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Claytons Carpets Reviews

4.9 Rating 1,571 Reviews

99 %

of reviewers recommend Claytons Carpets

Company Reviews

4.9

Based on 1,571 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

01522 510210

Email:

sales@claytonscarpets.co.uk

Location:

Tritton Road (opp. NEXT), Dixon Street
Lincoln
LN6 7BN

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service and a lovely atmosphere. Ian was very helpful with our order, a special size was needed, he called the company to see if it was possible to make the item and also asked for the price difference. Great service all around I would not hesitate in recommending this company to anyone. Thankyou to all who made our visit stress free”

Posted 3 months ago

“We bought an electric recliner armchair earlier this year which just didn't feel right when it was delivered. Although there wasn't any faults with it they couldn't have been fairer in letting us change it and it's superb. On the strength of that we have just had a sofa and armchair delivered and it's also brilliant. Smooth and friendly transactions all round, thanks to Glynis for being patient with us and delivery men, Jake and Steve, for everything.”

Posted 4 months ago

“Excellent quality and great value. Delivery men were very efficient, pleasant and professional. A great service all round”

Posted 4 months ago

“Large showroom with a good selection of sofas to see and try. Glynis was very friendly, helpful and was there with all the answers to our questions when needed. Delivery was earlier that expected by a couple of Clayton’s finest who were efficient and friendly. First class experience from start to finish,”

Posted 5 months ago

“Best company I’ve ever dealt, with help from Glynis and advice in choosing our Sofa and a special thank you to Jake and Steve for the delivery 5 Star service”

Posted 5 months ago

“Yet again we have enjoyed first-class service from Claytons! new carpet and furniture for our loft conversion all arrived and fitted as arranged without any problems. Friendly and knowledgeable shop staff and fitters - brilliant”

Posted 5 months ago

“Have just had our lounge and three bedrooms fitted with carpets today and we are absolutely delighted with our purchase. We cannot fault the service we received in store, the visit from the estimator, ease of ordering and today the expert fitting of the carpets by the carpet fitters. Everyone we have encountered either in person or on the phone have been both professional and friendly and we thoroughly recommend this company.”

Posted 5 months ago

“We have used Clayton’s for over 30 years for carpets and sofas friendly helpful and knowledgeable carpet fitters are fantastic delivery guys are personable we are awaiting new setee and carpet next week we always speak to Nigel for carpets he’s very personable and extremely helpful 13 week wait for our G-Plan sofa is ok I think as they only make to order”

Posted 5 months ago

“Could not be happier with the service received. Everyone I spoke to from day 1 of ordering was brilliant. The delivery men were super helpful and put the sofas together perfectly. Just fabulous, thank you”

Posted 5 months ago

“Faultless throughout. Thank you”

Posted 6 months ago

“Friendly and efficient. Reasonably priced. Carpets were fitted very well and fitters cleaned up afterwards. Highly recommended”

Posted 6 months ago

“Jake and Steve arrived early and checked out the delivery route and then professionally manoeuvred our new sofa and footstool into the living room. The 'Stressless' chair was taken upstairs with the footstool and then the table was put together perfectly. We were impressed and happy with the service”

Posted 6 months ago

“Very positive experience. The quality of Claytons is obvious as soon as you enter and is backed up by the friendly and helpful sales team on the shop floor right through to the delivery team”

Posted 6 months ago

“Excellent experience. John was very professional and extremely helpful. Highly recommend!”

Posted 6 months ago

“Excellent customer service in store and very friendly delivery guys”

Posted 6 months ago

“The sale was simple and pleasant The delivery team were excellent We are happy with the service from start to finish”

Posted 6 months ago

“Excellent timely service from your delivery men. Very considerate of my home and helpful with the placement of items. In-store staff helpful, polite and not 'pushy'”

Posted 7 months ago

“Friendly service in store. Let the delivery team in and they cracked on, would recommend”

Posted 7 months ago

“We have just placed an order for two Stressless chairs and would just like to say what excellent service we received from Glynis, no pushy sales just a friendly, efficient and humorous manner which made everything run smoothly. This is our first purchase from Claytons and we are sure it will not be our last. We cannot comment on the delivery service at this point as we have to wait approx 8 weeks for the items.”

Posted 7 months ago

“Delivery men were on time and positioned the sofas exactly as we wanted them”

Posted 7 months ago

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Claytons Carpets is rated 4.9 based on 1,571 reviews