helpful Report
Posted 2 weeks ago
Dear AMINMOHAMED, Thank you for your fantastic 5-star rating of hampers.com! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. We understand that ordering from overseas can sometimes be challenging, but we strive to provide the best service possible to our customers, regardless of their location. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations. Once again, thank you for choosing hampers.com. We look forward to serving you again in the future! Kind regards, Gemma
Posted 1 week ago
Hamper was really nice with very tasty scones
Helpful Report
Posted 2 weeks ago
Dear Anupom, Thank you for your 5* rating of hampers.com, we are so pleased you liked the hamper you bought and found the scones to be delicious! Thank you for choosing to shop with us, we hope you choose to do so again. Kind regards, Gemma (customer care)
Posted 1 week ago
Happy with the hamper
Helpful Report
Posted 2 weeks ago
Dear Paul, We would like to extend our sincerest appreciation for your outstanding 5-star rating of hampers.com. Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you are happy with the hamper you received. Our team works hard to curate high-quality hampers filled with delightful goodies, and it's always rewarding to know that our efforts resonate with customers like yourself. Once again, we cannot express our gratitude enough for your support and feedback. We hope to continue providing you with exceptional products and service in the future. Warm regards, Gemma (customer care)
Posted 1 week ago
Absolutely excellent service and a wonderful carefully selected range of products.
Helpful Report
Posted 2 weeks ago
Dear Jessica, Thank you so much for giving us a 5-star rating on hampers.com! We truly appreciate your support and feedback. We are thrilled to hear that you found our service absolutely excellent. Our team always strives to provide top-notch service to our valued customers like you. We are also delighted that you enjoyed our carefully selected range of products. Your kind words mean a lot to us, and your satisfaction is our utmost priority. We hope to serve you again soon and provide you with more delightful experiences. Warm regards, Gemma (customer care)
Posted 1 week ago
Easy to order Arrived exactly when they told me. My daughter loved it
Helpful Report
Posted 2 weeks ago
Dear Meryl, Thank you so much for your fantastic 5-star rating of hampers.com! We truly appreciate your feedback and are thrilled to hear that you found our service easy to order. We are also delighted that your hamper arrived exactly when we said it would, ensuring a timely delivery. It's wonderful to know that your daughter loved the hamper - we strive to create gifts that bring joy to the recipients. Once again, thank you for choosing hampers.com. We look forward to serving you again in the future! Best regards, Gemma (Customer care)
Posted 2 weeks ago
The delivery was topnotch
Helpful Report
Posted 2 weeks ago
Dear Olaleye, Thank you so much for your generous 5-star rating of hampers.com! We greatly appreciate your support and are thrilled to hear that you had a positive experience with our service. We strive to provide the best delivery service to ensure that your hampers arrive in perfect condition and on time. Thank you once again for choosing hampers.com. We look forward to serving you again in the future! Best regards, Gemma (Customer care)
Posted 2 weeks ago
Excellent service, great choice, just perfect to send as a treat. Lots of choice tea, biscuits, jam, cake, sweets etc with the afternoon tea hamper. Have ordered before, will order again. Thank you.
Helpful Report
Posted 2 weeks ago
Dear Lesley, Thank you so much for your wonderful 5-star rating on hampers.com! We truly appreciate your loyalty and support as a valued customer. We are delighted to hear that you had such a positive experience with our service and found our choice of products to be excellent. It warms our hearts to know that our hampers are just perfect for sending as a treat. Once again, thank you for your kind words and for being a loyal customer. We genuinely appreciate it. Warm regards, Gemma (customer care)
Posted 2 weeks ago
Great selection and easy checkout. Swift and effiecent. Only takes a few minutes to send gratitude to a loved one. How cool is that?!
Helpful Report
Posted 2 weeks ago
Dear Lucinda, Thank you so much for taking the time to rate hampers.com with 5 stars! We truly appreciate your loyalty as a customer and are thrilled to hear that you had a great experience. We're delighted to know that you found our selection great and the checkout process to be easy. It's fantastic that you also found our service swift and efficient. We couldn't agree more that being able to express gratitude to a loved one in just a few minutes is an amazing feeling! Thank you once again for your kind words and for being a loyal customer. We look forward to serving you again in the future. Warm regards, Gemma (Customer care)
Posted 2 weeks ago
I gave this hamper as a gift and they loved it.
Helpful Report
Posted 2 weeks ago
Dear Linda, Thank you so much for giving hampers.com a 5-star rating! We truly appreciate your feedback and support. We're thrilled to hear that you loved the hamper you purchased from us. We take great pride in curating high-quality hampers that make perfect gifts. Your satisfaction means a lot to us, and we're glad to hear that your gift was well-received. Thank you once again for choosing hampers.com. We hope to provide you with exceptional products and service for all your future gifting needs. Warm regards, Gemma (Customer care)
Posted 2 weeks ago
Thank you so much. Wonderful reliable service.
Helpful Report
Posted 2 weeks ago
Dear Katherine, Thank you so much for your 5-star rating of hampers.com! We truly appreciate your feedback and are thrilled to hear that you found our service wonderful and reliable. Your satisfaction is our utmost priority, and we look forward to serving you again in the future. Thank you once again for choosing hampers.com and for taking the time to share your positive experience with us. Kind regards, Gemma (Customer care)
Posted 2 weeks ago
Beautifully packaged and arrived quick and safely. My friend was so pleased with how beautifully packaged and tailored it was for her
Helpful Report
Posted 2 weeks ago
Dear valued customer, Thank you so much for taking the time to give hampers.com a 5-star rating! We truly value your feedback and are thrilled to hear that you had a positive experience with us. We're delighted that your hamper arrived quickly and safely. Our team takes great care to ensure that each package is beautifully packaged and tailored, so hearing that your friend was pleased with it brings us immense joy. Thank you once again for your support and for choosing hampers.com. We look forward to serving you again in the future! Best regards, Gemma (Customer care)
Posted 2 weeks ago
I have been sending “hampers.com” to family and friends in the UK for at least the last five year’s, they have hampers for all occasions which is great. Customer service agents are so helpful and friendly, and the hampers are delivered between twenty four to forty eight hours. They then email you to let you know that your hamper has been delivered.
Helpful Report
Posted 2 weeks ago
Dear Margaret, Thank you so much for your fantastic 5-star rating of hampers.com! We greatly appreciate your kind words and support. We are thrilled to hear that you have been a loyal customer of hampers.com for at least the last five years! It warms our hearts knowing that we have been able to provide you with hampers for all occasions, ensuring a delightful experience for both you and your loved ones in the UK. Our dedicated customer service agents always strive to go above and beyond to assist you with any inquiries or requests you may have. We are thrilled to hear that they have been helpful and friendly throughout your interactions with them. Once again, thank you for choosing hampers.com as your go-to service for sending hampers. Your loyalty means the world to us, and we look forward to serving you and your loved ones for many more years to come! Warm regards, Gemma (customer care)
Posted 2 weeks ago
From a google search, narrowed down to Hampers.com. Lots of choices, reasonable range of prices & products to choose from Very straightforward purchasing via website Delivery on time, Recipient over the moon!
Helpful Report
Posted 2 weeks ago
Dear customer, Thank you so much for your amazing 5-star rating of hampers.com! We truly appreciate your support and kind words. It's fantastic that you found us through a Google search and were impressed with our wide selection of options and reasonable prices. We work hard to make the purchasing process simple and straightforward on our website. And of course, ensuring timely delivery is one of our top priorities. We're delighted to hear that your recipient was over the moon with their hamper. Thank you again for choosing hampers.com and we hope to serve you again in the future! Kind regards, Gemma (customer care)
Posted 2 weeks ago
My friend absolutely loved her birthday hamper! Thank you so much
Helpful Report
Posted 2 weeks ago
Dear Sarah, Thank you so much for your wonderful 5-star rating and for taking the time to share your experience with hampers.com. We are thrilled to hear that your friend absolutely loved her birthday hamper! Our team works hard to curate the perfect gifts, and it's always heartwarming to receive such positive feedback. We greatly appreciate your loyalty as a customer and look forward to serving you again in the future. Should you need any assistance or have any special requests, please do not hesitate to reach out to us. Once again, thank you for choosing hampers.com, and we hope to exceed your expectations with our excellent products and service on your next purchase. Warm regards, Gemma (customer care)
Posted 2 weeks ago
Once again we have been delighted with your service. Very quick delivery and delicious afternoon tea.
Helpful Report
Posted 2 weeks ago
Dear Valued customer, Thank you so much for your outstanding 5-star rating of hampers.com! We are incredibly grateful for your support and loyalty. It brings us immense joy to know that our service has consistently met your expectations. Our team works diligently to ensure quick delivery and provide delicious afternoon tea options, so we're thrilled to hear that you enjoyed them. Your continued trust in our brand means the world to us. We truly appreciate your loyalty and look forward to serving you again in the future. If you ever need anything, please do not hesitate to reach out. Thank you once again, and have a wonderful day! Best regards, Gemma (customer care)
Posted 2 weeks ago
hampers.com is rated 4.8 based on 27,159 reviews