Name: Clair de Lune
Address: Shentonfield Rd, Sharston Industrial Area, Wythenshawe, Manchester
Rating: 4.46

“Lovely items and timely delivery”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“I ordered a 'set' of a moses basket waterproof sheet and pack two sheets and was given the option of Palm or Wicker size. Upon arrival the waterproof sheet was perfect but the sheets were bigger and therefore were baggy around the mattress. When I questioned this I was told the sheets were a standard size so not sure why it asked you to tick the size of basket you owned? Added to this was a postage cost to both order and return which ultimately cost more than the order itself. It was a very disappointing response and sadly I won't be ordering again in the future.”

Helpful Report

Apologies you were unhappy with the service Moira, if you would like to discuss this matter further please do not hesitate to contact customerservices@clair-de-lune.co.uk. Customer Service Team

“The Moses basket was delivered promptly and well packaged. The basket was great quality and well priced compared to similar on the market.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Great quality chair. Comfortable and good looking. Easy to clean. Straps are secure. Overall a great chair and would recommend.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Excellent quality”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Excellent quality”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Beautiful! ❤️ All right”

Clair de Lune 5 star review on 8th August 2024

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Absolutely excellent service”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Great range of products to choose from. Delighted with the Moses basket and will definitely shop again”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Really nice high quality products. First time buying from here, but definitely not the last! :)”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Lovely item. Bought as a gift and friend very pleased with it. Sturdy and cute. Classic design”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Lovely item. Bought as a gift and friend very pleased with it. Sturdy and cute. Classic design”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Delighted with my Moses basket and accessories, ordered and delivered really quickly, securely packaged. Absolutely beautiful, exceptional quality. I have since ordered more items, a fabulous range to choose from. Will be ordering again when my first grandchild arrives in a few months.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“We purchased the reversible Pocket sprung cot bed mattress for our friends, first impressions…delivered quickly and on time with full tracking, the outer cover is soft yet the pocket sprung unit gives you the perfect support you would want and expect. Absolutely faultless and doesn’t surprise me Clair de lune have the number of award winning products they do, our friends love it 🌟 🌟🌟🌟🌟 👶🏼”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Claire deluxe thrives in selling the best quality items would never buy from anywhere else.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Very pleased, lovely soft blankets for my new grandson.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“I had the pleasure of using your company for the 1st time as we couldn’t not find any cellular baby blankets in any shops locally ,including the likes of Asda,Matalan etc we had no baby blankets !!! What a lovely speedy delivery from this company !! So I bought several 😂😂😂 💯 satified to the max for your speedy response and delivery Thankyou ,can’t praise your company enough ,I will be telling all our pregnant friends and family to buy direct from you . Amazing service well done 👍🏻”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“I had the pleasure of using your company for the 1st time as we couldn’t not find any cellular baby blankets in any shops locally ,including the likes of Asda,Matalan etc we had no baby blankets !!! What a lovely speedy delivery from this company !! So I bought several 😂😂😂 💯 satified to the max for your speedy response and delivery Thankyou ,can’t praise your company enough ,I will be telling all our pregnant friends and family to buy direct from you . Amazing service well done 👍🏻”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Very good service and excellent goods”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Excellent products and fantastic customer service.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 84%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Clair de Lune Reviews

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