Name: Clair de Lune
Address: Shentonfield Rd, Sharston Industrial Area, Wythenshawe, Manchester
Rating: 4.47

“Great range of products to choose from. Delighted with the Moses basket and will definitely shop again”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Really nice high quality products. First time buying from here, but definitely not the last! :)”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Lovely item. Bought as a gift and friend very pleased with it. Sturdy and cute. Classic design”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Lovely item. Bought as a gift and friend very pleased with it. Sturdy and cute. Classic design”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Delighted with my Moses basket and accessories, ordered and delivered really quickly, securely packaged. Absolutely beautiful, exceptional quality. I have since ordered more items, a fabulous range to choose from. Will be ordering again when my first grandchild arrives in a few months.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“We purchased the reversible Pocket sprung cot bed mattress for our friends, first impressions…delivered quickly and on time with full tracking, the outer cover is soft yet the pocket sprung unit gives you the perfect support you would want and expect. Absolutely faultless and doesn’t surprise me Clair de lune have the number of award winning products they do, our friends love it 🌟 🌟🌟🌟🌟 👶🏼”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Claire deluxe thrives in selling the best quality items would never buy from anywhere else.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Very pleased, lovely soft blankets for my new grandson.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“I had the pleasure of using your company for the 1st time as we couldn’t not find any cellular baby blankets in any shops locally ,including the likes of Asda,Matalan etc we had no baby blankets !!! What a lovely speedy delivery from this company !! So I bought several 😂😂😂 💯 satified to the max for your speedy response and delivery Thankyou ,can’t praise your company enough ,I will be telling all our pregnant friends and family to buy direct from you . Amazing service well done 👍🏻”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“I had the pleasure of using your company for the 1st time as we couldn’t not find any cellular baby blankets in any shops locally ,including the likes of Asda,Matalan etc we had no baby blankets !!! What a lovely speedy delivery from this company !! So I bought several 😂😂😂 💯 satified to the max for your speedy response and delivery Thankyou ,can’t praise your company enough ,I will be telling all our pregnant friends and family to buy direct from you . Amazing service well done 👍🏻”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Very good service and excellent goods”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Excellent products and fantastic customer service.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Looks amazing very sturdy and safe”

Helpful Report

“I am so so shocked and disappointed in the customer services at Clair de Lune. I ordered items for next day delivery over a week ago. Items never arrived next day. I contacted customer services straight away who informed me they didn’t know why I wasn’t delivered and was contacting the courier. They refunded me my next day payment. It has been a full week since then, 2 further emails from me asking where my items are OR where my refund is. I bought these for a baby shower and am now without the items and without the money. I’m a mother on maternity leave and every penny counts. Customer services have said they keep trying to contact the courier but can’t get a response from them. They are refusing to refund me and refusing to send out the items again. I am shocked! I am being dismissed and have never experienced a service like it. It is on them as a company to ensure my order is fulfilled or issue a refund. I am still waiting to hear from them and sending another email today. Avoid buying from here :( super upset and there is much better customer services from other companies for baby products out there!”

Helpful Report

Hi, Thank you so much for taking the time to leave us a review. I am so sorry to hear that you are unhappy with the service. I have passed this onto the head of customer service who has contacted you. Please feel free to reach out if you are still unhappy with your outcome, customerservice@clair-de-lune.co.uk Kind regards

“Very good service with very good quality goods”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Amazing value for money! Good quality pieces and fast delivery.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Good products”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Have ordered several times for my little one, always fantastic quality and quick delivery.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Quick delivery Very well priced Good quality”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

“Fast delivery and items just as expected.”

Helpful Report

Thank you so much for the lovely review. We pride ourselves on our products and service so its lovely to hear about the experience you've had with us. We're really glad you love your product! Many Thanks The Customer Service Team :)

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

Clair de Lune Reviews